Live data from Hacker News

Before buying a NYT subscription, here's what it'll take to cancel it

imgur.com

641–650 of 845 posts

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#642
post #353

Earlier quoted context omitted.

> they want to persuade me to hold a set of opinions Glad more people are realizing this. It's harder to spot/acknowledge for people on the left since the biased coverage feeds into their worldview...in my opinion it's artificially solidified their confidence on how "correct" they feel they are about political topics. The next step in this realization is nothing to do with one-sided reporting, it's the massive scale…

The right don't have agenda-pushing affect their world view? Huh? There was recently an attempted insurrection based on fake news, you know. I must say though that Fox News has gotten downright rational (on all things) since then. Politically biased, sure, but they're actually news lately.

> I must say though that Fox News has gotten downright rational (on all things) since then. Politically biased, sure, but they're actually news lately.

I've noticed that national news outlets in the US tend to be better when their preferred party is in power and worse when the opposition is in power. I suspect it's because in the latter case the news outlets slant all of their coverage towards negativity and discrediting the opposition.

I thought CNN was much more tolerable during the Obama administration, but watching them over the last few years has consistently left my frustrated. Meanwhile, the reverse has been true for Fox News. That said, I don't consume much from either outlet.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#643
post #637

Earlier quoted context omitted.

You think you've seen videos and tweets. But you really haven't. There was one incident that came close: https://www.snopes.com/fact-check/trump-coronavirus-rally-re...

The Snopes article was published 2 weeks before the impacts of coronavirus even started to be felt in this country, back when he was privately telling the truth about it to Woodward. Trump's base overwhelmingly believes it's a hoax. So is "left" wing media lying to me that he says it's a hoax, or is right wing media lying to all his supporters that it's a hoax?

He seemed to have believed it wasn't a hoax when closing the border with China. He was being impeached at the time. He was criticized for being too drastic in this decision, even xenophobic. I'd like to know when he actually called the virus a hoax.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#645

Earlier quoted context omitted.

NYT is quite right of center on many issues. They're not as conservative as WSJ, but they're definitely not a leftist publication.

I’m 100% certain that the median NYT employee is to the left of the median American for any reasonable construction of the left-right spectrum.

Forcing the right-left sprectrum on the NYT obscures the reality that they're mostly a neolibieral organization, if anything. They've been Manufacturing Consent since the mid 20th century.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#646

Who would pay $50 to have a registered legal letter cancelling your subscription or service physically mailed to these organizations, and then with a registry of case numbers for credit reporting so that when collections buys the "debt" from the company, they can reference whether the person has executed this cancellation or not? If it saved you a couple of hours on the phone, was legally compliant and protected your…

No, I wouldn't. You never have to spend more than an hour actually talking to someone to do this and my phone can wait on a call and ping me when a human picks up on the other end, which frees my time up for other tasks

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#647

Imagine having a business model so fragile that your only line of defense is to obscure the cancellation process through these tactics. Do they really think that they can curve their churn this way? I mean best you’re doing is getting maybe another month or so of revenue from a customer who is just pushing the pain of cancelling because they are busy or lazy. And at the end instead of getting what could be a dormant…

I said the phrase "I want to cancel cable but keep internet" 23 times to a Time Warner retention specialist then their supervisor, and I may have talked to her supervisor, too. They get paid to ignore you and read back canned responses like "but what about your favorite channels?", "what about watching sports?", etc. It was the first time my girlfriend had ever seen me angry.

LOL, cable companies are the worst. I got Mediacom to cancel my non-working service and refund my money, but only after sending a completely deranged demand letter to them[1], copying their general counsel. And you know they googled me and found that I could back my threats before they did it.

[1] https://gowder.io/pgmediacom.pdf

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#648

Earlier quoted context omitted.

I said the phrase "I want to cancel cable but keep internet" 23 times to a Time Warner retention specialist then their supervisor, and I may have talked to her supervisor, too. They get paid to ignore you and read back canned responses like "but what about your favorite channels?", "what about watching sports?", etc. It was the first time my girlfriend had ever seen me angry.

There is no part of the government you can complain to, to put them on a shit list? Over here it’s called: The National Board for Consumer Disputes. It keeps companies in line.

Hahahahahahahahahahahahahaha let me tell you about a place called America, where everyone is "free" from regulation, so long as you own a company ...

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#649
This seems like a good space for an online service to get involved. Certified mail is often a good way to get through to companies with practices like this. They handle it differently because the fact that you are sending it via certified mail usually means that you are doing so to provide legal documentation.

It should be easy enough to setup a business that sends cancellation letters for you with the proof you need if there are any issues. $10 to cancel your internet. $20 to cancel your NYT subscription!

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#650

Earlier quoted context omitted.

I said the phrase "I want to cancel cable but keep internet" 23 times to a Time Warner retention specialist then their supervisor, and I may have talked to her supervisor, too. They get paid to ignore you and read back canned responses like "but what about your favorite channels?", "what about watching sports?", etc. It was the first time my girlfriend had ever seen me angry.

If you ever need to cancel comcast, time warner or similar entirely and quickly, just tell them you're going to prison. No joke, it works.

Honestly, telling Comcast you've already switched to a new provider is the best way to cancel quickly.

> Me to retention person: Hi, I just switched to AT&T Fiber and I'm up and running, so I want to get rid of my Comcast internet.

> Rentention person: Is this the sort of sitation where you would move your Comcast internet to a new location?

> Me: No.

> Rentention person: Ohh, well in that case, I'll go ahead and cancel you're account. Ok done now.

Literally a 4 minute phone call including automated prompts.

Post reply on HN