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What's SAP, and why's it worth $163B? (2020)

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Re: What's SAP, and why's it worth $163B? (2020)

#661

Earlier quoted context omitted.

Good read, thanks! https://www.joelonsoftware.com/2000/04/06/things-you-should-...

Thanks for posting the link - funny part about his blog is coming across articles multiple times years apart. Had a hunch I'd read this particular one before and when he started talking about the 'fckedString' that was when I knew. Love the persistence of his blog as this was written decades ago.

Yep, be sure to also check his Q&A site for programmers. Pretty neat.

Re: What's SAP, and why's it worth $163B? (2020)

#662

Earlier quoted context omitted.

This is the very definition of enterprise software - the people who buy it are not the same people who use it.

Same with kid's toys, the difference being that feedback for kid's toys to the purchaser is immediate and painful if the wrong option is selected

Nah. Same outcome, they just shelve it and it's end of story.

Re: What's SAP, and why's it worth $163B? (2020)

#663
post #430
post #310

I worked in public accounting with some major corporations as clients. Every single company I interacted with used SAP. It is the de facto software in its field and is deeply entrenched. Its UX is the most horribly wicked thing I’ve ever come across. We would conduct walkthroughs with process control owners that showed us what they would do in SAP to perform their job functions, and it would take multiple, intelligen…

"I feel there is a lot of room to develop better tools that are not so horrid" Probably not. SAP is an everything-to-everyone product. Using Fred Brook's terminology for essential versus accidental, the problem with everything boxes is that even just the essential complexity of such a product is so insanely large that they are sufficient to produce a "horrid" product. Of course they don't have just the essential comp…

Thank you for this "everything for everyone" term. I was not aware of it until now, and it perfectly explains those examples you provided. It also explains why product managers are so focused on "personas". I guess that this, along with push-back on feature creep is a way to combat becoming "everything for everyone". Of course that's true for small-medium companies, after a certain size it seems you welcome becoming "everything for everyone" as you're already entrenched in so many businesses.

Re: What's SAP, and why's it worth $163B? (2020)

#664

One of my many mistakes: SAP wanted to buy our startup and we didn't sell.

What company did they end up buying do you know?

(This was 20y ago) None, they wanted to go into knowledge management and we should be key to build this up + social tools, but I didnt want to leave Berlin /or fly twice a week to SAP HQ which was the requirement.

Re: What's SAP, and why's it worth $163B? (2020)

#665

Earlier quoted context omitted.

20 years ago I was a grad assistant for a couple of professors who'd built a pretty incredible JIT supply chain platform. The US Army started using it to manage their uniform orders and it worked so well that two entire warehouses were torn down due to lack of use. A new general came in and insisted on using SAP. 6 months later, they had to rebuild both warehouses. EDIT: For some additional context, the system manage…

SAP, and any other ERP, is just the operating system for your organization. If you run it intelligently, the OS won’t prevent you from getting a good outcome. In this case, it sounds like they should’ve bolted the JIT platform onto SAP

But people don't run it intelligently. For a lot of stuff the intelligent thing to do is use SAP as a plain database and program your own logic. But now what you really have is an inferior database with an inferior programming interface, and you pay through your nose for the privilege. Of course getting to somewhere useful is a battle if you have to use SAP consultants instead of real programmers.

Re: What's SAP, and why's it worth $163B? (2020)

#666
post #214

I'm glad I'm seeing some SAP post on HN frontpage. Why? When my sister started to working at SAP working on documentation, I had to look at some of those. I noticed something like SAPUI5 and thought: hey, this looks pretty modern and nice and something that competes with Microsoft offerings! https://sapui5.hana.ondemand.com/#/topic/8b49fc198bf04b2d980... Then I see them documenting/pushing people in CI/CD direction (…

For all the documentation you see surrounding SAPUI5, it is very incomplete when you have to actually use it do develop something. It is built on top of jQuery and extremely slow. They are very adamant on MVC with two-way databinding (the opposite of React or most other frontend libraries that have been around for almost 10 years). The backend request is geared toward OData (think graphql but table-oriented), and add…

> Add all that to the fact that they don’t even care to support firefox for non-windows users bah

Might not have official support, but personally I've never had problems with Firefox on Mac using UI5.

