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81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

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Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#61
post #5

Earlier quoted context omitted.

That's strange, because it opens and plays fine without an account for me.

They sometimes give a more firm account wall and sometimes let you slide a few tweets. It isn’t deterministic.

Inconsistent paywalls are a product now. The Times (the original) has shoe-horned in some kind of AI paywall [1] which claims to maximise conversions by varying how much you get to see and for how long. It pissed me off because I was logged-in to my subscription but it was blocking me anyway.

[1]: https://www.zuora.com/products/zephr/

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#62

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

> At some point, you have to cut off previous technologies because virtually everyone's moved to something better.

Perhaps. But in this case, they've moved to something worse. Digital tickets have their benefits, but paper tickets are still superior because they don't tie you into big tech relationships and don't require supporting infrastructure to work.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#63
post #46

Earlier quoted context omitted.

This is a really good point. I'm surprised the box office cannot print it for him for a fee at Will Call, which might be the solution here.

No, it's not. If you are physically incapable of operating a piece of technology, the ADA covers reasonable accommodations for that. If you are simply unwilling to learn how to use a piece of technology, it doesn't and shouldn't cover that. Being a luddite is not a protected class.

The problem with this argument is that forcing people to use technology, without proper training and against their will, introduces them to risks as well. Anyone with older parents/family can tell you the harms that come with phishing and other fraud scenarios that cost more than just accommodating people not using technology, both at the micro and macro level. Insulting people and bullying them into technology adoption when there are relatively simple fixes to the problem seem better than increasing risk exposure for no reason other than 'I believe that people who don't use technology are somehow lesser'.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#64

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

I don’t think this policy would pass muster under the ADA though.

The guy might not be sufficiently disabled to qualify - but for example if you have a blind person without a smartphone, you can’t tell them they’re out of luck - because you can clearly reasonably accommodate them without causing “undue financial hardship” by giving them tickets at will-call.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#65
post #51

Earlier quoted context omitted.

So, everyone needs to have $500 to be able to purchase a smartphone, otherwise they can’t participate in society?

There are 50$ smart phones that could do that …

Yea I'd argue even less. You can get a used android phone w/ shipping for $15 on ebay. A new android phone for $30!

That's the price of one meal at a restaurant...

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#66

Earlier quoted context omitted.

The point is it doesn't have to be life. We can make things so that you don't need a smartphone, but we choose not to. That's a choice, not some immutable reality of the universe.

Can we make things so that you don't need a smartphone? I don't think this is as trivial as you're making it out to be. Having a non-exfiltratable bearer token is really really hard. In order to present a zero-knowledge proof of the possession of a token you need to have some sort of challenge-response protocol. The simplest one, and the one in most common use (such as this) is a time-based method, where the shared k…

What? We sold tickets for literally decades upon decades before smartphones came out. Of course you can do it, it's already been done!

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#67

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

Have you had the pleasure of coaching a technologically illiterate grandparent through the process of learning how to use a smartphone? It’s a never-ending job and disheartening for all parties involved. Modern mobile UX is not designed with accessibility for the elderly in mind, and it is constantly changing in a way that demands constant re-learning. Not to mention the disabilities and neurological conditions often involved.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#68

Parking in my town can now only be paid via smartphone. Yes, almost everyone has one, but: there are still people who do not.

I love it how they can't think of any other way to pay for parking than via smartphone, but if you just park there without paying, they'll offer you many ways to pay the fine.

For how long until paying the fine requires a smartphone? And then for how long until you go to jail for not having a smartphone ?

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#69

Stuff like this should always have an analog failsafe like a printable ticket. I can’t be the only one who has a phone actually die out and about. Especially as this device gets a little old, battery drops maybe 1% every 2 min of screen on use. Even worse in crowded cell service situations like baseball games.

Ticket counterfeiting is the core problem that they are trying to prevent. If there's a fallback method then that fallback method can be abused to forge tickets. EDIT: I know complaining about downvotes is a downvotable offense itself, but I'm genuinely curious as to what is objectionable about this comment.

China's solution: your passport is your ticket. Not great for privacy, but persumably you also want to check that people banned from a stadium for their behaviour don't get in anyway.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#70
For reference, this is the application: https://reports.exodus-privacy.eu.org/en/reports/com.bamnetw...

8 trackers, 49 permissions. Whatever reason they gave for requiring the application, evidently they couldn't resist selling out their users in the end. Disgusting.

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