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Reflecting on one very, very strange year at Uber

susanjfowler.com

681–690 of 1001 posts

Re: Reflecting on one very, very strange year at Uber

#681

> The HR rep began the meeting by asking me if I had noticed that I was the common theme in all of the reports I had been making That's such a meaningless thing for an HR person to ask someone, that it clearly only serves to be patronising and hopefully stop them bringing problems up. I mean, how could you as an HR staffer possibly justify your inaction with an argument like that? "We didn't act on any of their compl…

HR serves to protect the company, you have to think in HR's shoes. If the complainant goes away and finds another job the problem is solved. Most harassment cases tend not to end up in court, usually the aggrieved party quits.

> HR serves to protect the company, you have to think in HR's shoes. If the complainant goes away and finds another job the problem is solved.

Not if they go on to write a blog post that reaches the top of HN.

Re: Reflecting on one very, very strange year at Uber

#682

Earlier quoted context omitted.

We have a "whiskey club", and regularly go to the pub where I work. We don't do it at lunchtime. We don't do it during the working day. 5:30pm on a Friday? Let's have a glass of whiskey together. Somebody joining/leaving, or we haven't been out together for a while? Let's go to the pub after work one evening. There is a #drinks channel in Slack where people who fancy a drink after work co-ordinate, and several of wil…

>"As for team dynamics, it means we know each other better and bond more frequently" Is drinking actually bonding though?

Definitely. Alcohol is a social grease. Facilitates having fun, kills off stress temporarily. All conductive to bonding, even if not strictly necessary.

Re: Reflecting on one very, very strange year at Uber

#684
This is almost difficult to believe. Almost.

I always really struggle to imagine these sorts of things happening in a large, organised way. Allowing this sort of thing to go on in your business should be an enormous risk. It amounts to a conspiracy, and its hard to believe that any one employee with the interests of the business at heart would allow it to continue, much less that very many people in a group would, and its extremely difficult to swallow that someone on the level of CTO would fob this sort of thing off rather than crapping their pants and lighting fires up under arses to get it investigated and fixed.

The other part I find hard to believe is that anyone, let alone large numbers of people can put up with this sort of treatment at work for so long without taking very serious action. I don't mean going to HR, or reporting it to X, Y or Z organisation or authority - I mean really, seriously decisive action - e.g. force some director/owner to pay attention personally, and provide them evidence, and record how it goes in case they are part of the problem - however that ends you are in a very strong position to proceed, with the wrong outcome quit and /do the right thing/ and continue to pursue it for the sake of others - with the correct outcome the problem is solved. I'll concede that eventually in this retelling there are more serious efforts, but its not far enough, fast enough - and I struggle to believe that "working with smart people" or any other such thing would make up for it.

At the same time its all horribly believable... One reason being that its happening in Silicon Valley, and more generally the USA. Compared to my experiences of the UK and Europe, workers rights in the US are terrible, discrimination is rife and the legal system very strongly favours the privileged and wealthy. Don't get me wrong we have our problems of discrimination and poor workplaces too... but, especially for office workers and professionals, there are lots of incentives for employees and employers to put a stop to it, and they generally carry a very low risk.

Another reason its believable is that when you don't feel safe, have to make expenditure and/or rely on your income for survival I can appreciate not wanting to rock the boat with your employer. I think that is a very selfish and stupid attitude, especially when others will suffer for your inaction, but I can appreciate why people take such positions.

However, all that being said there is something here that really irks me. I've been in situations with horrible employers before and I've blabbed about it to the press, and you know what I did? I had evidence, and I published that evidence with my complaints. The author talks about having evidence in their retelling of events, yet doesn't provide it alongside. I'm not sure I'd ever feel comfortable attacking anyone for anything without some evidence - maybe she just didn't think to keep it personally and left it in a work mailbox (an engineer being /that/ sloppy though? hard to swallow still). Its nice to see other people coming forward and backing the claims up... but I'm still left with a niggling doubt because of this. There is always the possibility that people will try and abuse discrimination claims for financial gain... its not reasonable to discount that possibility without some evidence to the contrary (i.e that the claims are valid) - as much as its more social acceptable to not raise this issue.

Maybe I'm weird, but that first response from HR would have been given a response offering /one/ chance to get it right without any indication that its a single chance (threats are dumb), followed by a notification of my intent to expose their behaviour publically (again no threat, just polite notice). Some copy of the e-mail thread with a select personal details blocked out in black would be posted on the internet that evening... definitely not days, weeks or months later - after the fact.

