Last gasps of the rent seeking class?

First, I think there is value in the “rent seeking” Amazon marketplace because how else would the models “go straight to the seller”, another centralized search engine? Why not just use the Amazon one then?

Second, one of LLMs big weaknesses is judgement on what to trust. I would not trust the judgment of an LLM to determine “the seller is legit”… unless we outsource trust verification to a third party marketplace (who will want a cut).

Finally, OpenAI has been aggressively pushing for this so they can take a cut of the transaction. So it’ll just be another middle man.

This "rent seeking class" is not a historical universal, regardless of how much college marxists insist that it is. Leaders can be good or bad, and they hold power in different ways. In America today we have bad leaders (across the entirety of the political spectrum) - and AI poses a lot of challenges in how they hold power. This is not to say Chinese leaders are any better - but the way they hold power is not challenged by AI. Business models will indeed adapt - but the condition is excellent, as they say.

> The era of purposefully frustrating humans is over. The Chinese open source model running on the box under my desk can pass the Turing Test. When you call, e-mail, text, or show me an ad, you’ll never know if it’s me or my model seeing it.

But at some point, you're going to want to do something, like, e.g., buy something. Then you're right back to the problem in the opening quote:

> things take time, patience runs out, brand familiarity substitutes for diligence, and most people are willing to accept a bad price to avoid more clicks.

& we're already seeing AI used to do this. E.g., Amazon listings where product photos are AI generated. (… not that many product photos weren't "bad photoshop of product onto hot sexy model who is obviously not using our product" before … but now it's AI!) Whereas before someone would have had to spend a modicum of time badly using Photoshop, now AI can just churn out the same fraudulent result in a fraction of the time.

Now, if I have a problem with a product, instead of just calling a number, browsing a phone tree, getting put on hold, and finally having to struggle to get some human to understand the basic logistics of "I paid for X, I did not get X, I demand X or refund", I get to do all that but with the extra step of "forced engagement with an AI that is incapable of actually solving my problem". (This somehow still manages to apply even when the problem is seemingly trivial enough that I find myself thinking "… this actually should be something an AI can do" but inevitably, no, the AI is "sorry", it cannot do that.)

And besides, calls, emails, etc. are already handled without AI: I (and everyone I really care about) have either allowlisted all inbound comms, or abandoned the medium altogether. Moreover, any communications medium is useful because it is not infested with spam, and will eventually be destroyed by spam. At least until we grow laws for mediums like phone/email, maybe named things like "Do Not Call" or "CAN-SPAM" and those laws are enforced. But the GOP has no interest in enforcing any level of consumer protection, so here we are.

It's going to be your bots vs theirs. Theirs will have more resources. Net result? probably fewer jobs and wealthier companies yet again.