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Slack Is Going Public at a $16B Valuation

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Re: Slack Is Going Public at a $16B Valuation

#671
post #602

Earlier quoted context omitted.

Except for message retention and search, IRC already has all that, and even that is possible with bouncers. Mobile applications with notifications, conversation threads with +draft/reply (IRCv3 draft), multimedia attachments (IRCv3 idea), authentication with SASL and standardized account management (IRCv3 draft), etc. Look at what IRCCloud provides, and what IRCv3 is doing.

> Except for ##2 killer features##, IRC already has all that, and even that is possible ##if you implement it yourself##. That's what normal people see when they read your message.

Going to irccloud.com, creating an account, and connecting is "implementing it yourself" how again? And IRCCloud has all that in a single solution.

Even if you want to self-host, there are solutions — get any server, run

    docker run \
  -v /path/to/folder/where/you/want/to/store/the/config:/config \
  k8r.eu/justjanne/quassel-docker:v0.13.1
and connect with quassel or quasseldroid to that server (the setup wizard guides you through everything else). It's about as simple as it can get for selfhosted. (Quassel gets you message retention and search immediately, and the other features are already being worked on).

Re: Slack Is Going Public at a $16B Valuation

#672

Earlier quoted context omitted.

Those 50 largest customers are unlikely to move away within the next two years, and neither are most businesses. I can see someone worry about growth, but they're not going away in 2 years.

Two years ago, those 50 customers weren't using Slack at all. It will be just as easy for them to leave.

In large enterprises, it's hard to break into the enterprise but once your application is used you are in there for the long run until unless you have an outage while they have a major incident.

With Slack, if you have a few integrations setup or a bot or 2 configured, it's hard to move. Also the alternatives are terrible.

Re: Slack Is Going Public at a $16B Valuation

#673

Earlier quoted context omitted.

...OK, so you chose to communicate on it in order to communicate with "others", presumably due to an employer wanting you all to use Slack. In that situation, your communications are often legally not your own property (though it is arguable, at least in the US). If you're using it personally, the limits on message counts are made quite clear. Exceeding them makes export difficult or impossible without paying. So don…

No, I'm not referring to employment communications or personal communications. There are other categories where I've had no choice but to use the same communication channels others were using despite the content of my communications being emphatically mine. Are you just trying to be infuriating?

> I'm not referring to employment communications or personal communications.

What are you talking about then? All of my communications are either personal or employment related, almost by definition.

Re: Slack Is Going Public at a $16B Valuation

#674

Well deserved. Their product-vision was clear, their execution focused on what mattered... and they didn't need to bend or break laws to succeed. It's easily my favorite unicorn of the past decade.

I don't know about "well deserved". They did it by holding people's data hostage. It's one thing to make your messages unsearchable or otherwise available in the UI until your pay, but holding your data completely hostage until you pay up isn't exactly a noble way to go about things. Even Facebook isn't this obnoxious about getting you a copy of your message history.

Just double checked this and exported the history from my free plan -- in Slack I can only see messages back to November 2018, but the export includes all messages back to our beginning in 2016.

As others have said, this 'Standard Export' doesn't include direct messages and private channels, so there's still some amount of 'hostage taking'

Re: Slack Is Going Public at a $16B Valuation

#675
post #651

Earlier quoted context omitted.

On the other hand, I don't think anyone accused slack, with multi-megabyte webpages and even worse mobile app, of being a great experience. I think I used it once, and said no more.

The Electron-ness and memory usage of the app on desktop are certainly annoying , but the UX is still far better than any terminal-based or open source GUI for IRC. It was better than HipChat when my company moved to Slack 4 years ago. Overall Slack is a net UX improvement over everything that came before.

Microsoft Teams is pretty good.

Re: Slack Is Going Public at a $16B Valuation

#676

Earlier quoted context omitted.

There’s no money to be made in creating and building on open protocols. Without money to be made there’s no funding. Without funding there’s no way to create great experiences. Without great experiences nobody will use the thing. Pretty straightforward, really

On the other hand, I don't think anyone accused slack, with multi-megabyte webpages and even worse mobile app, of being a great experience. I think I used it once, and said no more.

And with all those problems it's still significantly better than the competition.

Re: Slack Is Going Public at a $16B Valuation

#677

Earlier quoted context omitted.

I don't know about "well deserved". They did it by holding people's data hostage. It's one thing to make your messages unsearchable or otherwise available in the UI until your pay, but holding your data completely hostage until you pay up isn't exactly a noble way to go about things. Even Facebook isn't this obnoxious about getting you a copy of your message history.

Just double checked this and exported the history from my free plan -- in Slack I can only see messages back to November 2018, but the export includes all messages back to our beginning in 2016. As others have said, this 'Standard Export' doesn't include direct messages and private channels, so there's still some amount of 'hostage taking'

I miss this from Lotus Sametime: all of your conversations were stored in local XML files. It was very useful to "grep" through these to find some piece of information that someone told you years ago.

Re: Slack Is Going Public at a $16B Valuation

#678
post #668

Earlier quoted context omitted.

Why would they?

A free alternative?

You guys really think that enterprise-tier Fortune 500's are going to switch from Slack to a free alternative? Why would they? The money they spend on Slack isn't even a rounding error in their budgets, there's no way that they would want to cut that out and instead have their internal staff try to support some free service instead

Re: Slack Is Going Public at a $16B Valuation

#679

Earlier quoted context omitted.

I want to respectfully challenge this - many people do still use those tools and still will. But the user experience in Slack is objectively better, especially with large rooms with frequent content (as the OP mentions). I lived in IRC in the late 90s and early 2000s. IRC is fantastic and open and federated. But if I want to get things done with a team, I'll pick Slack everytime.

Still, it is not worth $16B. It's straight forward existing ideas crowbarred into a modern webapp that really any 10-headed team of highly talented web programmers could come up with and implement within a month or so. So it is maybe worth 10 * $100 000 / 12 = $83 333, so it is overvalued by a factor of 192 000. Highly indicative of an economic bubble.

> a modern webapp that really any 10-headed team of highly talented web programmers could come up with and implement within a month or so

infamous dropbox comment https://news.ycombinator.com/item?id=9224

Re: Slack Is Going Public at a $16B Valuation

#680

Slack is great. The valuation makes sense and I wish them continued success. All the integrations, and workflows that Slack has enabled for our company make us more productive. I would hate to go back to what came before it. IRC is complete trash and I don't know why anyone would use it in the same sentence as Slack. UX matters. It matters A LOT.

You have every right to think that Slack is amazing and that IRC is "complete trash" (although I completely disagree) - but please don't attribute it to UX. UX isn't just graphical design, it's also feeling responsive, fast, and accessible. Something that Slack, in my opinion, gets horribly wrong.

UI is graphical design, UX design is research + a heaping dose of common sense.
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