I think people right now are way too willing to surrender their own judgment. AI is an example of this, but there are many others: restaurant ratings, movie metascores, political polls, college rankings, engagement metrics, etc. These kinds of data should be a part of decision making, but not all of it. Otherwise, you get this passive, "who cares" mentality that the author describes.
What do you base your decision on if not data?
Finding the reliable sources of data or enough metadata and experience to make your own judgement is the key skill today.