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Signal is having technical difficulties

status.signal.org

651–660 of 750 posts

Re: Signal is having technical difficulties

#651

For all of you saying we should switch to Matrix, please outline the user sign up flow in your comment. Be detailed. Your audience is your 50 something aunt who calls her iPad her Facebook.

Wow I just had to reset my password and am stunned how broken this process is.

1. Click reset password 2. You enter your email and new password (already here!) 3. A password reset request has been received for your Matrix account. If this was you, please click the link below to confirm resetting your password: [link] If this was not you, do not click the link above and instead contact your server administrator. Thank you. 4. Text page with the sentence "You have requested to reset your Matrix account password" but a button saying "Confirm changing my password" 5. Button clicked, password is set to the one entered in step 2.

This just absolutely is waiting for abuse. Every other site asks you to enter the new password after you have clicked the link. Here it's before you have clicked and there is no option to see or confirm the password entered initially. There is no indication that that is what's happening. In addition the word 'reset' is confused with 'change'.

Super easy for anyone - even the most techie user - to be fooled by this workflow. Someone else initiates the request and enters a new password, grandma gets the reset link and clicks it, password is changed and the other party can login and change also the email.

Re: Signal is having technical difficulties

#652

Earlier quoted context omitted.

I know you mean well, and I understand the feeling, but how can you say in the same breath that the EU funds useless software and that you wish they funded more software? Why would the newly-funded software be the useful kind instead of the useless kind?

Because if they got more serious about it, they'd install committees to evaluate proposals, et cetera., like they do for scientific research proposals.

The funding should be in return for a chunk of profits (ie. The EU becomes a shareholder).

They should employ teams of investors to decide where EU money is best invested.

They should use their governmentness to investigate companies after a few years and where they find someone got rich, yet the company failed, put some people in prison. Being the EU they can say "using legal loopholes to suck the company dry is in itself illegal".

Re: Signal is having technical difficulties

#653

I'm afraid Signal really dropped the ball on this one. I'd be surprised if any of the new 50M users stick around after this fiasco. Also, this doesn't seem to actually be a scaling/hardware issue like they claim. They're running on AWS so they should be able to throw more hardware at it in a matter of minutes, hours tops. As of now, they've been down for 14 hours! Not sure what's going on but it's the absolute worst…

I also would have expected a better communication of the outage at least a bit more regularly (at least 1h since it seems to be an extremely large outage).

Additionally, the status page, IMO, lacks of some information e.g. what services are up, historical view etc. Anyway, thrilled to see how it will change after this incident.

In the meantime, best of luck to the signal sre team.

Re: Signal is having technical difficulties

#654
post #71

I just donated to Signal after seeing the error banner in the app. I realised I was more than happy to pay WhatsApp's yearly charge back in the pre-Facebook days (think it was 70p or so?). Figured I could give Signal a few quid every now and then, maybe keep a server up for a few seconds :) Donation link should anyone be interested: https://signal.org/donate/

I really wish the EU would put up funds for open source software, like signal, it seems to be something they could get behind for the greater good. My previous job involved creating a graphical programming language for the generation of GPU shaders, which the EU partly funded. I knew it was going nowhere, and it made me slightly sad tax payer money was being used on something I knew, despite my best efforts, would no…

What you’re wishing for is to force your fellow man to donate to a cause you deem worthy. EU funds don’t come from nowhere - they are taken from citizens.

You go donate an hours wage a week instead; that’s virtuous.

Re: Signal is having technical difficulties

#655

This is not good. I've moved so many people over in the last week. For purposes of getting them invested, this is a truly inopportune moment for an extended outage.

Same here I had a group of about 15 ex colleagues I keep in touch with and managed quite easily to convince all of them to get Signal about 2 weeks ago. They’re all back chatting on Facebook and some are claiming that WhatsApp won’t be sharing data because of some European court case. AKA rationalising their negligent behaviour with regards to their private data.

These are all people who have completely abandoned Facebook for WhatsApp and Instagram.

Re: Signal is having technical difficulties

#656

Earlier quoted context omitted.

I really wish the EU would put up funds for open source software, like signal, it seems to be something they could get behind for the greater good. My previous job involved creating a graphical programming language for the generation of GPU shaders, which the EU partly funded. I knew it was going nowhere, and it made me slightly sad tax payer money was being used on something I knew, despite my best efforts, would no…

What you’re wishing for is to force your fellow man to donate to a cause you deem worthy. EU funds don’t come from nowhere - they are taken from citizens. You go donate an hours wage a week instead; that’s virtuous.

That's how taxes work, unfortunately you can't pick and choose to which causes they go.

That's why, in a democracy, you vote to elect your representative who will, hopefully, make sure your taxes contribute to causes you deem worthy. Be it open source, health services, education, ...

Re: Signal is having technical difficulties

#657
post #71

I just donated to Signal after seeing the error banner in the app. I realised I was more than happy to pay WhatsApp's yearly charge back in the pre-Facebook days (think it was 70p or so?). Figured I could give Signal a few quid every now and then, maybe keep a server up for a few seconds :) Donation link should anyone be interested: https://signal.org/donate/

I really wish the EU would put up funds for open source software, like signal, it seems to be something they could get behind for the greater good. My previous job involved creating a graphical programming language for the generation of GPU shaders, which the EU partly funded. I knew it was going nowhere, and it made me slightly sad tax payer money was being used on something I knew, despite my best efforts, would no…

There seem to have been put up huge budgets for bootstrapling startups in tech sectors from the aEu budget recently though? Something like EU Horizon

Re: Signal is having technical difficulties

#658

Earlier quoted context omitted.

I really wish the EU would put up funds for open source software, like signal, it seems to be something they could get behind for the greater good. My previous job involved creating a graphical programming language for the generation of GPU shaders, which the EU partly funded. I knew it was going nowhere, and it made me slightly sad tax payer money was being used on something I knew, despite my best efforts, would no…

What you’re wishing for is to force your fellow man to donate to a cause you deem worthy. EU funds don’t come from nowhere - they are taken from citizens. You go donate an hours wage a week instead; that’s virtuous.

yes, if you can't donate money consider in other ways, it's an open source project.

Re: Signal is having technical difficulties

#659
post #627

Earlier quoted context omitted.

Yeh so true. One of fhe great things about the Open Tech Fund was that it makes it easier for people with open source ideas, like Signal or our own Umbrella security training app, to get funding. Doing that through European funds would be impossible.

NLnet uses EU funds to help open source projects, in a similar way to OTF: https://nlnet.nl/

NLnet seems to have been doing the good fund for quite some time!

Re: Signal is having technical difficulties

#660

Earlier quoted context omitted.

What you’re wishing for is to force your fellow man to donate to a cause you deem worthy. EU funds don’t come from nowhere - they are taken from citizens. You go donate an hours wage a week instead; that’s virtuous.

That's how taxes work, unfortunately you can't pick and choose to which causes they go. That's why, in a democracy, you vote to elect your representative who will, hopefully, make sure your taxes contribute to causes you deem worthy. Be it open source, health services, education, ...

You are right - taxation is coercion and not virtuous. You are also right about representative democracy - the incentive is to have the state fleeze your neighbour as much as possible. For those working in the bureaucracy the incentive is to convince the boss you need a larger budget next year.

Certainly far from “love thy neighbour”.

Donate yourself, you can be a hundred times more efficient than EU bureaucracy, no exaggeration

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