I set up a weekly auto-buy for a stock about a year ago with Cashapp. I noticed the stock was way up today so I logged in to sell. Well, turns out the auto-buy has just... Not been firing... For a solid year. I have two purchases and then it stopped. It still says I have a weekly auto-buy set up, but I have not been charged. In a just society, I would be owed my potential winnings for these unprocessed purchases, but…
As HN loves to quote Hanlon's razor: > First, assume that they shares were purchased, but not correctly credited to your account. Second, confirm that with CashApp. (Doubt it -- but try that first.) Assuming CashApp is a US-based brokerage, I would first raise a complaint with CashApp. If you get the blow-off (which I fully expect), send a written letter to the Securities Exchange Commission (SEC) and CC CashApp lega…
The reason corporate interests push a façade of not caring is so that many customers will also not care.
Between binding arbitration and other legalese-fu, the process for remediation slowly chips away at people who at first thought they cared.