The decision to restrict 3rd party harddrives may be part of the reason why sales (allegedly) plummet, but i'm guessing lack of innovation also plays a big part. Synology has been resting on the laurels for years. They had a "hit" with DSM 6, then did mostly nothing for a decade, released DSM 7, and again, nothing but minor things since. On the hardware side of things, they're mostly still using decade old hardware,…
Regarding lack of innovation: They still haven’t made the jump to NVMe. They have things with two slots, which I guess is good enough for raid 1, but those models also have HDD bays, which wastes space in network closets. I’d expect them to have something with 4-8 incredibly well-cooled m.2 slots by now. The nic is only 2.5G, so the slots wouldn’t need to be full speed. I’m happy with my ancient 2TB synology NAS, but…
Synology reverses policy banning third-party HDDs
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Re: Synology reverses policy banning third-party HDDs
#612When leadership makes decisions that are so out of touch with their customers it also severely impacts internal morale. Yeah, so they reversed eventually. But the technical and support people at Synology probably tried to fight this and lost. That feeling of being ignored despite having given this company your everything for many years. I bet many woke up feeling that the magic that made Synology a good place to work…
Would you say the same thing about Apple? The "replaceable" SSD in the M4 Mac Mini is proprietary and will not accept a standard M.2 module. This was a deliberate choice. Assuming you locate an exact match, you need a second, working, Mac to provision it. The entire process is user-hostile from start to finish yet the criticism is few (and I've even read praise of this practice on Mac fan sites).
Re: Synology reverses policy banning third-party HDDs
#613Earlier quoted context omitted.
500MB/s NVMe via the M.2 hat. It doesn't even have to be a Pi though, just look at competing NAS solutions that have hit the market since Synology peaked in popularity. Why am I spending more on a Synology versus something like a UGREEN NAS and just flashing a wide selection of NAS/home cloud operating systems on it? Synology's customer base certainly has the technical know-how to accomplish that.
Oh wow...I'm surprised at 500 MB/s NVMe. I've got an RPi 4 with a Samsung 990 EVO Plus 1 TB NVME SSD in an external USB-C enclosure connected to one of the Pi's USB 3.0 ports, and get 280 MB/s. I would have expected going to an RPi 4 with an NVME SSD not going through USB to do a lot more than just boost storage speed by 80%. I had been thinking of getting an RPi 5 and moving my RPi 4 stuff to the 5, freeing the 4 to…
I think there are a whole lot of mini PC type of solutions that just make more overall sense.
Re: Synology reverses policy banning third-party HDDs
#614Earlier quoted context omitted.
I don't think most people consider easy hot-swaps + front panel status lights particularly key features in their home NAS. I don't swap drives unless something is failing or I'm upgrading - both of which are a once every few years or longer thing, and 15min of planned downtime to swap doesn't really matter for most Home or even SMB usage. ----- As for the rest, TrueNAS gets me ZFS, a decent GUI for the basics, the ab…
Hot swap for drives is a must on a NAS. If you have to power it down to swap out a drive there is a chance that your small problem becomes a larger one. Better to replace the drive immediately and have the NAS do the rebuild without a powercycle.
What are you thinking of, here? Just a scary feeling?
Re: Synology reverses policy banning third-party HDDs
#615What should be noted, a cost effective M365 backup solution "Synology Active Backup for Microsoft 365" has an external server requirement for OAUTH: https://kb.synology.com/en-af/DSM/help/ActiveBackup-Office36... That seems to have created possibility for quite serious exploit: https://modzero.com/en/blog/when-backups-open-backdoors-syno...
I've used Active Backup and never would have guessed it worked like that. Although, the MS365 security and permissions are so complex that I don't have a hope in hell of understanding them. The suggestions to do your own auditing in that post are moot because the target audience for something like a Synology doesn't have the resources or the ability to do that kind of assessment.
For me, I saw the permissions request along with the 'Synology Active Backup for MS365' app registration in my tenant and assumed everything was local to my tenant and NAS. The redirect back to the private LAN IP of the NAS also makes it seem like the communication is between the NAS and MS only.
I can't even tell if the issue has been fixed.
Ignoring the security stuff, my experience with Synology Active Backup for MS365 as a product hasn't been good for OneDrive backups. I have one setup where I reconcile the backup repo against a live (paused to get a consistent point in time) data set that's synced by the OneDrive client.
