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Front Page Subreddits Go Private in Response to Firing of Reddit Admin

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Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#621

Earlier quoted context omitted.

"Denied", perhaps. "Debunked" goes a bit far for a comment that consists solely of the words, "It's not true".

Then someone asks what is true, and Ellen writes "I'm sorry, but I can't comment on an individual employee's situation." I know this is much like watching E! entertainment, but wow reddit's management is hilariously bad.

I don't think it's bad. It's just not adapted to the kind of community it is managing.

I think the kind of "open" management recently seen with startups like buffer would really make things better if applied at reddit.

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#622
post #274

Earlier quoted context omitted.

I wouldn't say I love Reddit, but I'm certainly an active user. But I'm not subscribed to any of the subreddits that were affected, and I wouldn't have noticed if it weren't for this thread. There are lots of little communities that work well, with their own things they value. (There was a particular thread over on /r/OrthodoxChristianity, now removed, that would have been hilarious if it wasn't sad: a member of the…

I would be happy just with HN clones more focused on specific topics. The per-community thing I don't care about too much; it doesn't even have to be the same host (it's 2015 we have bookmarks and speedials and password managers). What I care about is moderation done right. But I suspect it's an open issue for very large scale communities.

Surprisingly, there is a "Hacker News for Hacker News for (x)", because a few people have done just that.

http://hn4hn4x.herokuapp.com/

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#623

More Context into the events that possibly led to the layoff: https://www.reddit.com/r/OutOfTheLoop/comments/3bxduw/why_wa... Alexis Ohanian's response: https://www.reddit.com/r/OutOfTheLoop/comments/3bw39q/why_ha... List of subreddits suddenly going private: http://www.reddit.com/r/SubredditDrama/comments/3bxjyu/list_...

If you look at the backlash of the community on the subreddits coming back online, you can see how it was a mistake to involve the immature community of reddit into that moderator/admin tension.

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#624
post #39

People don't give a shit about 'reddit' as a thing, what they care about is the content people submit and the subreddits that foster the communities. They seem to be going through their own Digg v4 moment here, completely disregarding users because they think they're big enough to survive without them.

You're saying that when the last drama didn't affect the site at all. Wait for two days and see how nobody will talk about this...

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#625

For those with PR, marketing and community management experience - if you we're in a position to try and solve this, what would you do to minimize the damage and move the community on as quickly as possible?

1. I would ignore most of the attacks. Don't "you'll get over it" or don't even try to moderate any of the posts/comments.

2. Most of the mods are realizing their mistakes right now, if you can see the subs who are coming back online they are just getting insulted and downvoted over and over for giving up on the black out

3. Use that + give them better tools to moderate their subs = you have the mods on your side

4. They need a martyr story, Ellen Pao is getting harassed all over the place, people trying to doxx her, people photoshoping her pictures over and over, people making bad jokes about her (racists, sexist, etc...). They need to make it look like this is a bad thing, like she's suffering, like the reaction of these people who are a minority of reddit are causing to the people administrating reddit. I think that would be good if it came from some mods of subreddits or from some rumors in random subreddits.

Seriously, I see Ellen Pao as the new Britney Spears. In a few years people will love her (if she hasn't killed herself from all of this harassment).

5.? They could fire Ellen Pao and hire someone from the community. But I doubt this would change something in the long run.

6.? They could make the whole management process of reddit more "open" like buffer does.

Eventually, things like that are doomed to happen. A company needs to fire people, needs to take decision that their users will not like so they can monetize their website, etc... It's also good to notice that things like that often goes away pretty quickly, the last drama lasted a day, I don't think this one will last more than a day or two either... Most people didn't even realize. This is an interesting topic: https://www.reddit.com/r/TheoryOfReddit/comments/3bz9pm/how_...

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#626

Earlier quoted context omitted.

