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Slack has raised our charges by $195k per year

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Re: Slack has raised our charges by $195k per year

#651
post #594

Earlier quoted context omitted.

is slack legally allowed to not let you export your data in order to move somewhere else?

Everything that is not forbidden by the law is allowed. Is there a law specifically granting you the right to data held by another? Can my electric company legally withhold hourly usage data of mine even though they have it?

GDPR (and similar laws, like CCPA) require companies to provide a data export when requested. Probably this could be used here?

Re: Slack has raised our charges by $195k per year

#652

For those of you recommending matrix, have you tried in earnest to use it? I couldn't get reliable video and call to work, even with stun/turn servers properly configured (chrome doesn't trust let's encrypt for ICE certs, that was a fun one to debug, had to go with zerossl). Sometimes the phone wouldn't ring, rarely did video work. The element app for android doesn't notify correctly unless the app is open. For day t…

Are you having these problems on Element X or Element Classic (the old mobile app, which is in maintenance mode?) (Element Classic used a mix of legacy Matrix voip calling for 1:1 and Jitsi for group calling; Element X has switched to native MatrixRTC (Element Call) for E2EE for both 1:1 and group, but is technically still beta as we’re still finishing the 1:1 UX. On Android, notifications are a known problem on Elem…

I was using element X. I can re-install the stack and see if things have improved. If you want someone to debug with I'll gladly hop on a call to see if I'm doing something wrong. The jist of my setup was postgres, coturn, element web and synapse with traefik in front of it exposed to the web in a docker compose

Re: Slack has raised our charges by $195k per year

#653

Earlier quoted context omitted.

Teams ain't great but I've not really seen any huge argument as to how Slack is measurably better (anymore) and Microsoft wants to squeeze you, but not put you through the Juicero™.

A lot of tools integrate with Slack and don't have native/built-in integrations for Teams. I like the Slack UX better but is very hard to describe why. Also every time I join a Teams call on an iMac, the camera freezes.

It's very easy to describe for me. Teams is horrible in writing text, editing text, reading text, notifications. I'd rather use IRC than teams for text communication.

Re: Slack has raised our charges by $195k per year

#654
post #352

That's a 40x increase all at once with a very short grace period, it's bait-and-switch territory. If only 2.5% of targets pay the ransom, Slack breaks even on this racket, so in absence of any protection this strategy is most likely profitable for Slack. This is something you pull if you want to squeeze in the short term, and don't mind losing customers.

Second-hand anecdote: Someone I know who works for Slack made a comment a few years ago that the company regretted giving out so many free instances to different organizations years back. Apparently the number of free Slack instances that had grown very large and high traffic was significant enough that it couldn’t be completely ignored. I disagree with them giving such a short notice period, of course. However I’m n…

It's a chat app. How much traffic can there be? Just hobble the high bandwidth functionalities for non paying instances and be done with it. I find it quite hard to justify the way Slack is behaving.

Re: Slack has raised our charges by $195k per year

#656
post #510

Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.

This is awesome, honestly. The more monopolists f_ck up, the cleaner the future to be built.

You are allowed to say fuck on the internet.

Re: Slack has raised our charges by $195k per year

#658
Slack is easily the worst platform I can think of using for something like this. Why would you not be using discord instead? You know, the free platform that every teenager is already using? You could archive your messages using any number of bots.

Slack is fundamentally wrong for this kind of thing. Every time I find out the support channels for anything is a slack server, I groan. The whole workspace setup is awful.

Re: Slack has raised our charges by $195k per year

#659

I'm curious about the choice of mattermost, which also looks like it's $10/user/month, not cheap! I guess they do have non-profit pricing for self-hosted. Curious if self-hosted mattermost is what Hack Club is looking at?

Hack club member and volunteer here, we are selfhosting a fork of mattermost on our own infra
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