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Facebook emotion manipulation study: an explanation

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Re: Facebook emotion manipulation study: an explanation

#61
post #53

Does someone remember the name of the NSA program concerning psychological manipulation on social networks ?

GCHQ, NSA ‘infiltrate’ social media to spread disinformation, with slide concerning psychology aspect of social network, including facebook :

http://inserbia.info/today/2014/04/gchq-nsa-infiltrate-socia...

The Intercept article concerning JTRIG actions on social networks :

https://firstlook.org/theintercept/2014/02/24/jtrig-manipula...

This study would fit pretty well in documenting possible manipulations.

Re: Facebook emotion manipulation study: an explanation

#62
post #49
post #27

Wow, what an amazingly tone-deaf post. It demeans Facebook users who were offended at the company's actions into simpletons who did not really understand what the study was really about. Sample this: > Nobody's posts were "hidden," they just didn't show up on some loads of Feed. How is hiding any different from not showing up? > And at the end of the day, the actual impact on people in the experiment was the minimal…

I am really trying to understand both sides of this. Focusing on the actual research, what about it do you think requires informed consent? Do you understand how widespread this kind of research is? Literally everyone does this. The act of publishing can't be the ethical breach -- just focus on the research, what do you think they did wrong there?

Perhaps it could be summed up as "Attempting to negatively influence a visitor's mental state without their knowledge or consent IS NOT COOL."

Re: Facebook emotion manipulation study: an explanation

#63
post #28

Earlier quoted context omitted.

They only make the site better for you if you're on the "winning" side. If A/B tests made the site better for everyone being tested, they'd not be very useful. Unless you mean "they should make your website better for me [after the test is done]", in which case they have the same goal as Facebook's study.

That's what I said: A/B tests improve the site "in aggregate." The goal of this study was not to improve the site, though: it was to test a hypothesis about social psychology.

I sincerely hope you're not making the case that testing a hypothesis for a scientific paper is not a valid reason to perform such an experiment, but improving a website is.

Re: Facebook emotion manipulation study: an explanation

#64
post #49

Earlier quoted context omitted.

I am really trying to understand both sides of this. Focusing on the actual research, what about it do you think requires informed consent? Do you understand how widespread this kind of research is? Literally everyone does this. The act of publishing can't be the ethical breach -- just focus on the research, what do you think they did wrong there?

Perhaps it could be summed up as "Attempting to negatively influence a visitor's mental state without their knowledge or consent IS NOT COOL."

So much advertising could be said to negatively influence a person's mental state. These are not simple questions with simple answers.

Re: Facebook emotion manipulation study: an explanation

#65
post #49

Earlier quoted context omitted.

I am really trying to understand both sides of this. Focusing on the actual research, what about it do you think requires informed consent? Do you understand how widespread this kind of research is? Literally everyone does this. The act of publishing can't be the ethical breach -- just focus on the research, what do you think they did wrong there?

Perhaps it could be summed up as "Attempting to negatively influence a visitor's mental state without their knowledge or consent IS NOT COOL."

Would it be OK to just try to positively influence a visitor's mental state? What about negatively influencing your opinion about something? What about making you feel scared a particular event might happen to you? What about making you feel like you need a pick-me-up?

...What about enticing the maximum number of people to click on your buttons for the maximum amount of time, with no purpose but capturing their eyeballs?

Re: Facebook emotion manipulation study: an explanation

#66
post #49
post #27

Wow, what an amazingly tone-deaf post. It demeans Facebook users who were offended at the company's actions into simpletons who did not really understand what the study was really about. Sample this: > Nobody's posts were "hidden," they just didn't show up on some loads of Feed. How is hiding any different from not showing up? > And at the end of the day, the actual impact on people in the experiment was the minimal…

I am really trying to understand both sides of this. Focusing on the actual research, what about it do you think requires informed consent? Do you understand how widespread this kind of research is? Literally everyone does this. The act of publishing can't be the ethical breach -- just focus on the research, what do you think they did wrong there?

> Do you understand how widespread this kind of research is? Literally everyone does this.

