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1Password 8 will be subscription only and won’t support local vaults

1password.community

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Re: 1Password 8 will be subscription only and won’t support local vaults

#661

Post by aeturnum »

_dot__dot_ wrote: post #646
aeturnum wrote: post #288

Earlier quoted context omitted.

> Subscription business models I think a subscription business model is the only honest way to sell software that will require ongoing support. If you're comfortable with a snapshot w/o updates, then by all means buy once, but I think coming to terms with the demands of ongoing support also means coming to terms with continuing to support the product in some way. That said, I wish there were more variations in the wa…

I don't quite see why free bug fixes/minor features + paid major upgrades model should be any different from subscription model for developers, except giving the users control over when to upgrade. Control that is essential for apps that contain critical data. BTW, I think they do have an option that you pay for 3 years upfront. At least, that was one of the options they mentioned when I complained about the lack of…

The developer time it takes to do bug fixes and minor features is not free, so it seems appropriate to charge a fee for it.

I know that it's very common for subscription models to coincide with forced upgrades (as this one does), but that seems like a choice on the part of the company as opposed to something inherent to the revenue model. I'd be quite happy to pay a developer to continue to maintain an older version of their software.

Like you pointed out, I think a fee structure where you pay for major updates and otherwise pay a maintenance / hosting subscription fee makes the most sense.

I think that you see open source projects that struggle along all of the time because their developers cannot afford to work on them enough. Not every project, but enough of them. I try to support projects like that too.

Re: 1Password 8 will be subscription only and won’t support local vaults

#662

Post by aeturnum »

sleepybrett wrote: post #545
aeturnum wrote: post #288

Earlier quoted context omitted.

> Subscription business models I think a subscription business model is the only honest way to sell software that will require ongoing support. If you're comfortable with a snapshot w/o updates, then by all means buy once, but I think coming to terms with the demands of ongoing support also means coming to terms with continuing to support the product in some way. That said, I wish there were more variations in the wa…

why does 1password need ongoing support? Take these strings, encrypt them. Let me decrypt them using a password i specify. Let me search for them and sort them. Done.

I mean, I don't know - I don't work at the company. But it seems internally inconsistent to me to like the product, but have disdain for the professional judgement of the people who make it.

It seems like you'd be happier with a community product that has less support, but is available for free - and thankfully you have that option.

Re: 1Password 8 will be subscription only and won’t support local vaults

#663

Post by psionides »

jl_agilebits wrote: post #632
realityking wrote: post #612

Earlier quoted context omitted.

But why release the Electron App for Mac at all if you have a perfectly good Swift UI-based Mac app?

Sorry for the confusion. With 1Password 8, we re-built the entire app from the ground up. We didn't have a working SwiftUI solution that we could just pick up and use - we had to re-architect the entire frontend from the ground up. So when we made the decision to stop working on the SwiftUI app, it was far from being complete.

Or you could have just kept the existing AppKit version and update it to work with the Rust core?…

Re: 1Password 8 will be subscription only and won’t support local vaults

#664

Post by psionides »

the_lucifer wrote: post #525
stock_toaster wrote: post #507

Earlier quoted context omitted.

> requiring two separate teams of platform developers for every feature we needed to implement So your margins are more important than your users’ native experiences. Got it.

I mean looking at this I can see why people came to the conclusion that this was primarily a move that VC funding caused even though AgileBits seem to vehemently deny this.

The funny thing is, they were doing just fine for years with just their own money. Now that they have sooo much more money, they suddenly can't afford separate developers for different platforms... they should be able to hire 10x more people now.

Re: 1Password 8 will be subscription only and won’t support local vaults

#665

Post by nicolas_t »

perryizgr8 wrote: post #594
yunesj wrote: post #499

Earlier quoted context omitted.

> the chance of attack is small Is it? I would be surprised if attacking 1Password wasn’t a priority for governments and hackers. If the encryption used on vaults is ever broken, compromised, or buggy, users are screwed.

They don't have to break the vault encryption. They just have to gain access to 1pwd's git and push out a compromised update. And then watch the passwords roll in automatically.

Yes exactly that's what I'm worried about, I'd say if that happened it would be targeted and the chance of me being targeted is small but I also don't want to ever leave myself open to such a thing (also because I've lived in autocratic countries, I don't automatically think all governments are trustworthy).

Re: 1Password 8 will be subscription only and won’t support local vaults

#666

Post by Karunamon »

themacguffinman wrote: post #429
Karunamon wrote: post #121

Earlier quoted context omitted.

The hatred comes from their proliferation. With what seems like damn near everything moving to a subscription model, it's more money out of my pocket for usually what amounts to rent-seeking (i.e, demanding more money, more often, whilst providing no additional value). That last bit I don't believe applies to 1Password, because there are certain things you can't do without some kind of centralization, and the article…

> what exactly does moving from a purchase to a subscription benefit me? It keeps the vendor financially healthy, stable and willing to keep developing the stuff you use . Would you want to dedicate your work into a product for meagre & sporadic standalone payments pressuring you to endlessly churn out marketable feature upgrades with little time for maintenance work just to barely make ends meet? No? Then why on ear…

This is a lame justification; software companies were quite capable of sales rather than subscriptions and have been throughout most of their existence.

This model is simply more lucrative and strips customers of a number of their rights which are inconvenient for corporations.

Re: 1Password 8 will be subscription only and won’t support local vaults

#667

Post by sleepybrett »

fortuna86 wrote: post #656
ashton314 wrote: post #532

Earlier quoted context omitted.

I hear good things about Bitwarden. https://bitwarden.com/

I spent an hour setting it up, the export worked well from 1P but you get to the very end to find out that "features" like a functioning F2A code generator or image storage are premium features that require, guess what, a subscription. Damn it. It's only $10 a year but i'd rather buy it outright the way 1P allowed me to in the past.

I like to keep my 2-factor generator separate. There are already a lot of keys in my 1password kingdom. Good to keep some things in a different safe.

Re: 1Password 8 will be subscription only and won’t support local vaults

#668

Post by 1123581321 »

drcongo wrote: post #631
jl_agilebits wrote: post #411

Earlier quoted context omitted.

> Can you quantify the "needless development churn and hassle for both customers and our support team" in some way? Sure, happy to elaborate on that! Since we were rebuilding our app from the ground up, it was a significant slow-down on development to create a user interface for both Electron and SwiftUI, requiring two separate teams of platform developers for every feature we needed to implement. There were also con…

This is such nonsense that I can't let it go unremarked. I can count on the fingers of zero hands the number of times 1Password has shipped a "new feature" between major releases. There are no new features needed, it's a password manager. However, I would need to borrow some extra hands to count the number of features you've removed, features that loyal paying customers of many years depend on. 1P7 doesn't even let y…

Take a look at the items marked “new” in the changelog. https://app-updates.agilebits.com/product_history/OPM7

Re: 1Password 8 will be subscription only and won’t support local vaults

#669

Post by fortuna86 »

The thing I genuinely don't understand, and I really hope a 1P employee can answer for me, if it's true that 97% of your customers are subscription and have online vaults, why not just leave the other 3% alone? We pay for your service, we love it, why not reward that?

It's not like maintaining standalone licenses and local vault storage is hard, it's already there. Just maintain it.

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