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Slack has raised our charges by $195k per year

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Re: Slack has raised our charges by $195k per year

#671
post #176

Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…

maybe an opportunity in crisis: move to Zulip, and self-host it.

Re: Slack has raised our charges by $195k per year

#672
post #665
post #391

Do you mind me asking if you'll be self hosting mattermost? If so they're moving to a 1000 User hard limit for self hosted instances. https://forum.mattermost.com/t/solved-is-there-any-limitatio...

Seems like they've gone past even their own '1000' users. In v11 it's a cap of 250 users! They're also rapidly removing features for team too. - User limits were lowered to final threshold of 250 for Mattermost Team Edition - GitLab SSO has been deprecated from Team Edition. - Playbooks has stopped working for Team Edition. I have altered the deal. Pray I don't alter it any further. What's happening on the hosted sid…

Calls plugin has been restricted to only DMs (so no group calls and so on too)

Re: Slack has raised our charges by $195k per year

#673

Since you're a nonprofit that teaches coding, it could be a great time to consider self-hosting a FOSS chat tool. Suggestions: Campfire [0] or Zulip [1]. Also, if the data in chat is being held hostage, the org might be using chat wrong. Right tool for right purpose. If starting over, perhaps consider if it would make sense to put that documentation or whatever it is that will get "lost" from Slack into a wiki or rep…

Campfire is definitely not FOSS: https://once.com/license

Interesting because the repo only lists a MIT license, with no mention of those requirements. IANAL but those license terms don't seem to be anywhere in the software repository.

https://github.com/basecamp/once-campfire

Re: Slack has raised our charges by $195k per year

#676
As long as consumer protection is an afterthought companies will continue to change their agreements after purchase and screw over consumers.

I'm left to wonder why do we even use words anymore, when tipping isn't optional, when purchasing doesn't mean you own the thing you buy, and an agreement can be changed without notice.

Why is it called tip and not fee. Why is it called purchase and not rent. Why is it called agreement and not... well I don't even know what to call that... a pinky promise?

We are building a culture of cynicism and calling it progress. It's just pyramid schemes and consumer abuse disguised as innovation.

I just can't trust anything anymore.

Re: Slack has raised our charges by $195k per year

#677
I created an HN account solely to share this. A couple of years ago, our edutech company experienced a fourfold increase in Slack usage, was given weeks in notice too. We promptly transitioned to Google Chat (which we were paying for through Google Suite). Back then, Google Chat was quite inadequate, but I must admit that it now fulfills nearly 99% of the functions we used Slack for. Considering the numerous integrations with Google Suite products, it might even exceed 100% now. However, Google Suite promptly raised its prices when they integrated Gemini. Nevertheless, the Google account manager provided us with significantly more advanced notice and a substantial discount.

Providers will increase price but multi-fold adjustment + for non-profit should really inform way in advance.

Re: Slack has raised our charges by $195k per year

#678

Earlier quoted context omitted.

Second-hand anecdote: Someone I know who works for Slack made a comment a few years ago that the company regretted giving out so many free instances to different organizations years back. Apparently the number of free Slack instances that had grown very large and high traffic was significant enough that it couldn’t be completely ignored. I disagree with them giving such a short notice period, of course. However I’m n…

It's a chat app. How much traffic can there be? Just hobble the high bandwidth functionalities for non paying instances and be done with it. I find it quite hard to justify the way Slack is behaving.

It's a "chat app" that includes large file uploads, video calls, and whatnot.

Re: Slack has raised our charges by $195k per year

#679
post #176

Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…

This makes me sad, maybe the next hackathon should be to engineer a scraper/RPA frankenmonster that scrolls through all slack history one page at a time, scrapes/screenshots all conversations and port them to another piece of software.

Fight a monster with a frankenmonster.

Re: Slack has raised our charges by $195k per year

#680
Consider building your own (many large communities do). https://getstream.io/chat/

It's super simple to build with Stream and far lower costs than Slack. (i'm the CEO, founder so don't take my word for it). But we have quite a few customers building either communities into their app or large companies running integrated chat workflows. (think airline operations, construction collaboration etc.)

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