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Amazon’s Echo Chamber

dcurt.is

61–70 of 94 posts

Re: Amazon’s Echo Chamber

#61
post #28
post #25

Earlier quoted context omitted.

No one makes money selling media for consumption anymore. This is a common belief among people in tech. It is also disastrously false. Frozen has sold 1.2 billion dollars worth of tickets. The related IP alone, to say nothing of merchandising, will be sold for decades to come, and bring in additional billions. You know the DVD, a dead format that can be trivially pirated? Yeah, they sold 3.2 million copies of Frozen.…

"all profit is completely sucked out of the equation by the time you get to the consumption delivery system" Is this false though? For all the success of the itunes store I seem to remember it not actually making a lot of profit from content?

Not "all" profit is sucked out of the equation by the time a DVD or video gets to retail. But a lot of it is. It's not so much a retail margin issue per se. It's that lots of stakeholders have contractual claims against the top-line sales ("front end") and bottom-line profits ("back end") of any given entertainment property. Producers, talent, studios, production companies, DVD distributors, film financing companies, investment banks, licensors and licensees, etc. Depending upon their clout and their contribution, each may get a cut of either the front-end or back-end of the property. Some of them might double-dip, taking a cut of revenues, in addition to producer's fees.

All of these shares are negotiated and locked before a single DVD (or Blu-ray, or digital download, or what have you) goes on sale. As you might imagine, it's extremely hard to price an entertainment product profitably at retail, given how little flexibility the retailer has on its pricing to begin with. Sure, a retailer could set the price high -- but every other retailer is pricing low, so that won't work. It's a tough racket. Even still, these properties sell like hotcakes, so at least some money's being made. And entertainment sales are often correlated with sales of other big categories (electronics, toys, etc.), so retailers feel the need to keep the category around as a sort of proof point.

The death of the DVD is inevitable, but it's not as imminent as people would like to think. In the meantime, the life of the DVD is kind of a pain in the ass. :)

Re: Amazon’s Echo Chamber

#62
> They make a product, they market the product on Amazon.com, they sell the product to Amazon.com customers, they get a false sense of success,

Also called "success."

You can make a business selling cheap crap with powerful marketing. It's not noble, but it's probably the norm.

Amazon just hasn't realized yet that it needs to stop competing with Apple and Google and start competing with SkyMall, As Seen on TV, and the dollar stores.

(Half joking. But only half.)

Re: Amazon’s Echo Chamber

#63

This is why it makes sense. There are a LOT of people that use Amazon to buy things. A lot of people don't know the difference between phones. If Amazon has a giant splash screen saying it has a phone, naturally people will buy it just because they don't know any better (eg. 65 yr old Grandmas in Arkansas). Additionally, Amazon is a long term company and they know that if they want their foot in the phone game they n…

This - so long as Amazon understands this.

Amazon has to remember they're in the product sales business, and their hardware exists ONLY to facilitate sales where some customers otherwise have trouble figuring out how to get it. Kindle is great for people who don't have another ebook reader; make sure every platform imaginable has Kindle software available. Fire is great for people who aren't buying into any other tablet ecosystem; make sure good content consumption apps are available on all other tablets. Fire Phone should be a decent phone for those wanting a phone and otherwise uncommitted to other makers; make sure all other phones consume Amazon content easily. Fire TV should be a fine media player; get Amazon Video onto AppleTV and Roku ASAP. Amazon should view their own hardware as nothing more than gap filler where customers haven't committed to other options which should be pursued by Amazon with equal vigor.

For Amazon, exclusive hardware is dangerous. It should complement the competition, not compete where others are superior.

Re: Amazon’s Echo Chamber

#64
Although the author is a bit harsh, I tend to agree with him on the aspect that Amazon is largely creating second rate products and ultimately wasting a lot of shareholder money (their inventory write down on fire phone inventory was $170M).

The markets have been punishing them for their tactic of throwing it against a wall and seeing if it sticks. Ultimately, I think what allows a company like Apple to get ahead was the ability to say 'no', 'it isn't ready', 'do this better', 'redesign that', 'this sucks - can the project'. Bezos does not appear to run his company that way. It seems like he has a bunch of lieutenants building things, but nobody telling them 'NO!'

The author highlights one thing: Amazon is trying too hard to be everything to everyone, failing to excel in most ventures.

