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Why I’ll be Pirating Adobe’s Products From Now On

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Re: Why I’ll be Pirating Adobe’s Products From Now On

#62

I just don't get such people, how can someone be so persistently annoying instead of just downloading the damn software somewhere else? Or maybe connecting an external DVD drive/using Apple Software to connect to some DVD drive over network. Instead this guy wastes his time calling hotlines and writing a pointless blog post - I guess that's what it means to be more productive on a Mac. (Of course, there are people th…

The starting point is where you say to yourself to do it "the right way". It turns out that you had a blind spot and your solution was far from being right or optimal. Time for a reality check. In this case "pirating" was a viable solution but the quest for a binary changed into one about "rightfulness". Reality check: "what are you trying to achieve?".

Of course I agree that it would be better for customers to have the binary available on Adobes servers.

What is annoying to me is that this is so obvious and trivial to everybody here on HN, yet this developer feels it is important to declare to the world that he is going to pirate Adobe software from now on because of his "shocking" experience with Adobes customer support.

In the end it might even be that the software was always available on Adobes website, but some frontend developer made a mistake, or that the support guy didn't know better and gave him bad advise.

And then there's this line:

> I was greeted by Adobe’s “International” support team, based out of India where they can pay pennies on the dollar for you to get support in broken english. It’s almost as good as real english… almost.

My blood starts to boil when I read something like that, even though I agree that it can be hard to communicate with someone that doesn't speak your language well.

Re: Why I’ll be Pirating Adobe’s Products From Now On

#63
post #27

Installing old-school, shrinkwrapped box software onto computers that lack disk drives is a real pain point for a lot of people. I made a little video[1] explaining how to install MS Office Mac 2011 onto a MacBook Air -- for my own use, in case I ever needed to do it again -- and it's received over 36,000 views. LOTS of people have trouble with this. The Microsofts and Adobes in the industry don't appear to realize t…

CS5 is not "old-shool, shrinkwrapped box software" though, it was available as a download on Adobe's site back then[0], and IIRC you could get it slightly cheaper by not getting the physical box.

[0] back then… ha ha… 3 years ago.

Re: Why I’ll be Pirating Adobe’s Products From Now On

#64

I just don't get such people, how can someone be so persistently annoying instead of just downloading the damn software somewhere else? Or maybe connecting an external DVD drive/using Apple Software to connect to some DVD drive over network. Instead this guy wastes his time calling hotlines and writing a pointless blog post - I guess that's what it means to be more productive on a Mac. (Of course, there are people th…

The starting point is where you say to yourself to do it "the right way". It turns out that you had a blind spot and your solution was far from being right or optimal. Time for a reality check. In this case "pirating" was a viable solution but the quest for a binary changed into one about "rightfulness". Reality check: "what are you trying to achieve?".

Pirating is always an option. But why did you pay for it if it's the only answer?

Re: Why I’ll be Pirating Adobe’s Products From Now On

#65

A guy from Adobe replied in the comments. Apparently Adobe is a bit uncomfortable with the advice that their support rep gave about downloading a pirated copy of the software: Hi, your blog post was brought to my attention. After reading this post, I want to apologize for the way that your issue was handled. Our tech support agent provided you incorrect information as far “that its OK to download pirated software”. T…

This is not company policy, this is common sense and common usage.

Re: Why I’ll be Pirating Adobe’s Products From Now On

#66
post #48

About a decade ago I bought some OCR software. I used it for a few years, then flattened my OS and had to reinstall it. No dice. It was not supported any more; I even had the license, but the company's activation servers no longer worked. I could pay $400 or so to buy a new version or do without. I did without. I refuse to buy that company's products.

Is this OCR software called microsoft windows ?

Re: Why I’ll be Pirating Adobe’s Products From Now On

#67
post #9

> Me: So you’re telling me I should download an illegal copy of your software, and use my legal serial with it? > Support: Yes Sir, that will work. Seems to me if they tell you you can do something with their product, you aren't pirating. You're following their instructions, though I'm no lawyer.

The way this brief interaction is constructed would lead one to surmise that the SOFTWARE is not what is protected/IP/sold to you... it is the LICENSE key. Thus, downloading software should never be an offence. He paid for the serial, not the software..

Or more precisely, he paid for the license. He can use the serial in multiple computers, but that'd be illegal too.

Re: Why I’ll be Pirating Adobe’s Products From Now On

#68
post #32

Earlier quoted context omitted.

Replace "can accomplish the necessary task(s)" with "are functionally equivalent" and maybe you have a point. But the pirate copy is missing automatic updates and access to the web services (which Adobe has cleverly started moving into to add value where pirate copies cannot).

> Replace "can accomplish the necessary task(s)" with "are functionally equivalent" and maybe you have a point. Now you're just being pedantic :)

Not really, lots of things can accomplish the same tasks and are functionally different. A car will get you from one location to another (necessary task), but so will a boat or a plane.

Re: Why I’ll be Pirating Adobe’s Products From Now On

#69
post #52

Earlier quoted context omitted.

My IT budget for the year is about $500. Doesn't fit.

But for what i remember, neither illustrator or photoshop cs5 alone did fit in that. EDIT: http://www.adobe.com/products/catalog/cs6._sl_id-contentfilt... http://www.pcmag.com/article2/0,2817,2362428,00.asp

but you could buy software once and use it for several years, skipping a few versions before upgrade. There are lots of users that don't need latest bells and whistles.

Re: Why I’ll be Pirating Adobe’s Products From Now On

#70

Earlier quoted context omitted.

The starting point is where you say to yourself to do it "the right way". It turns out that you had a blind spot and your solution was far from being right or optimal. Time for a reality check. In this case "pirating" was a viable solution but the quest for a binary changed into one about "rightfulness". Reality check: "what are you trying to achieve?".

The "right way" to reinstall DVD/CD based software to your Mac without a drive is to buy a SuperDrive or use the remote DVD/CD option that OSX provides.

The remote DVD/CD option is a great idea, but it sadly doesn't support Linux, last time I looked. I'm got a mac laptop and linux desktop, so I'm SOL as far as the remote CD thing goes. :-(
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