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Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

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Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#651

Post by rvnx »

cheschire wrote: post #400
viktorcode wrote: post #180

Earlier quoted context omitted.

> What's the rationale? Most likely stolen cards. Stolen credit cards are used to purchase gift cards which are then resold to unsuspecting buyers. Think of it as stolen money laundering.

I always wondered why sites like g2a sell gift cards at a price higher than the gift card is actually worth. A lot of things are clicking into place for me in this thread.

Well on a similar topic, next step you could look at crypto’s and casinos. What are the biggest players doing there.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#653

Post by e28eta »

bragr wrote: post #437
ovi256 wrote: post #418

Earlier quoted context omitted.

> I have escalated this through my many friends in WWDR and SRE at Apple, with no success. Ouch. If he can't get it fixed, it's scary

From my experiences with people at Apple, everyone seems so siloed that it doesn't surprise me that they couldn't help him. It doesn't seem like they have the culture where you could just drop by the Apple fraud team and ask for help for a friend.

Or, they hit the brick wall that is US anti-money laundering laws. It’s illegal to “tip off” (warn) the person if they’ve tripped the AML checks.

At that point, it doesn’t matter how many friends you have on the inside, unless you’ve got one that’s ignorant of the law or willing to risk the penalties.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#654

Post by [deleted] »

kibwen wrote: post #441
amelius wrote: post #417

Earlier quoted context omitted.

I am surprised that evangelists keep thinking they are safe from the evil of big corporations.

If you don't have root access to your machine, it's not your machine. If you don't have root access to the machine your data is on, it's not your data.

[deleted]

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#655

Post by vachina »

EvanAnderson wrote: post #595
zelphirkalt wrote: post #530

Earlier quoted context omitted.

I am not depending on cloud storage at all. What do I need to upload onto some cloud? And when I need to sync between devices, or rather want to sync, then I have a Syncthing setup on my server running. No cloud. And copies on participating devices. Sure, it is not directly their fault, when they are treated badly by big tech. Though of course they could have been more careful, and rely less on big tech and cloud. We…

Presumably, as the GP said, you're not a normal person and you live in a basement. >sigh The solutions self-hosting storage for non-technical people are terrible. Presumably there's no market for selling a solution that gives individuals data sovereignty. I would guess the margin isn't there and a recurring subscription for something you own is probably unpalatable to a lot of consumers. So this is what we get.

> there's no market for selling a solution that gives individuals data sovereignty

Theres no turnkey solution (of course not, it is prohibitively complex to architect one), but the bits and pieces are there, built on tried and tested software. For example, SMB and rsync and their clients, are practically enough to do backups.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#656

Post by [deleted] »

rvnx wrote: post #523
tonymet wrote: post #492

I back up regularly using Google Takeout and similar tools, but I don’t think it’s fair to shame this author . Even if you have backups , your recent and essential content and credentials will be locked out . 1% of your content is the most important We all depend heavily on cloud storage and sso . Everything works fine until you are locked out . And using them isn’t fully voluntary. They are necessary for collaborati…

Lot of arrogant people here who think they are safe and better than anybody and blame OP. It is totally normal in today’s world to depend on cloud services and reasonably difficult to do without it. In China: no WeChat you are practically dead. Here try to join meetings without account, try to send a message on WhatsApp without account, etc… a lot can go wrong very fast. What if you used your Apple account as SSO to…

[deleted]

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#657

Post by rvnx »

wpm wrote: post #616
1970-01-01 wrote: post #556

The untapped answer is litigation. Call a lawyer and file against Apple. It may take several business days, and cost $$$$ but it will absolutely light a fire at Apple and get the attention of many-a-human. And if they ignore it, well, maybe a class action lawsuit awaits.

My exact thoughts, if there is no number of email address you can call to get this sorted, that means the legal department’s number is. Even if in the T&Cs say Apple can do this, which it probably does, now they would have to prove it in front of a judge.

In… 5 years, and the prejudice won’t accumulate because your claims will still be based on 5 years ago :/

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#658

Post by EvanAnderson »

codedokode wrote: post #636
tonymet wrote: post #492

I back up regularly using Google Takeout and similar tools, but I don’t think it’s fair to shame this author . Even if you have backups , your recent and essential content and credentials will be locked out . 1% of your content is the most important We all depend heavily on cloud storage and sso . Everything works fine until you are locked out . And using them isn’t fully voluntary. They are necessary for collaborati…

> Every normal person has content in Google , iCloud , OneDrive , Dropbox and maybe more. That’s 4+ single points of failure It only means that the content is not valuable for them. I know people who created Google Account only because the phone required them to and they do not even remember the password or username, and do not use Gmail (why use email when there is Telegram). If they lose the phone, they would just…

> If you were an investor or trader, managing millions of dollars, would you keep the only copy of critical information in a cloud?

I don't think the idea that they could lose access to their accounts occurs to most people. I've done enough business continuity and disaster recovery work with small business to be confident in saying it doesn't occur to small business owners. I'm not sure why individuals would be any different.

It's very hard to put yourself in the mindset of a non-technical person.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#660

Post by bambax »

> It holds terabytes of family photos

Why do people still do this, why??!? This is not an ignorant user! The author (and victim) has written several books about Apple tech, how do they not know that these "platforms" cannot be trusted with anything -- especially data that isn't backed up somewhere else!

Companies don't care about people, and the bigger they are the more evil they behave. They need to be treated like hostile business partners because that's what they are. They're only after money and absolutely nothing else.

This is not some radical leftist manifesto, it's the plain reality. And it's not new either. It's always been like this.

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