Live data from Hacker News

How We Bootstrapped a $20K Website into a $4M/year Business

myclean.com

61–70 of 171 posts

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#61

And this is probably why I will never be rich. The idea of hiring somebody to clean your house(or watch your kids, or do the grocery shopping) is completely foreign to me.

You're not alone - I'd clean my house before the cleaners turned up so they'd not judge me for my mess too!

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#62

This is a classic case of removing purchase friction. There is a market that wants to hire cleaners. There are cleaners who want to be hired. The traditional way of hiring a cleaner or finding a cleaning job requires a lot of effort on both parties. myclean.com goes ahead and reduces that friction with a website. They allow both parties to meet without issue. No wonder they are doing well. Now, can you do this too? Y…

Your comment confused me a bit. Do they actually hire full-time cleaners, or do they just act as a middleman where cleaners, acting as independent contractors, can find cleaning jobs?

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#63

This is a classic case of removing purchase friction. There is a market that wants to hire cleaners. There are cleaners who want to be hired. The traditional way of hiring a cleaner or finding a cleaning job requires a lot of effort on both parties. myclean.com goes ahead and reduces that friction with a website. They allow both parties to meet without issue. No wonder they are doing well. Now, can you do this too? Y…

Thanks for sharing what worked and what didn't, especially the part about bringing on in-house cleaners.

My friend's cleaners are all word of mouth immigrants who likely aren't insured or bonded, but your service solves a problem.

Way to hustle and use tech in a non-glamorous industry to solve a make people's lives easier!

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#64
post #62

This is a classic case of removing purchase friction. There is a market that wants to hire cleaners. There are cleaners who want to be hired. The traditional way of hiring a cleaner or finding a cleaning job requires a lot of effort on both parties. myclean.com goes ahead and reduces that friction with a website. They allow both parties to meet without issue. No wonder they are doing well. Now, can you do this too? Y…

Your comment confused me a bit. Do they actually hire full-time cleaners, or do they just act as a middleman where cleaners, acting as independent contractors, can find cleaning jobs?

He says they started out with contractors and moved to in-house people because of a lack of quality.

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#65
post #62

This is a classic case of removing purchase friction. There is a market that wants to hire cleaners. There are cleaners who want to be hired. The traditional way of hiring a cleaner or finding a cleaning job requires a lot of effort on both parties. myclean.com goes ahead and reduces that friction with a website. They allow both parties to meet without issue. No wonder they are doing well. Now, can you do this too? Y…

Your comment confused me a bit. Do they actually hire full-time cleaners, or do they just act as a middleman where cleaners, acting as independent contractors, can find cleaning jobs?

Hello nilkn, MyClean does not contract cleaners. All of our employee's are W-2 employee's of our company.

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#66
post #52

This is a classic case of removing purchase friction. There is a market that wants to hire cleaners. There are cleaners who want to be hired. The traditional way of hiring a cleaner or finding a cleaning job requires a lot of effort on both parties. myclean.com goes ahead and reduces that friction with a website. They allow both parties to meet without issue. No wonder they are doing well. Now, can you do this too? Y…

"myclean.com goes ahead and reduces that friction with a website." Not a new concept at all. A few examples: http://www.maidpro.com/ http://www.mollymaid.com/ http://www.merrymaids.com/ And others. The hard part of this business isn't "reducing the friction". It's hiring people that you can trust, that show up for work, that you can get at a price and still make a profit. Obviously many people run mom and pop 1 or 3…

Thanks for the post larrys. You make some excellent points and the companies you have pointed out are all excellent companies. The large national franchise model is slightly different form our tech oriented urban based model however. We plan to expand soon and want to continue to contribute positively to the economy through job creation and opportunities for growth and advancement for our employee's.

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#67
post #62

Earlier quoted context omitted.

Your comment confused me a bit. Do they actually hire full-time cleaners, or do they just act as a middleman where cleaners, acting as independent contractors, can find cleaning jobs?

He says they started out with contractors and moved to in-house people because of a lack of quality.

You're right MattGrommes, thanks for the post.

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#69
I love this story. This is also why I bristle when many in the Valley - PG included - keep disparaging non-technical people when they want to start a tech company.

I never understood this.

For a group of people (programmers) that presumably have been ostracized, shunned, and picked on in their formative years, why do so many in the valley do this to 'MBAs'.

It's ignorant at best.

The fact is, as has been shown time and time again, the #1 factor for success in a startup is not technical knowledge (or even business knowledge). It's just an unshakeable will to figure it out and get it done.

If you are a technical startup with non-technical founders, that's just 1 set of challenges you have to deal with. However, if you are a technical founder and are bad with finance and other business stuff (and are trying to raise money or do a partnership deal with another company) you will have a commensurate amount of problems.

I wish we all, on HN (at the very least), would stop painting with a broad brush and bashing large swathes of people.

Everybody here wants the same thing. To build a lasting business. Who cares what background they have.

Congrats to you guys for doing this - despite, what I am sure, were incessant snarky comments you got from geeks.

P.S. I apologize for the rant, but I am both a geek & an MBA - both of which I would never apologize for, and both of which have completely changed my life.

Re: How We Bootstrapped a $20K Website into a $4M/year Business

#70
I'm not convinced the web site drives the revenue. Alexa rank of 1 million. That means there's probably less than 30,000 visitors per month.

I bet the company does most of their marketing offline, and the site is more of a brochure. So it's a bit misleading to say that a $20k bootstrapped web site led to all the growth in this business.

Post reply on HN