611–620 of 735 posts
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hmm, I prefer them. I never liked handing my card to wait staff where they take off somewhere.. I 100% prefer pay at table, and would 100% prefer order at table as well, less chance they get my order wrong
So you trust them to cook your food, but you are worried they will take off with your card? Do you live in a first world country or a failed state?
When they work well, they're really good, but when they work badly, they're _really_ bad. The other week, I went for dinner at a place that had a online ordering system. My experience was as follows... Arrive at the table, scan the QR code No phone signal in the restaurant, so I need to connect to the wifi. Connect to the wifi, get a captive portal Need to put my phone number in to connect to the wifi; there is no si…
> Connect to the wifi, get a captive portal > Need to put my phone number in to connect to the wifi; there is no signal, so I need to go outside, to receieve the confirmation code. Somewhere around these steps is where I would leave. It’s the equivalent of sitting at a table for 15 minutes waiting for the waiter to give my group menus[1] - they don’t want me as their guest. [1] It happened, both the waiting and the l…
It's really interesting to see how a crowd of tech workers who generally are trying to pave the way are so quick to attack and be negative. Like all things in life, when its implemented well it works and when it does not it is terrible. I still think there is room for this to be the future though. I say this as a westerner but perhaps the west is not ready for it yet but I really enjoyed the experience of using QR co…
I don’t hate it, but I don’t love it. It was like a custom web-DoorDash for one table with only one restaurant option. Probably someone could run with that and scale it up to a food court without much difficulty and a willing mall partner. Efficient, but if I gave a damn about the economics I would cook at home and this definitely removes some of the hospitality of the hospitality business.
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My big issue, which should be easily correctable, is that every menu QR code I've scanned results in a PDF that I have to download. Nobody wants PDFs. On desktop sites, it's common to add a (PDF Warning) to links that lead to PDFs. And on a phone, PDFs are even worse. They're almost always sized for the desktop, which means you have to pinch and scroll to see anything, and I don't download stuff from Firefox often en…
Which mobile browser downloads PDFs instead of just rendering them?
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For sure, I guess for me there is a time and place. Sometimes I am eating because I am hungry and sometimes I eat for the experience. For the former I like the idea of using a QR code. I never had troubles in China talking about the food when I used a QR code. I don't have romantic ideas about it though, I still was able to interact with the owners or wait stuff just as easily. Reminded me of the use of vending machi…
I see any system that requires people to have and use a smart phone to be negative for inclusivity and accessibility. Use this technology for progessive enhancement, not as a replacement.
It certainly could be made super slick (embedding the table number, for example, in each QR code).
But with all that, it'd cost money. So pretty much the only places you'll see do this well are big chains which tend to have crappy food.
It's really interesting to see how a crowd of tech workers who generally are trying to pave the way are so quick to attack and be negative. Like all things in life, when its implemented well it works and when it does not it is terrible. I still think there is room for this to be the future though. I say this as a westerner but perhaps the west is not ready for it yet but I really enjoyed the experience of using QR co…
Main downside: I don't always take my phone with me. I don't hate QR code, but adding a "backup" menu that is accessible without phones is a must I believe.
I can see at some point I'll try to open a menu but won't be successful
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I see any system that requires people to have and use a smart phone to be negative for inclusivity and accessibility. Use this technology for progessive enhancement, not as a replacement.
Yeah, I could see something like an open restaurant where you come in, scan the QR code, place the order, and get/pay for your food all without really interacting with someone. That'd be great, but I'd want a "push for server" button on every table for people without smart phones or people that don't know how to interact with QR codes. It certainly could be made super slick (embedding the table number, for example, i…
Your belief that it's good to cut out a human interaction is one you should reconsider.
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This is very true. I wonder how often restaurants change their menus. I live on the coast of Poland and 5 years later of living here, I can probably tell you what the menu is for the 5 'hot' locations to go to because it literally hasn't changed.
Then you might wonder whether the restaurant can't change their menus often because paper menu is hard to change!
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I fully agree with the addition that personal interaction can make waiting for 15 minutes acceptable if a reasonable explanation is given. I can accept that something has gone wrong if somebody feels responsible and apologizes for the mishap. It might even develop into an occasion for a welcome chat with restaurant staff. For instance, I recently visited a newly opened restaurant at its 2nd day where we had to wait f…
> I fully agree with the addition that personal interaction can make waiting for 15 minutes acceptable if a reasonable explanation is given. Absolutely. In this case however, there were multiple waiters refusing eye contact while passing right by our table and there were also other tables right by ours that got there after us and was being taken care of. It was as if we weren’t there.
I would just leave to be honest