One big change I've noticed between growing up in a small town and now where I'm in my mid 40s in a big metro city in India is increased "transactional" nature of interactions of my daily life. Back then we had a deeper ties with all those who served us by which I mean vegetable vendor, carpenter, doctor, knife sharpener, cloth shop, grocer, baker and so on. Whenever we interacted with them it would be a small chit-c…
Those of us who worked for tech companies trying to make “Uber for X” really accelerated this. Having an app for everything makes life a series of impersonal transactions.
But at some point you need money to pay people working on these things. So you look at something that doesn’t replace the core social connection, but augments the experience. Like selling additional services such as insurance.
But it’s not easy to cover costs, especially in western countries where employees are expensive.
These days (I haven’t been part of it for a long time) I’ve noticed there are also subscriptions to be part some community, which works but of course also makes it harder to grow.
And investors who are looking for return on investment are also difficult in something that’s so sensitive to good will from users.