651–660 of 729 posts
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AR is a wet dream fostered by decades of science fiction. Please don't kid everyone with this
AR exists commercially today in the armed forces. Where do you think sci-fi got it from?
Go on...please tell me where the AR in William Gibson's 1984 novel ,Neuromancer, came from.
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If you want to buy an iPhone with minimal interaction, just use the website or app, for in store pickup. Takes no time at all! I will agree that it’s ridiculous for customers to have to wait for an appointment to buy a watch band, which I’ve seen. There were several employees standing around at the time, inexplicably.
you know, i tried this first time recently. placed order at 10am. no pickup that day. ready at 1pm next day! go to store. had to wait ten minutes after i wated at the door to checkin my appt (why). whole time employees small talking me. guy finally finds my box and shoves it in my hands and i was finally free from that cursed overpriced garbagehole
I picked up a MBA and had a similar experience. It just takes 5-10 minutes for someone in the stock room to find the thing and carry it out to me. 10 minutes feels like a reasonable amount of time. I guess best buy has a slightly better system?
Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…
I have bought a ton of Apple stuff for me and my family. Never had this issue. Walk in, buy, depart. Dead simple.
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> Not because the technology was bad, but because people just don't want it. It’s hard to see how anyone who has been following the technology could make this claim.
Can you expand on this comment? What have you seen in the AR market that leads you to believe the comment you are responding to is not accurate? From many observers, we have seen many AR/VR devices fail over the years. Some spectacularly (like Snap Spectacles), and some seem to be just throwing money into a furnace (like Oculus, which hasn't failed, but even with millions of devices sold doesn't seem to be reaching p…
It's an emerging product category. I think the workmachine use case is compelling and I can imagine myself using something like it. The price is steep for a personal device, but I suspect that will be fixed in one or two iterations.
Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…
You have to say the magic word https://xkcd.com/806/
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> “Do you have an appointment?” No. “Oh, it’ll be about 45 minutes before someone can help you.” Ah, yes, the Ferrari customer experience. You need to be selected by the manufacturer to be allowed to buy their product. It makes the product feel rare and exclusive, and the customer feel "special", when it's a consumer product made by the same Chinese sweatshop workers that make your other e-waste. Obligatory Futurama…
>Ah, yes, the Ferrari customer experience. The difference here is that you can only get a Ferrari from a dealer. Apple products aren't exclusive to Apple stores, so driving away customers eager to shell out money doesn't seem optimal.
Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…
I guess though that this does apply to accessories rather than one of their main product lineups though - although I have heard similar things from friends purchasing products at the same store. Perhaps it heavily depends on which store you go to?
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They seem to inject additional people into their processes, for reasons I can't discern but I'm sure exist. For example, even buying something as simple as an Airtag means waiting for a random employee to be free, who then gets one for you, only to then wait for another different employee to be free to allow you to pay for it. Maybe that's just about theft prevention? My one "Genius Bar" experience (recently) in Muni…
Most non computer purchases like AirTags can be self serve. You grab a box off the shelf, scan it with the app, Apple Pay and walk out. No person necessary. Works on everything without a unique serial.
(Your vision isn't the case in the [European] Apple stores I have experience of...)
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It’s clever. They’re essentially hacking your attention by taking advantage of the fact that you already signaled you have money and are willing to spend it. Getting you in the store and putting the hardware in front of you is the hardest part, and you did that yourself. This is why people on a budget go to the grocery store with a list. The physical experience is designed to sell you more , and Apple has the margins…
Really? That experience was so bad I’m not sure I will ever go to an Apple store again.
I don’t have the same negative experience as others in this thread with the Apple Store, but I understand it. I would liken it to a car dealership, which I refuse to do business with after it once took five hours to buy a car from one. Lots of people are totally fine with it, but it’s not for me.
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Most non computer purchases like AirTags can be self serve. You grab a box off the shelf, scan it with the app, Apple Pay and walk out. No person necessary. Works on everything without a unique serial.
I'm not clear from your comment whether you're proposing how things should be, or how things actually are in your experience? (Your vision isn't the case in the [European] Apple stores I have experience of...)
Eg. https://www.howtogeek.com/338754/how-to-buy-stuff-at-the-app...
But earlier references are from 2012 for the easy pay roll out.
Maybe US only. Definitely a shame if it is.