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Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

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Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#601
post #566

Earlier quoted context omitted.

My favorite Peanuts comic was always the one where Linus is standing at an intersection next to a 'Push Button To Cross Street' sign. He is sucking his thumb and clutching his blanket despondently. In the last panel, Charlie Brown tells him, "You have to move your feet, too."

Was it Snoopy waiting instead of Linus? https://featureassets.gocomics.com/assets/5ee4a050f894013014...

D'oh! Thanks, it's been a while.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#602
post #337

Earlier quoted context omitted.

"I guess the problem with Backblaze's business model with respect to Backblaze Personal is that it is "unlimited"." The new and very interesting problem with their business model is that drive prices have doubled - and in some cases, more than doubled - in the last 12 months. Backblaze has a lot of debt and at some point the numbers don't make sense anymore.

Is it that bad? When I look at the prices of new drives on amazon I mostly see increases just under 50%. I think used went up more but that's not affecting backblaze as much.

It's pretty bad. The enterprise drives I bought a year ago for under $300 are now either out of stock, or priced above $600 with limited stock.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#603
I use local repos, no GitHub, no remote. My .git directories are my backup. Backblaze was the safety net. Past tense.

The data I'd lose isn't recoverable from anywhere else. That's the entire point of an offline backup provider. If I wanted selective cloud sync I'd use a selective cloud sync product.

What makes this worse than a bad decision is that it was a silent one. No banner, no email, no opt-out prompt, just a release note buried so deep that the only way most people will find out is when they go to restore something that isn't there. That's not an oversight, that's a choice. I've been a paying customer for years. The product I bought backed up everything. That product no longer exists and I wasn't told.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#605
post #497

Earlier quoted context omitted.

> I have no clue why people still use it This is an instance of someone familiar with complex file access patterns not understanding the normal use case for these services. The people using these bidirectional sync services want last writer wins behavior. The mild and moderately technical people I work with all get it and work with it. They know how to use the UI to look for old versions if someone accidentally overw…

This would be half OK if it worked, but you can't trust it to. OneDrive, for instance, has an open bug for years now where it will randomly revert some of your files to a revision from several months earlier. You can detect and recover this from the history, but only if you know that it happened and where, which you usually won't because it happens silently. I only noticed because it happened to an append-only text f…

A specific implementation (OneDrive) doing something dumb doesn't invalidate the entire paradigm though. Things work just fine elsewhere (Dropbox, Google Drive, Nextcloud, and Seafile are all solutions I've had good experiences with).

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#606

AFAICT Backblaze does back up .git directories. I have many repos backed up. The .git directory is hidden by default in the web UI (along with all other hidden files), but there is an option to show them. You should try downloading one of your backed up git repos to see if it actually does contain the full history, I just checked several and everything looks good.

I commented on this topic elsewhere on this page. This is an email from 2021. Maybe they changed policy but here: > Bob (Backblaze Help) > Aug 5, 2021, 11:33 PDT > Hello there, > Thank you for taking the time to write in, > Unfortunately .git directories are excluded by Backblaze by default. File > changes within .git directories occur far too often and over so many files > that the Backblaze software simply would no…

This is idiotic. All they have to do is schedule them and then introduce enough hysteresis to not constantly churn on their end. Even if they backed up at most once a day this would be better than this idiocy.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#607
post #578

Earlier quoted context omitted.

You fail to understand the problem, I suspect. Just because files are in bespoke folders, does NOT mean they are being backed up. Example: I'm 1,016% over my OneDrive limit because I canceled my Microsoft 365 account due to their price hike to cover for AI costs. My laptop still pushes files there upon save thanks to Microsoft defaults (my desktop was moved to CachyOS long ago). If I had been using Backblaze for back…

I thought you said Dropbox overwrote a file, meaning that file was also being synced by Dropbox, and that Dropbox sync was working. So likely the older file version would also have been synced by Dropbox, which it then overwrote. Dropbox itself keeps old versions of files for 30 days. I think you're saying in this situation Dropbox wasn't syncing though? My comment was pretty orthogonal to all the Backblaze stuff, wh…

I think they’re saying that Dropbox didn’t have the original (old) copy of the file retained, even though the change was just 2 days ago, because the old version was ‘more than 30 days ago’. Which is bonkers.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#608
Backblaze is such a weird case. On one hand, it became the most trusted personal backup provider on reddit and HN, on another - their software is absolute junk, and as some comments in this thread are highlighting - even their restore can't be trusted.

I've never needed to restore anything, so can't say anything about this, but once, one of my devices deleted a file in Syncthing, and I went into Backblaze to see if they have any logs of deletions/file modifications (had it disabled in syncthing).

I don't remember the exact details, but I remember clearly that I felt like the entire thing was done by a junior engineer straight out of college. Trying to understand the names of some variables used there, I stumbled upon a reddit thread where the person who worked on the client was trying to explain why things were done the way they were - and I felt like it was me in my first 3 months of software engineering.

How did Backblaze gain this trust in the first place? Is it because nobody is offering "unlimited" storage at the same price point?

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#609

Weirdly, reading this had the net impact of me signing up to Backblaze. I had no idea that it was such a good bargain. I used to be a Crashplan user back in the day, and I always thought Backblaze had tiered limits. I've been using Duplicati to sync a lot of data to S3's cheapest tape-based long term storage tier. It's a serious pain in the ass because it takes hours to queue up and retrieve a file. It's a heavy enou…

It's a good deal until they silently stop backing up some of your files.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#610

Earlier quoted context omitted.

I'm not saying Backblaze should adapt to git; the issue isn't application related (besides git being badly configured by default; there's a solution with git gc, it's just that git gc basically never runs). It's that to back up a folder on a filesystem, you need to traverse that folder and check every file in that folder to see if it's changed. Most filesystem tools usually assume a fairly low file count for these op…

7za (the compression app) does blazingly fast iteration over any kind of folder. This doesn't require special code for git. Backblaze's backup app could do the same but rather than fix their code they excluded .git folders. When I backup my computer the .git folders are among the most important things on there. Most of my personal projects aren't pushed to github or anywhere else. Fortunately I don't use Backblaze. I…

Same - on one of my computers (Linux, btw) the only directories in the list of directories to back up are .git directories. That's what I'm concerned with, so that's what I back up. And it works just fine, with my provider.
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