I currently work on a UI5-app at SAP and even though we don't use odata, I honestly don't find the process of developing it all that unpleasant. I found it really quite easy to onboard (being productive within like 2 weeks), though it may have helped me that I didn't really have much relevant frontend experience beforehand.

Some decently cool stuff is happening behind the scenes though. I believe they're working on getting rid of the jQuery dependency, and typescript support is also coming (though still somewhat in its infancy).

I will agree that it's pretty slow though, and very heavy as frameworks go. You can do a good bit to make it quicker, but it will never win any speed awards in its current form.

Re: What's SAP, and why's it worth $163B? (2020)

#667

Earlier quoted context omitted.

SAP, and any other ERP, is just the operating system for your organization. If you run it intelligently, the OS won’t prevent you from getting a good outcome. In this case, it sounds like they should’ve bolted the JIT platform onto SAP

But people don't run it intelligently. For a lot of stuff the intelligent thing to do is use SAP as a plain database and program your own logic. But now what you really have is an inferior database with an inferior programming interface, and you pay through your nose for the privilege. Of course getting to somewhere useful is a battle if you have to use SAP consultants instead of real programmers.

Except when used like that it’s dead slow (I’ve seen time series - light, but still - put in SAP). And then you have to understand the codes… So no, not even as a DB, maybe especially as a DB, it should not be used.

Re: What's SAP, and why's it worth $163B? (2020)

#668
post #171

My mother works for a fairly large textile lab. For decades, they used an internally developed system for lab reports (they had a few programmers and admins they called the "nerds" that did nothing else than extend and maintain the system). The company switched to a SAP solution a few years ago. Chaos ensued. The SAP solution missed so many edge cases that a huge number of lab reports were either inaccurate or comple…

I see a lot of comments here saying a company should adapt their business processes to their ERP, and in my experience they are wrong - with the exception of accounting(Good luck trying to customize accounting modules within ERPs to fit your process). I don't work with SAP, but I've been working with Microsoft's ERP(Dynamics NAV/Business Central) my whole professional career(almost 5 years). When it comes to shipping…

> I can only speak for Microsoft's ERP, but everything that is impossible or hard to extended within the ERP itself can easily be extended through an outside application. And by doing so, you can probably even make the employees job easier by keeping the process the same, but giving him an UI that isn't overwhelming.

But then, did you really gain anything by using an ERP instead of just a dumb database, which would have worked just as well as backed for those applications?

Re: What's SAP, and why's it worth $163B? (2020)

#669
post #171

My mother works for a fairly large textile lab. For decades, they used an internally developed system for lab reports (they had a few programmers and admins they called the "nerds" that did nothing else than extend and maintain the system). The company switched to a SAP solution a few years ago. Chaos ensued. The SAP solution missed so many edge cases that a huge number of lab reports were either inaccurate or comple…

SAP should be illegal. I've seen those kind of non-tool that cause more diseases and more efforts too often.

Re: What's SAP, and why's it worth $163B? (2020)

#670
post #310

I worked in public accounting with some major corporations as clients. Every single company I interacted with used SAP. It is the de facto software in its field and is deeply entrenched. Its UX is the most horribly wicked thing I’ve ever come across. We would conduct walkthroughs with process control owners that showed us what they would do in SAP to perform their job functions, and it would take multiple, intelligen…

20 years ago I was a grad assistant for a couple of professors who'd built a pretty incredible JIT supply chain platform. The US Army started using it to manage their uniform orders and it worked so well that two entire warehouses were torn down due to lack of use. A new general came in and insisted on using SAP. 6 months later, they had to rebuild both warehouses. EDIT: For some additional context, the system manage…

Similar story in Denmark. The army got a new procurement system, based on SAP, to help reduce cost. I believe Paul-Henning Kamp has a joke in a talk where he claim that they succeeded, because nobody could buy anything for a year.

Later I meet a former procurement officer who was reprimanded for excess purchases in the year leading up to the system launch. In the end his team was the only one able to provide equipment for an extended period of time after the new system was introduced. Everyone else had relied in JIT supply chains, but this guy didn't believe that the new system would work and spend a year building up inventory.

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