There is a certain amount of irony that people try really hard to say that hallucinations are not a big problem anymore and then a company that would benefit from that narrative gets directly hurt by it. Which of course they are going to try to brush it all away. Better than admitting that this problem very much still exists and isn’t going away anytime soon.
Cursor IDE support hallucinates lockout policy, causes user cancellations
631–635 of 635 posts
Re: Cursor IDE support hallucinates lockout policy, causes user cancellations
#632Earlier quoted context omitted.
https://www.anthropic.com/research/tracing-thoughts-language... The section about hallucinations is deeply relevant. Namely, Claude sometimes provides a plausible but incorrect chain-of-thought reasoning when its “true” computational path isn’t available. The model genuinely believes it’s giving a correct reasoning chain, but the interpretability microscope reveals it is constructing symbolic arguments backward from…
While some of what you say is an interesting thought experiment, I think the second half of this argument has, as you'd put it, a low symbolic coherence and low plausibility. Recognizing the relevance of coherence and plausibility does not need to imply that other aspects are any less relevant. Redefining truth merely because coherence is important and sometimes misinterpreted is not at all reasonable. Logically, a f…
Re: Cursor IDE support hallucinates lockout policy, causes user cancellations
#633Earlier quoted context omitted.
https://www.anthropic.com/research/tracing-thoughts-language... The section about hallucinations is deeply relevant. Namely, Claude sometimes provides a plausible but incorrect chain-of-thought reasoning when its “true” computational path isn’t available. The model genuinely believes it’s giving a correct reasoning chain, but the interpretability microscope reveals it is constructing symbolic arguments backward from…
> The model genuinely believes it’s giving a correct reasoning chain, but the interpretability microscope reveals it is constructing symbolic arguments backward from a conclusion. Sounds very human. It's quite common that we make a decision based on intuition, and the reasons we give are just post-hoc justification (for ourselves and others).
Re: Cursor IDE support hallucinates lockout policy, causes user cancellations
#634Earlier quoted context omitted.
> You're not supposed to trust the tool This is just an incredible statement. I can't think of another development tool we'd say this about. I'm not saying you're wrong, or that it's wrong to have tools we can't just, just... wow... what a sea change.
Imagine if your compiler just randomly and non-deterministically compiled valid code to incorrect binaries, and the tool's developer couldn't really tell you why it happens, how often it was expected to happen, how severe the problem was expected to be, and told you to just not trust your compiler to create correct machine code. Imagine if your calculator app randomly and non-deterministically performed arithmetic in…
Re: Cursor IDE support hallucinates lockout policy, causes user cancellations
#635(Cursor cofounder) Apologies - something very clearly went wrong here. We’ve already begun investigating, and some very early results: * Any AI responses used for email support are now clearly labeled as such. We use AI-assisted responses as the first filter for email support. * We’ve made sure this user is completely refunded - least we can do for the trouble. For context, this user’s complaint was the result of a r…