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Automakers are starting to admit that drivers hate touchscreens

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Re: Automakers are starting to admit that drivers hate touchscreens

#651

Post by dzhiurgis »

exabrial wrote: post #17

Pro Tip: So do ER Doctors and Insurance Companies. What would be best is something along the lines of a hybrid aircraft controls. See F/A-18 Hornet cockpit. Basically tactile buttons around the perimeter (maybe just side or bottom for consumer), but the options can change. Also for consumers, touchscreen should be a value-add to tactile controls, with hardware buttons as primary. So you could touch-scroll with a fing…

Wonder how much of that could you retrofit if software was customisable/hackable.

Mach-E famously have a scroll wheel that imitates touch-swipe to adjust volume.

FWIW I don't hate Tesla's touchscreen yet, but I dislike the fact you can't shut it off or disable all the stupid FSD animations there.

Re: Automakers are starting to admit that drivers hate touchscreens

#652

Post by berkes »

Hendrikto wrote: post #612
BrandoElFollito wrote: post #609

I do not think drivers hate touchscreens. I think drivers hate idiot developers and their idiot management. First the touchscreens' esthetics are in the 90's. Then the touchscreens' performance are in the 90's Third the management strategy is to piss off the drivers by shoving down their throats the two above. I dream of a car where I (that is me personally) can set up what I want to see. I do not give a fuck about t…

> I do not think drivers hate touchscreens. I do, and have spoken to many who agree.

... and going by this thread, many, many others hate them as well. Regardless of their appearance.

Re: Automakers are starting to admit that drivers hate touchscreens

#653

Post by ChrisMarshallNY »

In case it wasn't referenced before, there was this great article, last year, about this very thing: https://news.ycombinator.com/item?id=30140984

Scott Jenson is probably one of the top UX people in the world. I hope Tesla listened to his valuable free advice.

It's just as likely that Musk declared him a "pedo guy," and ignored his advice.

Re: Automakers are starting to admit that drivers hate touchscreens

#654

Post by meling »

I try to not use the touchscreen while driving, but if I need to I will ensure to enable adaptive cruise control or FSD. Not perfect but helps. But we should have buttons for the most important functions at least. In terms of removing the screen, which some vendors seem to pride themselves with doesn’t seem like a good option. The larger screen is quite helpful when parking.

Re: Automakers are starting to admit that drivers hate touchscreens

#655

Post by alliao »

acapybara wrote: post #647
jjav wrote: post #371

Earlier quoted context omitted.

> So what? You've got physical buttons? Big whoop. That physical button that takes 500ms to respond is still as dangerous. No, that's wrong. Problem with touchscreens is that (1) you need to look at them and (2) there is no tactile feedback of whether you pressed it or not and (3) you need to hover your arm in a moving car at just the right spot. Physical buttons cleanly resolve all of these major problems. If the ac…

Our Subaru has a physical volume knob. Its position is only a "gentle suggestion" to the software to move volume up or down. At times, especially when starting the vehicle, there is major latency in the software processing the knob movement.. Also, if the knob is moved too fast, the sw gets the wrong reading. This results in volume being way too high for serveral seconds as well as many other frustrating, dangerous s…

sounds like a different type of hell, didn't realise it could get this bad!

Re: Automakers are starting to admit that drivers hate touchscreens

#656

Post by randallsquared »

phpisthebest wrote: post #620
ClumsyPilot wrote: post #615

Earlier quoted context omitted.

The judgement should have been against tesla, not the customer. Wipers are essential and should not require fiddling

Sounds like the driver was attempting to adjust non-critical features of wipers not turning them off and on We should be very careful not to include the kitchen sink in with "essential" items. Turning the wipers off and on, is critical, adjusting delay timings is not

Shortening a delay timing has the same effect as turning the wiper on in some rain conditions.

Re: Automakers are starting to admit that drivers hate touchscreens

#657

Post by theposey »

acapybara wrote: post #647
jjav wrote: post #371

Earlier quoted context omitted.

> So what? You've got physical buttons? Big whoop. That physical button that takes 500ms to respond is still as dangerous. No, that's wrong. Problem with touchscreens is that (1) you need to look at them and (2) there is no tactile feedback of whether you pressed it or not and (3) you need to hover your arm in a moving car at just the right spot. Physical buttons cleanly resolve all of these major problems. If the ac…

Our Subaru has a physical volume knob. Its position is only a "gentle suggestion" to the software to move volume up or down. At times, especially when starting the vehicle, there is major latency in the software processing the knob movement.. Also, if the knob is moved too fast, the sw gets the wrong reading. This results in volume being way too high for serveral seconds as well as many other frustrating, dangerous s…

good i hate this so much, same in a honda odyssey

Re: Automakers are starting to admit that drivers hate touchscreens

#658

Post by berkes »

aunterste wrote: post #644

When airplane cockpits have touchscreens, they are ready for use in cars, until then...

Going by the whole Boeing (software) failure recently[1], "what airplane builders decide" isn't a perfect guideline either.

[1] https://en.wikipedia.org/wiki/Boeing_737_MAX_groundings

Re: Automakers are starting to admit that drivers hate touchscreens

#659

Post by shaky-carrousel »

jjav wrote: post #371
andrewmcwatters wrote: post #189

I wouldn't mind touchscreens as long as these imbecile developers would strictly limit UI response time to under 16ms. In no world where you're barrelling 3,000+ lbs of mass at tens of miles an hour should you be distracted by some moronic app or subsystem failing to respond in time because it was written by under-experienced software "engineers." Any software running as a part of a motor vehicle should be federally…

> So what? You've got physical buttons? Big whoop. That physical button that takes 500ms to respond is still as dangerous. No, that's wrong. Problem with touchscreens is that (1) you need to look at them and (2) there is no tactile feedback of whether you pressed it or not and (3) you need to hover your arm in a moving car at just the right spot. Physical buttons cleanly resolve all of these major problems. If the ac…

Big latency is distracting. Random latency is hugely distracting.

Re: Automakers are starting to admit that drivers hate touchscreens

#660

Post by [deleted] »

phpisthebest wrote: post #620
ClumsyPilot wrote: post #615

Earlier quoted context omitted.

The judgement should have been against tesla, not the customer. Wipers are essential and should not require fiddling

Sounds like the driver was attempting to adjust non-critical features of wipers not turning them off and on We should be very careful not to include the kitchen sink in with "essential" items. Turning the wipers off and on, is critical, adjusting delay timings is not

[deleted]
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