Don't get me wrong, I love their core business', use amazon prime, the web services have definitely been a game changer and the kindle makes my life on caltrain nice. But I'm certainly not going to invest in them until they start to show that they've learned to say 'no'.

Re: Amazon’s Echo Chamber

#65
post #28
post #25

Earlier quoted context omitted.

No one makes money selling media for consumption anymore. This is a common belief among people in tech. It is also disastrously false. Frozen has sold 1.2 billion dollars worth of tickets. The related IP alone, to say nothing of merchandising, will be sold for decades to come, and bring in additional billions. You know the DVD, a dead format that can be trivially pirated? Yeah, they sold 3.2 million copies of Frozen.…

"all profit is completely sucked out of the equation by the time you get to the consumption delivery system" Is this false though? For all the success of the itunes store I seem to remember it not actually making a lot of profit from content?

> [A Macquarie Capital researcher] expects that this year alone, Apple's iTunes, software and services business should generate about $30 billion on a gross revenue basis, which would be more than 83 percent of S&P 500 companies. [...] Schachter believes earnings before interest and taxes through iTunes, software and services will account for 21.8 percent of the company's profits this year.

http://appleinsider.com/articles/14/03/24/itunes-and-app-sal...

Re: Amazon’s Echo Chamber

#66
post #17

Earlier quoted context omitted.

The next two sentences are > That market is quickly and brutally dying. The media market is now so efficient that all profit is completely sucked out of the equation by the time you get to the consumption delivery system, to the point that it is barely possible to break even. I don't think he's claiming that copyright owners can't make money selling copyrighted material. It sounds like he's claiming that the delivery…

If that's actually what he means, it's a feature, not a bug.

Unless you're trying to be a delivery network.

Re: Amazon’s Echo Chamber

#67
post #48

Echo seems really smart to me - the reason Amazon is in hardware is because they are terrified of 'ok google, order me lighbulbs', or 'hey siri, i need a new pair of socks' becoming the way people shop for things online. Amazon made Echo for 'alexa, order me wheat thins', and all the question answering and music playing is just window dressing.

Does that really function? If I order socks audibly, I have no idea what I'm going to get. It's a lot more efficient to look through a page of images than to describe all the intricacies of my sock preferences via text to speech.

The idea is that the app would have some pre configured items that you've previously ordered - i.e. it already knows the brand, size, supplier, delivery method, etc. Its just providing a shortcut to place the order itself. I see this useful in regularly occuring basket items like food/groceries.

Re: Amazon’s Echo Chamber

#68

Echo seems really smart to me - the reason Amazon is in hardware is because they are terrified of 'ok google, order me lighbulbs', or 'hey siri, i need a new pair of socks' becoming the way people shop for things online. Amazon made Echo for 'alexa, order me wheat thins', and all the question answering and music playing is just window dressing.

How are they solving the problem of people in the same room with different accents... that sounds like a really hard one to figure out. Google Voice needs some training for example just to be able to recognise the initial "Ok, Google".

Re: Amazon’s Echo Chamber

#69
post #25
post #7

Scathing and harsh, but probably pretty accurate. > No one makes money selling media for consumption anymore. That market is quickly and brutally dying. The media market is now so efficient that all profit is completely sucked out of the equation by the time you get to the consumption delivery system, to the point that it is barely possible to break even. This part resonated with me a lot. The media market was always…

No one makes money selling media for consumption anymore. This is a common belief among people in tech. It is also disastrously false. Frozen has sold 1.2 billion dollars worth of tickets. The related IP alone, to say nothing of merchandising, will be sold for decades to come, and bring in additional billions. You know the DVD, a dead format that can be trivially pirated? Yeah, they sold 3.2 million copies of Frozen.…

I had to read this part of the article twice because I thought I couldn't be reading that right. I finally understand what he means but if taking what written at face value then he is horribly wrong.

Re: Amazon’s Echo Chamber

#70
post #43

Earlier quoted context omitted.

Amazon is also at least nominally getting into entertainment production, though so far they're doing a pretty clumsy job of it.

Amazon does a clumsy job at a lot of things. It's incredible. Their shipping and logistics? Top notch. Their server operations, including AWS? Very good. Their website UI? Pants. Utterly pants. Using the Prime Instant website to watch video and using Netflix to watch video is like the difference between night and day. Netflix is well-organized, provides helpful recommendations, and has meaningful categories. Amazon,…

Is pants good? Or bad? Or... what?
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