Modern companies live life on the edge. Just in time, no resilience, no flexibility. We see the disaster this causes whenever something unexpected happens - the Evergiven blocking Suez for example, let alone something like Covid
However increasingly what should be minor loss of resilience, like an AWS outage or a Crowdstrike incident, turns into major failures.
This fragility is something government needs to legislate to prevent. When one supermarket is out that's fine - people can go elsewhere, the damage is contained. When all fail, that's a major problem.
On top of that, the attitude that the entire sector has is also bad. People thing IT should tail once or twice a year and it's not a problem. If that attitude affect truly important systems it will lead to major civil projects. Any civilitsation is 3 good meals away from anarchy.
There's no profit motive to avoid this, companies don't care about being offline for the day, as long as all their mates are also offline.