Eh, I have trouble extending the concept of "censorship" of the internet to private websites deciding what can go on their own sites. HN flags and kills threads too. That's not censorship, because HN is Y Combinator's website, so they can pick and choose what kind of content they do and don't want discussed on their site. I could imagine saying, "[HN | Reddit | Slashdot | whatever] is running their site in a way I di…

It probably would have been better to frame it as: you can have open communities (old Reddit), or controlled communities (new Reddit) - but you can't have a controlled community that pretends to be an open community (not for very long, the contradiction destroys itself).

and further, you cant one day decide to make an open community a controlled one without getting blowback - to expect otherwise is insane

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#627

Earlier quoted context omitted.

>Tension 2 is organizational debt that Ellen Pao clearly inherited, and while the buck now stops with her to fix it, nobody thinks it's a problem of her making. You don't have to think it's a problem of her making to think that she is singularly incapable of solving it. This is, after all, a person so far removed from the reddit community that she posted a link to her own inbox.[0] kn0thing is, for all his original t…

> How tone deaf is that? It could be that he's not allowed to say anything about the matter. It reads to me more like an honest attempt at damage control while at the same time not divulging anything about the situation. So far his communication has been the most reasonable and levelheaded of all the reddit admins. I doubt he's lost his touch with the community, rather that he's been gagged and cannot say more than h…

I don't think the bad taste has much to do with him not being able to divulge things about the situation. Everybody understands they don't need or can't comment on the reasons why Victoria was fired. That's just common sense. Of course everybody is curious, but unless the reason is something that directly affects the userbase and the IAMA-system, it's fine to not disclose any of it. It might likely be something that concerns Victoria's privacy as well.

I don't really have a beef in this whole matter, but I did happen to read that particular post, and I read it a couple of times because the tone in it rang some faint alarm bells. If it hadn't been quoted here again, I wouldn't have thought much of it, but now that it is mentioned:

"We get that problem XYZ has a significant impact on PQR. I'd really like to understand how we can help solve these problems"

Normally this is the sort of thing you hear a manager in damage-control mode say. It's not a bad thing per se. You know the kind of blog posts that also appear on HN when some online service business experiences difficulty. One that is only slightly removed from his userbase, probably feels they genuinely care about them. Except they don't care quite as much about significant impact PQR, as they really care about something else even more. That is usually their business, their job, money, or a personal motivation/belief. Problem XYZ (and possibly impact PQR also) is getting in the way of that something else, and they want to rally the userbase to solve it, motivated by (the promise of) relieving the impact PQR (that the userbase does care about).

Mostly they just want things to go back to "normal". Fixing root causes of the problem is part of that, but only so far as it helps future problems like PQR not get in the way of "something else". Otherwise it's just a lot of extra work, unnecessary scary change, and if fixing root causes only slightly touches or affect the "something else", you can just forget about it.

But this was the voice of some guy who was expected, thought to be level-headed, "got it", and care about the same things as the users. Not just the manager of some online service business.

I've been burned by this sort of mistaken assumptions a couple of times myself. Some situations a bit more business-oriented than others. Call me weird, idealistic, or just disagree with me, but I'm a bit principled about these matters. People can talk straight to each other. Money is a legitimate motivation, but don't try to hide it, if that is yours. There's people with much sillier motivations. I'm no economist, but I read somewhere that this free market thing only works optimally when all parties have access to the same information. I think that goes for a lot of things, not just the theoretical free market that involves money and trade.

I'm not actually sure how to handle such situations optimally, yet. Currently I just try to notice it early, decide "ok this person is not who they were pretending to be", reassess the situation from there. It sucks, actually.

One last thing:

> because I know r/IAMA thrived before her and will thrive after.

I can't think of a single interpretation of this text (in context of all the rest) that isn't complete and utter BS. In particular the "because" implication with the previous part.

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#628

Earlier quoted context omitted.

> How tone deaf is that? It could be that he's not allowed to say anything about the matter. It reads to me more like an honest attempt at damage control while at the same time not divulging anything about the situation. So far his communication has been the most reasonable and levelheaded of all the reddit admins. I doubt he's lost his touch with the community, rather that he's been gagged and cannot say more than h…

I don't think the bad taste has much to do with him not being able to divulge things about the situation. Everybody understands they don't need or can't comment on the reasons why Victoria was fired. That's just common sense. Of course everybody is curious, but unless the reason is something that directly affects the userbase and the IAMA-system, it's fine to not disclose any of it. It might likely be something that…

This is the part that gets me. We're clearly getting PR-talk from Alexis. That would be fine if the expectation of Alexis was that he would simply be the Executive Chair of the Board of Directors. But that's not what was expected. Those of us who were around reddit when kn0thing and spez ran the place and it was held together with duct tape and good intentions remember someone who was an active member of the community and who truly had the community's interests at heart. We thought when he returned that we were getting that Alexis back, and we were happy.