One of the main objections I'm seeing from people (in my bubble) isn't that Facebook did this, but that Cornell, UCSF, and PNAS participated in this. Facebook can do this, and while it's unethical it's not illegal. Same goes for manipulative people in your everyday life (let me not tell you about the horrific human being of a girlfriend I once had). The point is that science and the people who purport to carry it out should be held to higher and rigorous ethical standards. If those standards are not met, those people should be excluded from science and their findings ignored. They should not be awarded serious consideration in a journal such as PNAS. That is what is happening here as far as I can see, and while a bit dramatic fashion I think it is correct.

Also, if I may toss my personal interpretation of the research into this... ethics aside, the study is extremely weak, and I honestly don't see how it can be published in such a "good" journal. The effect size was < 0.0001. They hand-wavingly try to explain that this is still significant given the sample size. I'm personally not convinced, at all. Sounds like they needed a positive conclusion out of the study and so they came up with a reason for one. If this landed on my desk for review I would have reject on that alone.

Re: Facebook emotion manipulation study: an explanation

#67
post #65

Earlier quoted context omitted.

Perhaps it could be summed up as "Attempting to negatively influence a visitor's mental state without their knowledge or consent IS NOT COOL."

Would it be OK to just try to positively influence a visitor's mental state? What about negatively influencing your opinion about something? What about making you feel scared a particular event might happen to you? What about making you feel like you need a pick-me-up? ...What about enticing the maximum number of people to click on your buttons for the maximum amount of time, with no purpose but capturing their eyeba…

Most of those are quite different things, and obviously so if you think about them.

"Do customers prefer the green button or the blue button" is harmless. Psychological testing is NOT harmless and NOT something that anyone with a website can or should do. That is medical research - and as such is strictly controlled precisely because of the real risks and genuine human cost that it can have if conducted inexpertly.

Re: Facebook emotion manipulation study: an explanation

#68
post #33
post #9

Earlier quoted context omitted.

Is it an ethical breach if I don't get informed consent from users when I do A/B testing on my website? Or is it only unethical if I publish the results afterwards? Or is it only if I'm actually trying to affect the user's mood specifically?

If your A/B testing is intentionally inducing a negative mental state in your users without letting them know up front, I'd say that's probably an ethical breach. In general, A/B testing is studying the website. You're not testing us, you're testing the best ways to convince us to do stuff. On top of that, when users visit your website (which is presumably pitching something to them), they know they're being pitched.…

A/B tests look for user response to stimulus or change. This study certainly did nothing more. The ethics of a deliberate action can certainly turn on its purpose, but I strongly doubt this is such a case.

Re: Facebook emotion manipulation study: an explanation

#69

Earlier quoted context omitted.

Perhaps it could be summed up as "Attempting to negatively influence a visitor's mental state without their knowledge or consent IS NOT COOL."

So much advertising could be said to negatively influence a person's mental state. These are not simple questions with simple answers.

Wholly different thing.

Let's draw an analogy here. Let's say that Google decided to conduct an experiment on its Glass users, and that for a period of a week, Google decided to see if it could alter the mental state of its customers by using Glass to delete or diminish positive social interactions. Let's assume this research was conducted without any kind of consent or knowledge of the customers being experimented on. What's your immediate reaction to that? Still cool? Still harmless and just like advertising and A/B testing? Or, creepy and dangerous?

Like it or not, Facebook does have a special responsibility here. It is, quite literally, the lens through which people see their world.

Re: Facebook emotion manipulation study: an explanation

#70
post #65

Earlier quoted context omitted.

Would it be OK to just try to positively influence a visitor's mental state? What about negatively influencing your opinion about something? What about making you feel scared a particular event might happen to you? What about making you feel like you need a pick-me-up? ...What about enticing the maximum number of people to click on your buttons for the maximum amount of time, with no purpose but capturing their eyeba…

Most of those are quite different things, and obviously so if you think about them. "Do customers prefer the green button or the blue button" is harmless. Psychological testing is NOT harmless and NOT something that anyone with a website can or should do. That is medical research - and as such is strictly controlled precisely because of the real risks and genuine human cost that it can have if conducted inexpertly.

> "Do customers prefer the green button or the blue button" is harmless.

That is a psychological test.

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