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A foreign seller has hijacked my Amazon Klein bottle listing

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Re: A foreign seller has hijacked my Amazon Klein bottle listing

#601

Post by hef19898 »

AnssiH wrote: post #499
beerandt wrote: post #88

Earlier quoted context omitted.

I always assumed they tracked co-mingled sourcing internally, but don't have a reason to make it public. At least that way they could trace the people who were seriously poisoning the co-mingled well, in circumstances where they wanted to.

They explicitly say on their seller help pages that comingled inventory can be tracked to the original source. https://sellercentral.amazon.co.uk/gp/help/external/G2001414... > Note: Amazon ensures that the initial source of the commingled units can be traced throughout the fulfilment process. The linked FAQ goes into slightly more detail.

Once co-mingling happened, they have no way of tracing one item back to one particular seller, unless the products have serial numbers. And Amazon is tracking those from Goods Receipt to shipping, which they are not. So if another seller is sending in counterfeits, with the same bar code, the whole co-mingled inventory is poisoned. And Amazon has no way of identifying the source of the counterfeits if those are not caught during goods receipt. No matter what they claim they can do.

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#603

Post by danparsonson »

hrdwdmrbl wrote: post #517
danparsonson wrote: post #353

Earlier quoted context omitted.

I would counter that by saying anyone ascribing that mindset automatically to all humans is cynical ;-)

Disagree. It’s possible to start with that assumption and then design systems with that in mind.

Agreed, but I guess we're talking about slightly different things (and perhaps I missed the point of the 'oxygen' remark) - I was saying, Amazon's system is designed that way because Amazon are greedy (that's the root cause), and that it's cynical to say that it's just because they're human (and therefore implicitly greedy). Vaguely worded statements on my part though, I should've been clearer.

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#604

Post by danparsonson »

reaperducer wrote: post #537
danparsonson wrote: post #258

Earlier quoted context omitted.

Plot twist: the root cause is greed

I posit that it's not greed. It's laziness. Why do a great job, when "good enough" is good enough for 90% of the people? That's how business works today.

You could be right, Occam's razor and all that, but I think 'good enough' is a carefully chosen strategy tuned to maximise a bottom line rather than an accident.

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#605

Post by danparsonson »

swalsh wrote: post #468
danparsonson wrote: post #258

Earlier quoted context omitted.

Plot twist: the root cause is greed

Allowing trusted sellers to be hijacked is not greedy behavior. Keeping 3rd sellers happy will result in less returns, happier resellers, and greater platform usage. The root cause here is organizational failure from disempowered employees. At one point Amazon had great customer service with empowered represenatives. That's not Amazon today.

> Allowing trusted sellers to be hijacked is not greedy behavior

It can be if that's the side effect of a system designed to make selling as frictionless (and therefore lucrative) as possible. Thence, greed could be the root cause, if not the proximate cause.

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#606

Post by matheusmoreira »

EricE wrote: post #449

A perfect example of why I buy less and less from sites that support 3rd party sellers. The problem is even once reliable sites like newegg.com are now playing these games. If I wanted the Ebay/alibaba experience I can get that! Why large retailer sites dilute their brand and frustrate customers in the fruitless chase of "being like Amazon" in catering to 3rd party sellers amazes and annoys me. At least most other si…

Same thing happened in my country. The online stores turned into a "marketplace" with third party sellers everywhere. I never bought from them again. Can't trust these people.

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#607

Post by kQq9oHeAz6wLLS »

CliffStoll wrote: post #475
belter wrote: post #402

Earlier quoted context omitted.

Thank you for the link. Amazing. And Cliff as himself ! I read the book but just could not stop watching the documentary. Next time I am in Hannover will have to take a photo in front of the flat. It got a repaint though... https://www.google.com/maps/@52.371627,9.7208921,3a,53.1y,13...

Ooh ... I visited there way back when. Down where that bike is parked there was a coin-operated cigarette machine. And they sold Benson & Hedges ciggies (which were the passwords that the hackers had chosen). Sends me way back, Belter.

Wanna really nerd out, here's the Grateful Dead show Cliff cut out of hacker chasing to go attend: https://archive.org/details/gd86-06-21.sbd.brame.15406.sbeok...

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#608

Post by letitbeirie »

jonahhorowitz wrote: post #492
fma wrote: post #461

Earlier quoted context omitted.

I buy a lot from Walmart now, to drive business away from Amazon (I would never have typed these words a few years ago...). First thing I do is click Retailer = Walmart.com.

I used to hate Best Buy because I had some poor return experiences back in the 90s, but now it's my first choice for online shopping because they only sell first-party items and they have control over their supply chain. This is particularly important for frequently-counterfeited products like SD cards.

Best Buy isn't immune from this either. I tried to buy a TV from them last year - after a few days I emailed them to ask where they were and they replied to "check my account for the tracking number." Three days and another email (this time unanswered) later, I received an email stating that my order had been cancelled because they were out of stock. The same item was still for sale on their website with no mention of any delivery delay.

I would call it an anomaly but the exact same thing happened when my sister tried to buy a Switch from them a few months prior.

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#609

Post by belter »

kQq9oHeAz6wLLS wrote: post #607
CliffStoll wrote: post #475

Earlier quoted context omitted.

Ooh ... I visited there way back when. Down where that bike is parked there was a coin-operated cigarette machine. And they sold Benson & Hedges ciggies (which were the passwords that the hackers had chosen). Sends me way back, Belter.

Wanna really nerd out, here's the Grateful Dead show Cliff cut out of hacker chasing to go attend: https://archive.org/details/gd86-06-21.sbd.brame.15406.sbeok...

"A bass guitar note took my attention from the hacker’s trail. The Grateful Dead were playing outdoors at the Berkeley Greek Theater, only a hundred yards downhill from the lab. The police couldn’t keep people from sitting in the field overlooking the concert, so I skipped over there, mingling with a thousand others in tie-dyed shirts. Burnt-out panhandlers, left over from the sixties, walked the crowd, begging tickets and selling posters, buttons, and grass. The drum solo in the second set echoed from Strawberry Canyon, adding a weird backbeat appreciated only by us cheapskates in the fields. Life was full: no hacker is worth missing a Dead concert for..."

"The Cuckoo's Egg" - Pag 35 (on my edition)

Re: A foreign seller has hijacked my Amazon Klein bottle listing

#610

Post by wgjordan »

throwawaycities wrote: post #568
pbhjpbhj wrote: post #545

Earlier quoted context omitted.

Indeed, "Klein bottle" is not descriptive of the origin, it's descriptive of the type of goods. Trademarks indicate origin and must do so distinctively to be registered. This post is my own view, not legal advice, and unrelated to my employment.

And “ACME” is very likely already registered in any desired class for the particular good. It also creates bigger questions about Amazon’s brand/trademark practices vis-a-vis forum selection where registration fees and criteria are minimal and rights are liberal. Assuming it was successfully filed, actually returning the marketplace/reviews to OP would actually be more troubling…in other words Amazon would be willing…

> Amazon began selling a competing product with a similar (not identical spelling but pronounced the same) name they successfully trademarked B

Trademarks are published for opposition for this reason, right? Client could have filed an opposition against the confusingly similar mark during the opposition period and it never would have ended up in that situation with trademark C. Monitoring trademarks posted to the Official Gazette is an extra burden but important if your brand is valuable.

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