But that Alexis appears to have "matured" into a vanilla businessman, and that's fine. What isn't fine is the mass exodus of admins who were actually redditors, the bringing in of a CEO whose goals clearly align more with monetizing than nurturing, and a series of decisions that have shown the remaining braintrust at reddit to have grown further and further away from the community.

It's fine to monetize reddit. It's fine to run it like a real, live company. What's not fine is to do that to the exclusion of all else, and risk jeopardizing the very community that gives the site value in the first place.

What we've seen from the actions of the executive team at reddit in recent months suggests that they simply don't understand how their actions are being perceived. They've either lost or pushed out the people at the company who had a finger on the pulse of the community, and now they're flying blind. It seems that the only thing keeping reddit going right now as a community is the lack of a viable alternative, and that's a very dangerous place to be for a company like reddit.

I don't know whether the executive team at reddit sees this episode as just another fire to put out or as a portent of things to come. What I see, as an active participant on the site, is a restive user base that increasingly sees itself as neglected and taken for granted by a dismissive and aloof leadership. There are many things keeping the user base in reddit's orbit, but most of those things come down to inertia and lack of a better alternative. If the latter is solved, the former will take care of itself, and reddit will hit a tipping point whereby its most engaged users leave en masse.

It's not there yet, but it's an existential threat that it doesn't appear the reddit brain trust is taking seriously.

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#629

Earlier quoted context omitted.

I don't think the bad taste has much to do with him not being able to divulge things about the situation. Everybody understands they don't need or can't comment on the reasons why Victoria was fired. That's just common sense. Of course everybody is curious, but unless the reason is something that directly affects the userbase and the IAMA-system, it's fine to not disclose any of it. It might likely be something that…

This is the part that gets me. We're clearly getting PR-talk from Alexis. That would be fine if the expectation of Alexis was that he would simply be the Executive Chair of the Board of Directors. But that's not what was expected. Those of us who were around reddit when kn0thing and spez ran the place and it was held together with duct tape and good intentions remember someone who was an active member of the communit…

Replying because I can't edit:

Raldi had a really good idea of creating an office of Public Advocate: someone in the company whose job it is to argue for the users in any meeting. That's a fantastic suggestion, and could go a long way towards alleviating the feelings of resentment among the user base.

https://www.reddit.com/r/ideasfortheadmins/comments/3c1m67/c...

Re: Front Page Subreddits Go Private in Response to Firing of Reddit Admin

#630
post #347

Earlier quoted context omitted.

I think you're trying to make a sarcastic point here (unless I'm mistaken,) but that's probably quite true as written. Even /r/askscience supports this move [1]. It is one of the most heavily moderated subreddits on the site, with professional staff. These aren't rabblerousers, they are very hard-working volunteers who are fed up with the administration. [1] https://www.reddit.com/r/askscience/comments/3by2nk/a_messa…

The comment I replied to was trying to say that this isn't about the firing, and is about the process of limiting free speech and restricting subs in a non-transparent manner. I see none of that in the /r/askscience post. It seems to me that there are two major, unrelated tensions in Reddit at the moment: 1. Certain people want Reddit to be a haven for free speech, including speech that coordinates abusive actions. T…

> 1. Certain people want Reddit to be a haven for free speech, including speech that coordinates abusive actions. The Reddit admins (current and past) don't think that's what Reddit should be.

The real problem is that the definition of "abusive" is hopelessly vague and the process for determining what constitutes "coordinating abusive action" is opaque and untrustworthy.

Not remotely fair to accuse people of trying to protect "coordinating abuse" without clarifying what that actually means.

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