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“Click to subscribe, call to cancel” is illegal, FTC says

niemanlab.org

671–680 of 890 posts

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#671

I keep a separate capitalone cc for all "subscriptions" and always keep it disabled, so that no charges will ever go through. just enable it back for 10 seconds when signing up for service and disable it back. so far it kept me safe from annoying services asking for cc and their unexpected charges

I use https://privacy.com/ for disposable numbers for just this reason. It's nice.

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#672
post #422

Earlier quoted context omitted.

>so they sent my account to a collections agency Important clarification: they sold your account to a collections agency. They made more than what you actually owed them by doing that, which is probably why they did that.

> They made more than what you actually owed them by doing that This makes absolutely zero sense and does not happen. Why would the collections agency pay more for debt than it's worth? Why wouldn't they sell all their accounts then? Free increase in profits!

I've been pursued by a collection agency for a bogus account with a very low value. The collections agency tacked on a ton of additional costs. Hundreds of dollars. Related to them processing the account, and said that I owed them for it. So my understanding of how it works, and maybe I'm completely wrong, that's possible too, is that collections agency stand to gain far more than just the original amount owed, if they can add their overhead costs to the account.

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#673

Earlier quoted context omitted.

After reading the article on Pewdiepie I stopped thinking about WSJ as a serious newspaper.

Can you link to this article? A lot of people consider it a serious newspaper still so there is an apparent disconnect here.

I think it's this one [1] and this is the text from it without WSJ paywall [2], but the main issue was with the video included in WSJ not in the article text itself. If I remember it correctly it is few clips from Pewdiepie's videos stitched together out of context to make him look bad. Note that I am not saying that he did not push his jokes too far but still a "serious newspaper" should not take short clips out of context, like if you took any 10 seconds from Dave Chappelle last special that would make him seem like a horrible person.

[1]: https://www.wsj.com/articles/disney-severs-ties-with-youtube... [2]: https://www.foxnews.com/entertainment/disney-severs-ties-wit...

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#675

Meanwhile in Scandinavia: You are legally entitled to unsubscribe from any contract in any way that is most comfortable to you. [0] For example, you can: * send them a letter * send them an email * call them and tell anyone who picks up the phone * write it on a napkin and hand it to an employee All are equally legit and legally binding. Companies obviously do not want to deal with the manual overhead, so services ty…

Man, I remember the ordeal that was trying to cancel a cell phone plan when I was a broke student studying abroad. Had to plead with them in arcane, formal French (a real pain considering I wasn't even fluent in everyday, conversational French--ended up needing help from a native French friend) on stationary and they still rejected my cancellation and continued to charge my French bank account. I tried closing my Fre…

Funny, I had the opposite experience. I'm French and I spent 2 years in the US. I had a T-mobile subscription, and it was too painful to cancel my subscription. With my accent I could barely pass the robot that was trying to understand why I was calling. Then when I had someone on the phone, the call just dropped, in the middle of conversations. I did that a few times and then gave up. I assume I'll also receive a notification one day that I'm breaking the law and owe some crazy amount of money.

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#676

Earlier quoted context omitted.

You’re subscribing for a year or whatever is the fixed period. How is it illegal to pay for it with a physical check?

It's not illegal to pay for it with a physical check; it's illegal (unless your original agreement automatically terminated after a year) to not then pay for the automatic renewal at the end of the year.

Happy to break the law in self-defense.

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#677

Earlier quoted context omitted.

> they inexplicably put my profile on the Internet in full display Do you mean this page? https://open.spotify.com/user/daniel That data is also visible to anyone in the app, and you can mark playlists as private.

See, if they hadn't had such an annoying deletion process, I might have come back after learning that. But I won't. I will never.

I suspect from personal experience that companies underestimate how much business they are truly losing due to spite alone.

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#678
post #627

Earlier quoted context omitted.

This is the only way to do gym memberships with peace of mind right now. Gym membership cancellation practices are in desperate need of regulation.

I used to buy prepaid memberships to 24 hour fitness from Costco. Same with magazines like economist , just bought a prepaid digit subscription. Most places sell prepaid memberships because of the gifting aspect.

Great idea! For magazines, you can also subscribe through Amazon and manage the subscription with Amazon. They make single-click unsubscribe easy.

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#679

Meanwhile in Scandinavia: You are legally entitled to unsubscribe from any contract in any way that is most comfortable to you. [0] For example, you can: * send them a letter * send them an email * call them and tell anyone who picks up the phone * write it on a napkin and hand it to an employee All are equally legit and legally binding. Companies obviously do not want to deal with the manual overhead, so services ty…

It's nice. I m French living in Hong Kong, and in both I sometimes have to cancel my credit card to get rid of newspaper subscription. And often, the more the newspaper whines about freedom of the press the harder it is to get rid of their legal warning that I must pay !!! And there was no contract limit during the 1-click 5 minutes sub !!! Mediapart in France was so borderline writing me every week after I had to ca…

I also had a terrible experience trying to cancel my subscription to Le Monde. In the end I paid a service something like 6euros so that they would send the proper letter. There's 0 chance I will ever subscribe to a newspaper ever again.

Re: “Click to subscribe, call to cancel” is illegal, FTC says

#680

Earlier quoted context omitted.

> speed traps that just trigger a red light Much better than what I've seen in my (US) city: speed limit 30 mph, but lights timed for 40-45 mph to get a continuous green light down the one-way street. Either you speed, opening you to tickets, or you stop needlessly on lights that are set for a faster speed than you are traveling.

My personal favorite was a poorly-timed stop light, with a red-light camera. If you entered the intersection as the light turned yellow, and drove the speed limit, you would still be partially in the intersection when the light turned red. And promptly get a ticket in the mail. Nobody realized what was happening (at least not those on the receiving end of the tickets) until my high school math teacher got one. She we…

Interesting. Before they made red light cameras illegal in my city they required two photos to prove that you are in violation:

- one that shows your car before crossing the stop line when the light is red

- second showing your car after crossing the stop line within same light cycle (i.e. seconds from previous photo)

No need to do the math if you entered the intersection before the light turned red

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