Salesforce Global Outage • Hacker News Board

Re: Salesforce Global Outage

#61

Post by ajross » Wed, Sep 16, 2026, 1:10 PM UTC

Bluestein wrote: post #46

danjc wrote: post #15

It's dns isn't it

It's always DNS.-

More like 70% human-configured DNS, 25% human-configured routing configuration, 5% interesting software bug.

Re: Salesforce Global Outage

#62

Post by Bluestein » Wed, Sep 16, 2026, 1:23 PM UTC

ajross wrote: post #61

Bluestein wrote: post #46

Earlier quoted context omitted.

It's always DNS.-

More like 70% human-configured DNS, 25% human-configured routing configuration, 5% interesting software bug.

Entirely correct.-

(Nowadays any of those need to fit in an "agent dropped all tables. Apologized" moment.-)

Re: Salesforce Global Outage

#63

Post by electroweak » Wed, Sep 16, 2026, 1:24 PM UTC

At this point OpenAI really ought to let us know when they're testing again.

Re: Salesforce Global Outage

#64

Post by bgro » Wed, Sep 16, 2026, 1:38 PM UTC

Leetcode developers win again

Re: Salesforce Global Outage

#65

Post by electroweak » Wed, Sep 16, 2026, 1:43 PM UTC

warmedcookie wrote: post #22

sparkling wrote: post #9

Remind me please, what are folks currently paying per seat for this glorified CRUD app?

It's this thing called golf course driven development

Permanent cache for that one.

Re: Salesforce Global Outage

#66

Post by stmw » Wed, Sep 16, 2026, 1:46 PM UTC

Despite all of the snark here, in my experience Salesforce SRE team is quite competent. The engineering challenges of running a large PaaS - not just with own apps, but with millions of customer-written apps running on it - are quite interesting, and sadly things happen. The status page makes sense to actual customers, it's the particular "pods" where a given service runs.

Re: Salesforce Global Outage

#67

Post by sidcool » Wed, Sep 16, 2026, 1:46 PM UTC

ClaudeForce in action!

Re: Salesforce Global Outage

#68

Post by ramesh31 » Wed, Sep 16, 2026, 1:50 PM UTC

mergy wrote: post #51

Unplanned outage timing is never good but this is really not good. https://www.salesforce.com/dreamforce/ Sept 15-17

Probably not a coincidence

Re: Salesforce Global Outage

#69

Post by minimeow » Wed, Sep 16, 2026, 1:54 PM UTC

mergy wrote: post #51

Unplanned outage timing is never good but this is really not good. https://www.salesforce.com/dreamforce/ Sept 15-17

This is what happens when more than half the company is away attending the Salesforce cult-indoctrination stuff while spending all their bandwidth making customers/partners feel good.... The stuff that matters to keep the lights on gets overlooked.

Re: Salesforce Global Outage

#70

Post by chasd00 » Wed, Sep 16, 2026, 1:54 PM UTC

jtrn wrote: post #13

And nothing of value was lost. God, I hate everything about Salesforce. Sometimes I have to integrate against their services, and it is always a pain, not to mention what the core project actually is: optimization of marketing and spam.

not really defending salesforce but OAuth+REST is a pain? Pretty plain vanilla in terms of integration requirements.