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I manage teams without a single call

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61–70 of 102 posts

Re: I manage teams without a single call

#61
This seems like a version of: https://www.paulgraham.com/makersschedule.html but taken to extreme dogmatic-ness.

I get it - I’ve fixed problems like this before and you’re so excited you found a hammer, now everything looks like a nail.

> a 10-minute call can cost me several hours of focus. And I might spend the entire day thinking about it.

As a manager, you should learn to change this about yourself rather than imposing your work style on your team.

Re: I manage teams without a single call

#62
post #17

This ignores the human side of things - people want relationships, empathy and sometimes just to be listened to. A call with your manager where they say "yes, I agree with everything you said - go ahead and do it, I trust you" can mean much more than the same thing said in a text message.

I hate video calls, but sometimes is so much easier (and really faster) to align with someone over a complicated issue. feels almost counter intuitive but the more complicated the matter the easier to align over voice / video than text in my view

Re: I manage teams without a single call

#63
This reminds me of another HN post where someone complains that they don't want extraneous information in their emails. No "Hey, how are you?", no "I know you're busy, but...", just straight to the point: "Send me the TPS report by EoD."

To me this is just a case of, "I hate X and prefer Y, therefore Y is correct and X is wrong."

It makes me wonder about times when I've confused my own preferences for managerial wisdom. I need to not dash off a blog post about how "I've finally figured it out" until at least two other people have tried my prescription and found it helpful.

Re: I manage teams without a single call

#64
post #17

This ignores the human side of things - people want relationships, empathy and sometimes just to be listened to. A call with your manager where they say "yes, I agree with everything you said - go ahead and do it, I trust you" can mean much more than the same thing said in a text message.

For me the best moments at work have been when the direct manager was sick or on a very long holiday. We're adults, why would I need someone to tell me 'I agree with you', 'go ahead, I trust you'. Maybe if you don't know what you're doing, or you can't manage the stakeholders, but otherwise, the manager just gets in the way, unless they know how to make themselves invisible, or they have the connections and will to p…

Expecting everybody else to be like you is the issue.

> why would I need someone to tell me

This isn't about you. It is about working with others that are not exactly like you.

> Maybe if you don't know what you're doing . . .

Making up insulting reasons doesn't help either.

Re: I manage teams without a single call

#65

> In the end, a 10-minute call can cost me several hours of focus. And I might spend the entire day thinking about it. does anyone else have their entire day sidelined by a 10-minute call? is that common? to me, it hints at something else, but i am not sure if i am the odd one out or not.

A twenty-minute call probably costs me an hour in prep and follow-up and resuming a task, but not a whole day.

Re: I manage teams without a single call

#66

> But for me, it becomes the event my whole day starts to revolve around. I have to break out of my flow, put my tasks on hold, take the call, and then get back into context. In the end, a 10-minute call can cost me several hours of focus. Occasionally I get this feeling for a large customer meeting or a public talk, because there are consequences and serious prep. But this is just trying to normalize extreme social…

Yes, the "10-minute call becomes the event my whole day starts to revolve around" is very ADHD and/or autism coded (I'm non-neurotyopical and also mountain this molehill), and there's a lot of rationalization about this in the article. Being a manager means accommodating neurotypical people, too. I agree that the author should think hard about whether management is the best place for them.

I can relate to being distracted for a time before a meeting and unable to focus on something else in preparation for it, but these lines stuck out in a way I can't relate:

> unpleasant if I end up not liking the person > Their tone, manner of speaking, their emotions. That can ruin my whole day.

Why should this person demand that they like or are liked by everyone, and why should it ruin their day to keep things professional? That sounds extremely highly-strung.

Re: I manage teams without a single call

#67

This reminds me of another HN post where someone complains that they don't want extraneous information in their emails. No "Hey, how are you?", no "I know you're busy, but...", just straight to the point: "Send me the TPS report by EoD." To me this is just a case of, "I hate X and prefer Y, therefore Y is correct and X is wrong." It makes me wonder about times when I've confused my own preferences for managerial wisd…

I completely agree with you. I was just writing about my approach to project management and manage teams. It works perfectly for me. I suggest this approach at the companies where I work, but I don't recommend it to absolutely everyone. Everyone manages projects in their own way.

Re: I manage teams without a single call

#68
post #17

This ignores the human side of things - people want relationships, empathy and sometimes just to be listened to. A call with your manager where they say "yes, I agree with everything you said - go ahead and do it, I trust you" can mean much more than the same thing said in a text message.

I think it’s good if the phone call heavy people can find their way to phone call heavy managers, while the people who communicate well without constant phone calls can group together and work that way. There’s a third category of people who actually need a lot of communication for different reasons (constant reassurance like you highlighted or maybe contestant management to keep them on track) but who also avoid com…

There have been times when a founder was constantly on calls but allowed me to manage teams without them. He also continued to hold occasional calls with the team, but I wasn't present for those calls. I provided him with written progress reports. I didn't try to convince him to stop holding calls, and he didn't try to convince me that calls were mandatory. But such cases are rare.

Re: I manage teams without a single call

#69
post #17

This ignores the human side of things - people want relationships, empathy and sometimes just to be listened to. A call with your manager where they say "yes, I agree with everything you said - go ahead and do it, I trust you" can mean much more than the same thing said in a text message.

I hate video calls, but sometimes is so much easier (and really faster) to align with someone over a complicated issue. feels almost counter intuitive but the more complicated the matter the easier to align over voice / video than text in my view

I think it depends on the person. For me, for example, text work best for any kind of question, no matter how complex. On the other hand, for simple questions, when I just want to chat, I'll opt for a call or meet in person.

Re: I manage teams without a single call

#70
In a world where most teams are remote and members don't see or meet each other, sometimes throughout their entire tenure, I think a bit of human contact is worth the time sacrifice. Corporate productivity is does not trump this in my opinion.
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