The Synology Active Backup for MS365 never reconciles correctly. Some files will randomly have things like '(1)' appended. Some files are simply missing. It seems to struggle with certain characters that Windows and OneDrive allow in filenames. For example, dots (.) appear to be problematic.
I monitor it and once it gets to the point where I think we'd suffer an intolerable amount of data loss if needing to restore, I delete it and restart it.
I would strongly encourage anyone relying on it to take the time to reconcile your OneDrive backups against a set of known good data. Pause your OneDrive syncing, restore the backup into a temporary folder, and use something like Beyond Compare [2] to compare the two directories. You can also map a network drive directly to storage location on the NAS which makes it very convenient to reconcile.
VEEAM used to have the same kind of issues with files missing for no reason, but they seem to be better lately if you ignore the way they append the version number to name of every (versioned) file restored (OMG why?). VEEAM has very slow restores and is much more difficult to reconcile due to the modified file names on restore.
Microsoft won't take responsibility for data loss "in the cloud" and the backup solutions all suck pretty bad IMO. Some of the blame for this kind of thing should fall to Microsoft. They've made everything too complex to be reliable.
Re: Synology reverses policy banning third-party HDDs
#616Earlier quoted context omitted.
They've also been pretty hostile around video transcoding which seems like a baffling position to take given their audience. I still have an older tv that can't deal with h.265 and I'm refusing to upgrade to the latest version of synology OS because they remove the transcoders.
You have to pay for the licenses if you intend to ship those, they have decided they'd rather not.
Enshittification is a bold strategy when you have solid competition.
Re: Synology reverses policy banning third-party HDDs
#617But their hardware is also terrible. Their disk stations for consumers had 1G NICs until recently, and still underpowered CPUs. The sales had to decline for them to be convinced to upgrade to 2.5G in 2025. But then they removed an optional slot for 10G in 923+ model (they still would have made money from it, as it costs +$150), so when the industry moves to 10G, you can’t upgrade the component and should buy the whol…
Last I checked, I believe I didn't find anything that satisfied all three. So DSM sits in a sweet spot, I think. Plus, plastic or not, Synology hardware just looks great.
Re: Synology reverses policy banning third-party HDDs
#618The Synology End Game - https://news.ycombinator.com/item?id=45060920 - Aug 2025 (355 comments)
Synology Lost the Plot with Hard Drive Locking Move - https://news.ycombinator.com/item?id=43734706 - April 2025 (403 comments)
Re: Synology reverses policy banning third-party HDDs
#619Are these devices really better than a Samba server on a plain Linux distro? I run one on a retired gaming PC and access it remotely through a Wireguard tunnel. I feel like any proprietary solution is going to be far less elegant or flexible.
I run [almost all of] my home's network services on my present-day desktop rig, which... these days, runs Linux[1].
ZFS with RAID and snapshots? Backups for intermittently-connected stuff like my laptop? Plex and friends? Containers (oh my!)? Desktop stuff? Samba stuff? Yep. And other than GTA:V Online, it seems able to play everything I try in my Steam library with no particular effort on my part.
I don't notice when backups are happening. I don't notice when people are using Plex, and they don't notice when I'm gaming. It performs fine for absolutely everything that gets thrown at it -- concurrently.
I've got an inkling to upgrade the hardware soon. Unlike a "dedicated NAS appliance," I can accomplish this by buying bog-standard ATX hardware and stuffing it into the existing bog-standard ATX case -- just as people in DIY circles did for ~decades before PCs became more appliance-like (and/or fishtank-like).
Once that's done, I may think about doing some 10GbE stuff and turning the old hardware into a more-dedicated NAS. Separating the storage from the applications, in this way, sounds fun. But it won't improve performance -- it'll just be a homelab exercise that I'll live with and learn from (and may elect to reverse).
All those words, just to iterate that I have zero interest in buying a snaky-feeling Synology box. It doesn't give me anything that I want that I'm not already doing.
If your retired gaming PC is doing everything you want, then: Keep doing that (unless/until power consumption or something else becomes a concern).
[1]: For most of a decade before I decided to go back to using a Linux desktop, I still ran Linux -- but always with the desktop portion being Windows running in a VM (with its own dedicated GPU and USB adapter and...). That was fun, too, but I got tired of working primarily with Windows.
Re: Synology reverses policy banning third-party HDDs
#620I recommend everybody to do the same. Companies shouldn't just reverse feret their way out of trouble. Make stupid decisions have consequences.