Earlier quoted context omitted.
And really, random moderation is inevitable at scale. It's always going to be a judgment call made by different people in different moods. You can spend more money to reduce the std deviation, and spend less while increasing it, but you can't eliminate the randomness.
Every time I've reported something it's taken well over a week for Twitter to respond; all denied, and all of them were very clear-cut cases IMO (I don't have the exact phrasings at hand, but all involved people fantasising about smashing someone's face in with a brick because they didn't like something they said). I don't expect moderation to be 100% consistent or 100% perfect, but now it just seems like such a rand…
It seems to me that the call to action or lack thereof is salient.
That being said I have no idea if this was the reason why it was allowed. There's no transparency.