Has it been 12 months again already? That's about how often one of these stories come up. I guess some people don't learn.
Apple has locked my Apple ID, and I have no recourse. A plea for help
61–70 of 1001 posts
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#62Given how Apple Music has completely fucked up my wife’s music collection, I can’t imagine them being able to unfuck your situation at all. So sorry.
Same story here. I'll never go back to Apple Music, even if only for streaming. I had hundreds of tracks and albums just demolished by something related to iTunes Match, didn't realize for months, and didn't have a solid backup system at the time.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#63I have had an apple id problem myself, for the past N years. Mine is an old mac.com account, which has my Gmail address as the backup email (and the primary one now that mac.com isn't doing email anymore). Because of this, I cannot sign up for a new account with my Gmail (it is tied to the older mac.com account). I've managed to reset the password, but I must answer a security question to log in. I mean, I answered t…
> making another random email
youremail+anystring@gmail.com will always redirect to youremail@gmail.com Before making a random email address, try using youremail+f1@gmail.com or something similar.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#64Earlier quoted context omitted.
I run Arq Backup automatically in the background. It copy Photos, iCloud files and my mails once every days to S3 with incremental backups. It requires to have a full copy locally. Works great! It is not hard to configure once, with the proper folders and settings.
> It requires to have a full copy locally. yeah that's the thing. When my iPhotos library exceeded 1TB I lost the ability to store the full local copies. Since then, iCloud itself has been the sole source. Looks like there's some decent, reasonably priced apps to handle this like https://apps.apple.com/us/app/parachute-backup/id6748614170?... (no affiliation)
10TB external harddrives are relatively affordable.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#65[flagged]
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#66I've shared your post with a friend at Apple.
In the past people have emailed Tim Cook directly - his email id is fairly easy to find.
Edit: "I have escalated this through my many friends in WWDR and SRE at Apple, with no success."
This doesn't bode well.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#67My 2 cents: There was a time when I accidentally deleted some photos of which I had only one copy. I blamed myself for being stupid not having a copy but also money was tight for additional drives. Then there is this: depending on a service provider and then blaming them for something like this. The problem is that now you are losing trust in service providers (of which there should be little to begin with) and on to…
I think this argument conflates “what’s possible” with “what’s reasonable”.
In a complex modern society, we can’t all be expected to have backup plans to the Nth degree.
Is it possible to bore for my own water supply, install solar+inverter/battery backup for electricity, get a medical degree to treat my own wounds? Sure but most would say it’s not reasonable.
It’s why we have regulations and ombudsmans for healthcare, transport, finance, water provider, electricity providers, communications providers etc.
Oddly missing from that list is critical technical infrastructure providers like Microsoft, Apple and Google.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#68[flagged]
There are a few physical Google stores. They aren't really very helpful at anything, and even don't have phones in stock often.
I went to one, wanted a Pixel Fold in the spring, and was told "we'll get one". Some guy left to do so, and 20 minutes later I just walked out. Just as with everything else, when Google does it, it's half-assed.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#69> Support staff refused to tell me why the account was banned or provide specific details on the decision. That‘s always the most kafkaesque part of these problems and should be illegal
The broken logic is that it will expose why the account was flagged, and thus, allow 'bad actors' to better navigate and bypass such flags. Of course, this is absolutely silly and beyond absurd, for bad actors share information of forums, can deduce fairly easily, and even have help from people on staff. Such actors typically know about detection and flagging methods within days of implementation. There's literally z…
You can use an Android phone without a Google account.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#70Wow. This is a cautionary tale. I don't think I'd be as devastated as this poor chap, but as it grew I realize I've allowed my iCloud photo library to become a single copy. How are people handling this these days? If i wanted to ensure a full backup of everything on my iCloud to a NAS, what's the best way these days? Seems like they make it difficult by design..
I keep copies of any important stuff i need on my server, and in a few hard drives at my home. i don't use any "cloud".