Still, I'm more inclined to believe it, the way the story is so casually told as if the blog post is to satisfy people asking questions needing the same story to be told, to save time on answering them personally, and not to expose bad behaviour is ... well ... its just sad, but its believable. The impression I get is that the author doesn't really appreciate just how unacceptable this sort of thing is, and is resigned to having to live with it... :(

Re: Reflecting on one very, very strange year at Uber

#685
post #277

Earlier quoted context omitted.

"Culture was extremely heavy on the drinking;" For me this is a red flag. Booze + programming == pissed programming This leads to bad code also bad team dynamics. Ultimately this will reflect on the product and bottom line. For individuals this reads like a culture where the barrel is creating ^bad apples^. Not a good look on a resume.

I have to be honest, I know a lot of people who claim that they can write really good code if they've been drinking. I just absolutely do not understand how that is even possible. If I have ONE beer, it throws off my ability to write good code, or hold all of the concepts in my head. One of the weekly coworking meetups I go to always ends at a brewery (there is a brewery next door to the hackerspace where it is held)…

I sometimes code after drinking. Not often, because I'm obviously sharper when completely sober. But when I'm very stressed, my cognitive potential is significantly reduced. Taking the edge off with a single beer results in a great increase of productivity then.

Also, if you think people can't get actual, working code written when shitfaced, then I guess you haven't met the demoscene crowd ;).

Re: Reflecting on one very, very strange year at Uber

#686

Part of the problem is that men frequently misconstrue a women's natural instinct for being social and friendly as a sexual overture, usually this is because they're so used to other men being so unfriendly.

Part of the problem is thinking that women have a natural instinct for being social and friendly. Attributing characteristics stereotypically associated with a particular gender to "natural instincts" is part of why women get such a bad rap in technical fields.

Re: Reflecting on one very, very strange year at Uber

#687

Earlier quoted context omitted.

> I know a lot of people who claim that they can write really good code if they've been drinking. i know a lot of people who say they drive better if they've been drinking too. Doesn't mean it's accurate.

Alcohol definitely blunts fast reflexes. If it also hinders coding, it's not for the same reason. If I had to guess, a little could fix anxiety and perfectionism, while a lot will leave you too incoherent to make something work at all.

> If I had to guess, a little could fix anxiety and perfectionism

This is exactly what happens to me, so I sometimes will code after a bottle of beer or a glass of whiskey. But it has to be little - more alcohol and I start losing focus.

Re: Reflecting on one very, very strange year at Uber

#688
post #584

Earlier quoted context omitted.

> As for team dynamics, it means we know each other better and bond more frequently. Not a problem, I think. Except for the non-drinkers in your team. I suspect that they either a) feel left out, because a non-drinker at a pub has a boring time, and has to keep justifying their empty glass b) probably miss out on important decisions if a majority of the important people in a team are present, which is bad dynamics c)…

I once received a bottle of wine as a Christmas bonus from the founders of the small startup I worked at. I was the only person on the the who didn't drink and was pretty offended. Especially since it was well known that I didn't drink since this company celebrated "beer thirty" every Friday.

Well known you never drank or well known you didn't drink at work?

Re: Reflecting on one very, very strange year at Uber

#689

By all indications, Uber has a toxic work culture that costs them both top talent and organizational velocity. I'm a college senior at a well-regarded engineering school. My CS classmates - especially women - simply do not apply to Uber, in large part because of its reputation for internal misogyny and general assholery. Four classmates interned there last summer, and as far as I know none are interested in returning…

Hijacking this top comment to provide some personal experiences. I started as an engineer in the spring of 2014 and this was definitely the case there. Top engineers were being poached from Google/FB and these people were trying to carve out territory in a quickly growing engineering team. The misogynistic culture, in my mind, comes from most of the early employees being former frat bros. Culture was extremely heavy…

Just curious, what happens to employees who don't drink?

Re: Reflecting on one very, very strange year at Uber

#690
post #595

Earlier quoted context omitted.

> As for team dynamics, it means we know each other better and bond more frequently. Not a problem, I think. Except for the non-drinkers in your team. I suspect that they either a) feel left out, because a non-drinker at a pub has a boring time, and has to keep justifying their empty glass b) probably miss out on important decisions if a majority of the important people in a team are present, which is bad dynamics c)…

Drink soda water w/ bitters. Looks like a drink, tastes good, and satisfies anyone actually drinking. I drink regularly; but every now and then I'll go a week or month without drinking. I'm currently in the middle of one of these periods; but I've still gone out to happy hour or events that involved drinking every day since it's started. I manage to have just as much fun sober drinking soda + bitters.

> satisfies anyone actually drinking.

If your culture is one where that's necessary then the entire management chain should be fired.

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