Earlier quoted context omitted.
McDonald’s is an interesting example because they’re increasingly replacing cashiers with kiosks. Robotics/LLMs seem to have diminishing returns compared to that in the order taking realm.
I love it when people invent things to force everyone perform self service and call it 'progress'.
Kroger acknowledges that its bet on robotics went too far
61–70 of 342 posts
Re: Kroger acknowledges that its bet on robotics went too far
#62Earlier quoted context omitted.
I can't find the story, but if it's a human-driven truck there's nothing special about a vehicle hitting someone. Everyone that drives a vehicle is accepting that risk. It's not heartless to have vehicles . And I don't even know what particular regulations you're trying to imply.
Implying that Kroger announced that it would shut down its Florida operations shortly after losing the lawsuit with the cyclist. Nothing more. Here is the story https://www.facebook.com/100064532630592/posts/pfbid0DYoPXet...
Looking at the details, I could say Kroger shouldn't have hired her but I'd rather say that if she was dangerous enough to not hire as a driver then her license shouldn't have been reinstated in the first place. (Though that's if "couldn’t recall if her driver’s license was suspended just months before he hired her" means it actually was suspended, and Bike Law isn't doing some trickery with wording.)
Either way good they paid out.
For the shutdown, I do think it's a coincidence. They're shutting down facilities in multiple states and that lawsuit isn't even a tenth of a percent of the relevant costs.
Re: Kroger acknowledges that its bet on robotics went too far
#63Here in the Houston areas, supermarkets like Kroger/Walmart/HEB/etc always have single floor buildings. Why can't they build multi-floor buildings for storage upstairs and retail walk-in sales on the ground floor? On the above ground floors, they can create an automated or semi-automated system for employees to gather up items for online/delivery orders.
The vast majority of the inventory is already on the sales floor. Also, the backstock is minimal. Stores are designed for turnaround.
Re: Kroger acknowledges that its bet on robotics went too far
#64Re: Kroger acknowledges that its bet on robotics went too far
#65Earlier quoted context omitted.
Sounds like the old general store model, you didn’t browse yourself, the shop keep would bring out what you wanted, it was always behind the counter. I experienced this in China when I started visiting in 1999/early 2000s, it’s mostly not like that anymore though. You still have department stores where you need to buy things first before touching them, though.
Had a large-format (for its time) chain store in Canada like that until 1996: https://www.tvo.org/article/what-happened-to-consumers-distr... Basically a catalogue store without shipping to your door.
IKEA is kind of like that also, but you have to get everything yourself after picking it out upstairs. And Sears might have been like this at some point before I was born.
Re: Kroger acknowledges that its bet on robotics went too far
#66Here in the Houston areas, supermarkets like Kroger/Walmart/HEB/etc always have single floor buildings. Why can't they build multi-floor buildings for storage upstairs and retail walk-in sales on the ground floor? On the above ground floors, they can create an automated or semi-automated system for employees to gather up items for online/delivery orders.
Probably because you then need pillars throughout the entire building to support the second floor which you are loading down with a ton of weight. The average forklift weighs 3x or more the weight of the average car, and then adding racking and stock on top of that. Yeah if you completely redesign your storage system to not require forklifts you save weight there, but you end up adding the weight back with all the he…
Lots of big cities have grocery stores with parking garages under them, doesn’t seem much different.
Re: Kroger acknowledges that its bet on robotics went too far
#67Earlier quoted context omitted.
Sounds like the old general store model, you didn’t browse yourself, the shop keep would bring out what you wanted, it was always behind the counter. I experienced this in China when I started visiting in 1999/early 2000s, it’s mostly not like that anymore though. You still have department stores where you need to buy things first before touching them, though.
Had a large-format (for its time) chain store in Canada like that until 1996: https://www.tvo.org/article/what-happened-to-consumers-distr... Basically a catalogue store without shipping to your door.
>In the 1990s, Consumers Distributing struggled to compete with Zellers and then Walmart Canada. Consumers Distributing sought bankruptcy protection in 1996.
And Zellers went under just a few years ago...
Re: Kroger acknowledges that its bet on robotics went too far
#68I had a wonderful retro futuristic dream about an automated Costco warehouse a few weeks ago. It was one of the less weird dreams so I still remember it clearly. Basically, each section is like a closed areas with some windows. Customers order at the computers by the windows and flash their membership cards. Robots glide left and right to move 10 samples to the customer, in an arm with rotating clips. Customers can p…
You'll obviously buy fewer things that way, and I can't see that making business sense.
I do research price, though, so if they show a big DISCOUNT sign and is more or less honest with it, I'll probably grab some, too.
Re: Kroger acknowledges that its bet on robotics went too far
#69Here in the Houston areas, supermarkets like Kroger/Walmart/HEB/etc always have single floor buildings. Why can't they build multi-floor buildings for storage upstairs and retail walk-in sales on the ground floor? On the above ground floors, they can create an automated or semi-automated system for employees to gather up items for online/delivery orders.
The answer is $. It costs too much and land is cheaper than building up (In most places).
Re: Kroger acknowledges that its bet on robotics went too far
#70Earlier quoted context omitted.
McDonald’s is an interesting example because they’re increasingly replacing cashiers with kiosks. Robotics/LLMs seem to have diminishing returns compared to that in the order taking realm.
I love it when people invent things to force everyone perform self service and call it 'progress'.
Any reason to like the old way is just nostalgia in my head.