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HipChat is now free for unlimited users

blog.hipchat.com

61–70 of 207 posts

Re: HipChat is now free for unlimited users

#61
post #21

My biggest issue with HipChat is the inability to run multiple organizations on the same client. The video and audio "premium" features are really a terrible idea as there's Skype, Google Hangouts, UberConference, and similar for that and they are free and core businesses and Atlassian cannot and should not attempt to compete with those!

My company uses HipChat, and my group has been liking the video & audio features. My company also uses gmail & the google suite and traditionally it's always been a pain when trying to do a hangout chat w/ someone who hasn't done it before. Need to download some plugin, install something, blah blah. Not to mention that there are about 58.3 different ways of initiating a video chat w/ someone via google.

Since they've added the video chatting, we've been loving it. There's a single button to click, it Just Works, etc.

Re: HipChat is now free for unlimited users

#63
post #60

Earlier quoted context omitted.

Have you tried http://Kato.im ? They're the only product which supports multiple organizations in the same client -- and it's done in a really powerful way that doesn't force you to switch between orgs. You could have one or four open and still communicate effectively.

There's isn't much info about it - not even a single screenshot.

http://www.appvita.com/2014/04/29/kato-leverage-group-commun...

http://blog.kato.im/

I guess the website is still getting redesigned ;)

Re: HipChat is now free for unlimited users

#64
post #4

Is HipChat really a good thing? Constant distractions all day means I get nothing done, so I'm pretty much against any kind of constant stream of communication when you're trying to think. Call me crazy. On to the service itself: I can't join in on my client's conversation without creating a whole new account with a different email address. Annoying and incredibly short-sighted. I know that the people over at HipChat…

I totally agree with new account with new account with a different email address problem. Apart from that one big issue I've is privacy. As such admins can't see private messages, however since you will be registered to HipChat with your organizational email the admins can just reset your email password followed by Hipchat and eventually see all your private messages. I've seen this happen.

Re: HipChat is now free for unlimited users

#65
It feels like they are pulling a amazon, ala diapers.com fiasco. *

Only issue is, they are doing it to their core business vs amazon who was doing it with just one segment and could afford to cannibalize profits in that sector

http://www.slate.com/blogs/future_tense/2013/10/10/amazon_bo...

Re: HipChat is now free for unlimited users

#66
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

Would you mind linking to the competing service you mention, or perhaps a review of it? I've been advocating for Hipchat but haven't seen Slack yet.

Here's a small review of how we use Slack at our company: http://hoistapps.com/blog/tools-we-love-slack/

tl;dr: it's awesome

Re: HipChat is now free for unlimited users

#67

Do you guys worry about confidentiality with these services?

That's pretty much what happened with us. We ended up rolling our own thing and deploying it on our VPN with LDAP authentication: https://github.com/sdelements/lets-chat

It's been working pretty nicely.

Re: HipChat is now free for unlimited users

#69
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

We were looking for something better than campfire and tested slack and flowdock. Settled with flowdock, which in my opinion is much better, but is less hyped.
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