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Slack’s free plan change is causing an exodus

blog.zulip.com

641–650 of 790 posts

Re: Slack’s free plan change is causing an exodus

#641
post #567
post #329

Earlier quoted context omitted.

> If reddit ever kills old.reddit, exodus will happen. You overestimate. Most people have moved on, and reddit gains new users every day who have no idea what old.reddit is.

moved on to what?

To using reddit as reddit intends, either the default interface on the web (so not old.reddit), or even more likely the first-party apps on iOS and Android.

Re: Slack’s free plan change is causing an exodus

#642
post #219

No problem against it but please don't migrate to discord, migrate to Matrix. My plea has nothing to do with product quality but that with Matrix I can access other bridged people. But discord and pals not so much. Wasting 8gb ram on slack, already on gitter, teams, google meet and I am not even a people's person others have more platforms active in parallel. This is why I don't support any platform that does not als…

I'm interested in matrix, how can I learn more and can you choose providers or clients, any recommendations?

In addition to what the sibling comment said, Beeper is a great 'all in one' bridges type of software. The client is proprietary, but still interoperable with the larger Matrix network (and they contribute to upstream too).

Re: Slack’s free plan change is causing an exodus

#643

Earlier quoted context omitted.

DIGG blew its userbase by fucking up the UX. Reddit is on path to do same. If reddit ever kills old.reddit, exodus will happen. - But seriously, a designer should be thinking about the consumption/participation model as opposed to just the eyeballs/adwords-please-kill-me-now model... The consumption and participation of a site is direct to the UX - and when DIGG basically made it a 100% consumption push, while also m…

IIRC, ads and paid posts caused Digg to lose over Reddit. I didn’t use either at the time, but people I know did.

Yes. This is exactly what happened.

DIGG basically became what new Reddit looks like now, but they were specifically transparent that every post was essentially a paid marketing blob and the corporate commercial took over all of DIGG - pissed everyone off and they all flocked to Reddit.

Reddit is doing the same thing, however, when DIGG messed around with the UX, bots were not a thing in the same form they are now…

“Video killed the radio star” but now it’s

“Bot killed any sense of trust on social media”

Re: Slack’s free plan change is causing an exodus

#644
post #481
post #163

People should understand this: A free tier is a loss-leader, intended to support sales of the paid product. If too many “…have been happily using Slack’s free plan for years”, then Slack will have to change the terms. Generally, storage and access to storage cost money. If you aren’t paying for it, it is definitely temporary, whether anyone says it explicitly or not. I don’t just mean in a “nothing lasts forever” way…

Everybody understands this. Here’s what companies don’t understand: if you promote your product through a loss leader — which is arguably how Slack became popular in the first place — changing your pricing at a later date will piss people off. You’re trying to put the blame on the consumer here which never makes any sense from a business perspective. If your loss-leading pricing strategy was unsustainable from the st…

That makes sense. It was a race to the bottom. Now we're at the bottom.

It's like 2001 in a lot of ways. Spesh the terrible economics of websites, or apps, or call them almost whatever they want, platforms, anything.

Giveaways bring users. Free beer people show up.

Like there's no business here. No excludability. It was a prettification of IRC, which of course nobody pays one fuck of a cent for, and now they want to charge...well guess people will go to IRC directly. And maybe there'll be an FOSS prettification.

And that'll be it.

Re: Slack’s free plan change is causing an exodus

#645
post #481

Earlier quoted context omitted.

Everybody understands this. Here’s what companies don’t understand: if you promote your product through a loss leader — which is arguably how Slack became popular in the first place — changing your pricing at a later date will piss people off. You’re trying to put the blame on the consumer here which never makes any sense from a business perspective. If your loss-leading pricing strategy was unsustainable from the st…

Same with Evernote. Massive ‘growth’ on the free plan. No good way to capitalize, so they just started deleting features and locking people’s content in. There is no regular export to get everything out and you need to jump through a lot of hoops. I wish I never updated that app…

Yeah vendor lock-in starting with a capitalist subsidy provided by venture capital.

Re: Slack’s free plan change is causing an exodus

#646
post #526

Earlier quoted context omitted.

Not to mention 1Password

I wouldn't mention 1Password. It's a cornerstone for your digital security, if you're using it. As such, I don't want it free, I want to pay for it. My current family plan suits us very well and I'm very happy. Security is hard and I want it done right. Not to say that free tools are bad and paid tools are always good, but it certainly helps. I also do want "easy" things to be free, like a note-taking app.

I think OP is talking about how 1Password stopped letting you use the one-time-purchase version and pushed everyone to the subscription.

Personally, I was pretty frustrated at that shift because I successfully and happily used old versions until it was “time” to update (2 then 4 (which was at the upgrade cost), then one more before I was pushed to the subscription). It always worked great. Tbh I’m still frustrated that their choice to self-host the syncing service became our costs (I used Dropbox just fine and that didn’t cost them anything), but now that I’m past the sticker shock (my costs easily went up 8X) I’m more comfortable with the stability of their company and breathing room they have to build the hard technology.

Thanks for bringing it up: 1Password is a necessary example for this debate.

Re: Slack’s free plan change is causing an exodus

#648
post #222

Earlier quoted context omitted.

This is such a hard problem. The very much not a secret secret of consumer payments is that all actions that people take are reversible. Things that are not reversible tend to not be as consumer friendly. This means things like Bitcoin and wire transfers. The problem when things are not reversible is an account can get hacked or you can be given incorrect wire instructions and lose a bunch of money and have no way to…

You didn't fully read the post you responded to. They were not suggesting a non-reversible medium.

Oh, I read it. I'm saying that building a system that supports microtransactions that are reversible is cost prohibitive due to the customer service aspect required. If someone could pull it off, it would be a game changer. I believe many people want to do this, but no one has been successful yet.

I point out Bitcoin as it is non-reversible, and there is no central agency you can complain to if you get your bitcoins stolen. This prevent adoption from much of the public.

Re: Slack’s free plan change is causing an exodus

#649
post #536

Earlier quoted context omitted.

They scraped all the code submitted to GitHub and used it to train the AI behind the now-paid Copilot product

In their FAQ [1], GitHub state: GitHub Copilot is powered by Codex, a generative pretrained AI model created by OpenAI. It has been trained on natural language text and source code from publicly available sources, including code in public repositories on GitHub. Genuine question, has there been any evidence to substantiate your claim? [1] https://github.com/features/copilot#what-data-has-github-cop...

> including code in public repositories on GitHub.

You just provided the evidence. I was incorrect to use the term "all the code", but they clearly and openly used GitHub code to train Copilot

Re: Slack’s free plan change is causing an exodus

#650

I would take this post with a grain of salt given it's written by a direct competitor who has many reasons to have a biased point of view. That they noticed people signing up in troves on their platform is a totally valid point. They do mention that fact, but a big disclaimer is the kind of information you'd like to see at the top of the article.

It's on their corporate blog; I'm totally unfazed by the lack of disclaimer since it's literally running under their banner.

Do you have any issues with the article?

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