The fact that Google/Youtube has zero support infrastructure should be evidence that they are a monopoly and engaging in monopolistic activity. If Google/Youtube were NOT a monopoly, they would have invested significant amount of money in customer support. However, there is zero. The only reason they get away with this is because they have a monopoly. They are saving hundreds of millions in support costs by not deliv…
They do have support infrastructure for their customers. Youtube content creators are not customers, they’re more akin to contractors (when paid) and volunteers (when not). In fact, google is the customer in this relationship, and they are within their rights to stop buying the product without having to explain why. It is on content creators to diversify their business. If a contractor has only a single customer beca…
In a sense, they are Google's products.