Earlier quoted context omitted.
60TB with each request for 1Mb say would be 60000000 visitors. So guess this is possible but hell of unlikely.
"static site" doesn't necessarily mean "small". It would be easy to go way over 1Mb with a couple of pictures.
Netlify just sent me a $104k bill for a simple static site
601–610 of 836 posts
Re: Netlify just sent me a $104k bill for a simple static site
#602Earlier quoted context omitted.
Any cloud platform should have a spend-stop amount built in. i.e. if I know I average $10 a day, I should be able to put in a "If it hits $50, email me and take it offline". Of course the opposite problem is then people setting that limit too low but since the user defines the limit that's on them not you. This is one of the reasons I still in 2024 rent physical boxes and run the modern stuff on top of them directly,…
We did this at DigitalOcean for similar reasons, wasn't a feature that was commonly used. Additionally, when you set that limit people then get upset because usually when they go over it for a good reason, like going viral, they aren't anticipating it, and just when their traffic is most valuable the site is down. What Netlify is doing here is really the best approach for both parties. And typically speaking a $104k…
That has not been my experience. I've had to do a few chargebacks for services not rendered, and I've never won. I will submit my evidence, then the vendor will submit 100 pages of random emails, and then I will have my claim denied. Then I will appeal, will point out that they sent 100 random pages of email, and then they will reply with the same 100 pages of emails and I'll get denied again.
It seems that the vendors have found the hack for chargebacks -- just inundate the credit card company with so much data that they assume the vendor must be right.
It makes sense -- the vendors pay the credit card companies a lot more than I do. They'd rather keep them happy than me.
Re: Netlify just sent me a $104k bill for a simple static site
#603Earlier quoted context omitted.
Same. I'm looking at alternatives to get off netlify ASAP.
Any cheap VPS and nginx should work for 99% of their customer base I guess. If you want easy deploy for static or dynamic just use git hooks.
If your web site makes you money in proportion to the amount of views or bandwidth you use, by all means, go with a provider that increases your costs when your traffic rises. But if your web site does not make you money, why not host it somewhere for a flat rate?
Re: Netlify just sent me a $104k bill for a simple static site
#604Earlier quoted context omitted.
Frankly the only reason I can even come up with that Netlify wouldn't have such controls in place is exactly if they do _not_ simply forgive these sorts of jumps in costs (as the CEO here seems to be claiming). I'm pretty sure if they'd be left holding the bag, they'd manage to find some way to cut off these kinds of jumps in usage.
Maybe it’s a tax dodge! “Forgive” 100k of “overages” which cost Netlify next to nothing, then report it as a write off on taxes.
Re: Netlify just sent me a $104k bill for a simple static site
#605Earlier quoted context omitted.
Cloudflare. You will get a call if on a free or pro ($25/month) plan [1] if your bandwidth usage is so high it would warrant increasing your plan. Worst case, they turn you off. Preferred over denial of money attack based on your use case. Set and forget after pointing at your origin (time is money). You'll get a call on any of their plans if your bandwidth usage exceeds certain thresholds, I am assuming your median…
You typically can't replace Netlify with Cloudflare. You need something like Github actions with some storage, S3 or something and then one can put Cloudflare in front of it all for caching, DDOS protection and so on.
- Cloudflare Pages: https://pages.cloudflare.com/
- Cloudflare R2: https://developers.cloudflare.com/r2/
Re: Netlify just sent me a $104k bill for a simple static site
#606Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
Truly shameful.
Re: Netlify just sent me a $104k bill for a simple static site
#607Earlier quoted context omitted.
No, not really. Not really what attorneys do. There might be collections agencies interested in recovering the debt, but if it's some rando guy who doesn't have the money, even that is open to debate. I mean I'm not familiar with every debt collection scenario under the sun but Internet randos seem to think this is a real thing where like a cloud/hosting company sends an army of lawyers to repo some guy's house and r…
> I'd hate to be stuck with that $5K bill, I dunno, that does feel closer to the mark of something that maybe you should be on the hook for if you're responsible for 200 TB of bandwidth overage over 4 days? The responsibility part is the tricky part of the equation. If someone hits your site with a DDoS attack, are you responsible? There's literally nothing[0] you can do as a customer of a cloud provider here because…
Re: Netlify just sent me a $104k bill for a simple static site
#608Re: Netlify just sent me a $104k bill for a simple static site
#609Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
I interpret this as "we always charge for traffic served, but we attempt to block illegitimate traffic" which means of course that the worse their traffic discriminator performs, the more money they make!
Re: Netlify just sent me a $104k bill for a simple static site
#610Earlier quoted context omitted.
ex employee here, left 4 years ago. was policy back then too.
but instead forgiving any bills from legitimate mistakes after the fact What are these legitimate mistakes?