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Slack is down

status.slack.com

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Re: Slack is down

#651

Post by g00gler »

dmkolobov wrote: post #591
bananabreakfast wrote: post #579

Earlier quoted context omitted.

Once again, that is a false equivalence. No one imprisoned in Guantanamo Bay is a US Citizen and neither is Assange. The US prison system is super fucked up but it is not the same as ethnic cleansing. You are comparing apples to concentration camps.

We have thousands of brown people in camps along the border, in brutal conditions, without access to healthcare(unless you count forced sterilizations as healthcare). Do you consider those to be apples as well?

Why are they in camps along the border? Why are the Uighur? Did the "brown people" break any laws? Did the Uighurs?

Are the "brown people" in camps along the border a single, ethnic minority? Are all "brown people" in the country subject to arrest and under surveillance just for being "brown"?

Re: Slack is down

#652

Post by rexreed »

pas wrote: post #641
thesuitonym wrote: post #634

I'd like to take this moment to mention self-hosted, open source, and federated alternatives like XMPP and Matrix. I'd like to, but unfortunately I don't feel like I can in good faith. Matrix is woefully immature, and suffers from a lot of issues, but I think is closer to being a functional Slack/Discord alternative. XMPP is much more mature, and works very well for chat, but doesn't have a nice package that does all…

RocketChat works pretty well for simple team comms. I have no idea if it can do XMPP and/or Matrix.

I suggested RocketChat when the outage was announced and HN community downvoted it quite heavily. I'm not sure why. [0]

We ended making the switch and committed to Discord. We're now looking at Rocket.chat as a backup in case Discord goes down. But Slack is now completely out of the picture for our team.

[0] https://news.ycombinator.com/item?id=25633047

Re: Slack is down

#653

Post by twblalock »

unethical_ban wrote: post #269

I am genuinely surprised that Slack wasn't ready for people to come back from holiday, to view increased queues of unread messages, to have to manually login vs. having auth tokens or cookies, etc. Either that, or they had a cosmically coincidental outage on a really bad Monday to have it. It's bad enough team comms go over Slack so much now, at least we have email fallback. What scares me is for the teams that use S…

Now is a good time to recommend to your engineering org that they should have multiple alerting methods, e.g. Slack plus Pagerduty, or Slack plus email.

Hopefully email won't be your backup. I've seen that done. Alerts get filtered and ignored, often by accident.

Re: Slack is down

#654

Post by jacques_chester »

twistedpair wrote: post #505
jacques_chester wrote: post #443

Earlier quoted context omitted.

Yes, Google plans extensively and runs regular drills. It's hearsay, but I was once told that achieving "black start" capability was a program that took many years and about a billion dollars. But they (probably) have it now.

"black start" for GCP would be something to see. Since the global root keys for Cloud KMS are kept on physical encrypted keys locked safes, accessible to only a few core personnel, that would be interesting, akin to a missile silo launch.

It would be amazing to see. But I hope we never have to.

Re: Slack is down

#655

Post by meffie »

bovermyer wrote: post #610
sytse wrote: post #258

At GitLab our fallback from Slack is Zoom https://about.gitlab.com/handbook/communication/#emergency-c... I'm posting this because I found a lot of people don't know that Zoom includes a complete chat client that includes channels. And #HugOps to the engineers at Slack working on this. I appreciate that they posted a periodic update even when there was no news to report: "There are no changes to report as of yet. We'…

As someone who has to use Zoom Chat to interact with a client on a daily basis, please, do not recommend Zoom Chat to anyone except as an example of how not to do chat software. -- Though, I do agree wholeheartedly with your sentiment that the Slack team needs all the positive vibes they can get right now.

As someone who has to use Zoom Chat every day, this a thousand times. (We still run an XMPP server on the side just to avoid the horror that is Zoom chat.)

Re: Slack is down

#656

Post by projectileboy »

thesuitonym wrote: post #634

I'd like to take this moment to mention self-hosted, open source, and federated alternatives like XMPP and Matrix. I'd like to, but unfortunately I don't feel like I can in good faith. Matrix is woefully immature, and suffers from a lot of issues, but I think is closer to being a functional Slack/Discord alternative. XMPP is much more mature, and works very well for chat, but doesn't have a nice package that does all…

You bring up a good point, however, which is that we _could_ use open source, non-centralized alternatives for many of the online products we consume, but we choose not to, and so we increasingly become slaves to corporations that actively seek to narrow our choices. Another example of this is the push from big sites like Reddit to use their apps rather than just use a browser - it’s not about functionality, it’s about destroying the free and open web.

Re: Slack is down

#657

Post by teagee »

nobody9999 wrote: post #539
teagee wrote: post #411

Earlier quoted context omitted.

This reminds me of what happened to the financial services Cantor Fitzgerald after 9/11, just replacing a system with hundreds of lost employees: https://www.nytimes.com/2014/11/19/magazine/the-secret-life-...

I was at CF (at new offices, obviously) briefly a couple weeks after 9/11. They had backups and were able to recover data and systems. By the time I got there, they were somewhat functional. The biggest problems were the lack of knowledgeable personnel, not lost data or systems.

Thanks for sharing, for some reason I think about this story a lot. It must have been such an emotionally difficult time for everyone involved in piecing back together their processes.

Re: Slack is down

#658

Post by daniellarusso »

trastknast wrote: post #629
daniellarusso wrote: post #467

Earlier quoted context omitted.

Maybe my DevOps folks should not be privy to all internal communications? That is one reason we did not go with Mattermost.

Slack won’t protect you from this as it’s possible for admins to export even private DMs. https://www.nbcnews.com/better/business/slack-updates-privac...

You also have to be on the ‘Plus’ plan, otherwise it is a roach motel.

Re: Slack is down

#659

Post by LambdaComplex »

pr0zac wrote: post #475
jjice wrote: post #255

Earlier quoted context omitted.

I didn't realize that Discord has way more active users than Slack. I'm glad, Discord is a fantastic service in my experience. It's a shame they got shoe horned into a mostly gaming oriented service. I've never had a class or worked somewhere where Discord was a considered solution instead of Slack, but I can't think of anything that Slack does better (in my experience). In general, I think Discord has the best audio…

I really agree Discord is amazing and wish I could use it for work instead of Slack. I think the big things that prevent it from being adopted more for professional use is the lack of a threading model (even though I hate it when people use threads in Slack) and the whole everyone in every channel except for role-based privacy settings. The second one especially is a big deal because you can't do things like team-onl…

Agreed completely. Discord has always been much smoother for me than Slack, and the voice/video chat quality is literally the best I've ever seen anywhere. If they made their branding a bit more professional and changed the permission model from the (accurate) garbage you described to something closer to Slack then I think Slack would be doomed.

Re: Slack is down

#660

Post by dmkolobov »

g00gler wrote: post #651
dmkolobov wrote: post #591

Earlier quoted context omitted.

We have thousands of brown people in camps along the border, in brutal conditions, without access to healthcare(unless you count forced sterilizations as healthcare). Do you consider those to be apples as well?

Why are they in camps along the border? Why are the Uighur? Did the "brown people" break any laws? Did the Uighurs? Are the "brown people" in camps along the border a single, ethnic minority? Are all "brown people" in the country subject to arrest and under surveillance just for being "brown"?

Well, yeah. People _are_ subject to arrest and surveillance for being brown/black in the US.
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