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Business books sometimes get a bad rap on here, but I never read an essay where I more thought "wow this guy really needs to read some basic business books." Even though it was a non-profit, there is so much wisdom in them about management and leadership that was clearly lacking throughout his experience. It's too late now. But maybe if he understood some of the reasons back when they were starting the app why organi…
Earlier quoted context omitted.
I’m mildly familiar with the idea, but I was referencing this subset of the quoted sentence > … and, like many democracies before us, we ultimately voted to abolish our own democracy … The ellipses are intentional, if the fragments of the sentence before or after change how to interpret this, please let me know
The US example that I would give would be the Articles of Confederation being turned over and replaced with our Constitution. In the article I read this to mean: they designed a power structure thinking it should be fully open and flat, like a company where everyone can do everything on GitHub. But once they had run the project for some time, they acknowledged that the decisions were flowing through the three people.
That’s a legit example I knew of, but didn’t come to mind when thinking through this. Thank you
Edit: legit from the view that the “democracy” was between states and they voted to give up some of their sovereignty to a federal government, not that The People voted for removing democracy
Business books sometimes get a bad rap on here, but I never read an essay where I more thought "wow this guy really needs to read some basic business books." Even though it was a non-profit, there is so much wisdom in them about management and leadership that was clearly lacking throughout his experience. It's too late now. But maybe if he understood some of the reasons back when they were starting the app why organi…
That's one view of how to structure organizations but hardly the only one. Much of SV was built using non-hierarchical organizations, often bragging that nobody had a title. The greater corporate world embraced flat organizational structures for 1-2 decades and did very well. Toyota famously gave (gives?) everyone on the assembly line the power to stop production, and they were (are?) considered the pinnicle of autom…
Absence of titles does not mean absence of hierarchy. Absence of formal hierarchy doesn't mean absence of social power.
At their best, flat hierarchies do as described.
At their worst, they take on all the worst aspects of cults together with all the worst aspects of high school. Endless manoeuvring for influence, currying favour, autocratic fiefdoms emerging without people having the mental framework to even identify that they exist.
Humans are complicated, and we do seem to have a certain amount of low-level social wiring for hierarchy and pecking order, even if it's far from absolute.
I don't know how this applies in the context of Toyota, but there are plenty of places where pushing the Stop button - while formally permitted - has a social cost such that only a certain few are effectively given permission to do so; large amounts of energy are expended either attempting to belong to that few, or currying favour with them. Power tends to accrue to those most inclined to seize it.
Whereas in a more formal org, people with "manager" in their title are at least subject to a minimum amount of vetting, training and oversight.
TLDR, flat hierarchy can be better than rigid hierarchy, but nominally "flat" hierarchy with power-gradient characteristics can be the worst of both worlds.
Business books sometimes get a bad rap on here, but I never read an essay where I more thought "wow this guy really needs to read some basic business books." Even though it was a non-profit, there is so much wisdom in them about management and leadership that was clearly lacking throughout his experience. It's too late now. But maybe if he understood some of the reasons back when they were starting the app why organi…
Do share book recommendations, please.
So thank you, Ueda, for sharing this writeup that's clearly from the heart and for continuing to work on things like this: https://github.com/kueda/chuck
Earlier quoted context omitted.
Could you recommend any book in particular?
One that would've helped is "Founders at Work: Stories of Startups' Early Days" which is a collection of interviews with startup founders by Jessica Livingston. Even though this was a non-profit it effectively sounds like it was a tech startup (he was building an app that was based on, at the time (late 2000s), cutting edge machine learning technology). I think by hearing other founders' stories building other tech p…
Most management books that most people recommend are not based on scientific evidence, studies, academic literature, etc. They're mostly memes; relatively recent books written by some kind of famous person, benefiting from the heuristics that make people favor the famous, successful, or high status [regardless of the fact that their lessons are usually from one source, type of company, culture, etc]. Compare that to practical management books based on evidence and studies; they're boring and old, or simply not catchy or sexy, so nobody recommends them.
There's also books that some people know about, and have a good track record, yet nobody follows. Deming's books should be mandatory reading for anyone in management, and anyone who cites Toyota as a model should absolutely have read them. But good luck finding anyone who actually follows the advice (same for Ackoff, Goldratt, Senge, Jacques, etc). Likely they are just too complicated and most people are not smart enough to manage this way.
Earlier quoted context omitted.
That's one view of how to structure organizations but hardly the only one. Much of SV was built using non-hierarchical organizations, often bragging that nobody had a title. The greater corporate world embraced flat organizational structures for 1-2 decades and did very well. Toyota famously gave (gives?) everyone on the assembly line the power to stop production, and they were (are?) considered the pinnicle of autom…
Am sure you're already aware, but for others in the thread: Absence of titles does not mean absence of hierarchy. Absence of formal hierarchy doesn't mean absence of social power. At their best, flat hierarchies do as described. At their worst, they take on all the worst aspects of cults together with all the worst aspects of high school. Endless manoeuvring for influence, currying favour, autocratic fiefdoms emergin…
Business books sometimes get a bad rap on here, but I never read an essay where I more thought "wow this guy really needs to read some basic business books." Even though it was a non-profit, there is so much wisdom in them about management and leadership that was clearly lacking throughout his experience. It's too late now. But maybe if he understood some of the reasons back when they were starting the app why organi…
> When the two mix it doesn't always go well (see Mozilla). you've written more than 20 paragraphs of comments but I stopped here, because if you think this way about Mozilla, a very successful company and philanthropy, you probably are not making generalizable judgements about others
* lost market share of its product from 30 to 2%
* spends money on fun projects and acqusitions that generate no revenue, while taking away what the users wanted (addons, extensions, customizing) since supposedly this is hard to do
* spends money on politics instead of core product
And many more
You should read a business book too. Focusing on core product (firefox) should be top priority, especially if it is the only real product that generates revenue.
Soon music will stop and there will be no money, since it got spent on everything else.
Business books sometimes get a bad rap on here, but I never read an essay where I more thought "wow this guy really needs to read some basic business books." Even though it was a non-profit, there is so much wisdom in them about management and leadership that was clearly lacking throughout his experience. It's too late now. But maybe if he understood some of the reasons back when they were starting the app why organi…
He has opinions on how the company should be managed, what the product should be, and how to interact with the community... but he abdicated all the responsibility, didn't provide leadership, and is now complaining it didn't turn out how he wanted it. This is personality problem and business books won't help.
As a potential employer, I already see in front of me the public ranting about what is wrong with my organisation if (or when) he eventually leaves again. Dodged a bullet right there.
Business books sometimes get a bad rap on here, but I never read an essay where I more thought "wow this guy really needs to read some basic business books." Even though it was a non-profit, there is so much wisdom in them about management and leadership that was clearly lacking throughout his experience. It's too late now. But maybe if he understood some of the reasons back when they were starting the app why organi…
Leadership comes down to Feynman's first principle: You must not fool yourself and you are the easiest person to fool.