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When a stadium adds AI to everything, it's worse experience for everyone

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Re: When a stadium adds AI to everything, it's worse experience for everyone

#61

Post by fragmede »

throwaway48476 wrote: post #36
potato3732842 wrote: post #34

Earlier quoted context omitted.

>If the public spends less on material they can afford to build additional bridges Except what happens is that now that we can build them cheaply they waste the same amount of money by turning what could have been simple I beams into a mirror finish exercise in "art" nobody asks for and was bike-shed into oblivion until the whole budget and more was used up. So the public doesn't actually reap any benefit. It just ma…

Its not the fault of the engineers, they just did a job. The parasites come from elsewhere. I read that in order to build a reactor in the UK they spent 350 pages in the plan discussing how jobs would be given to various minority groups. Everything government touches is a racket now.

Thankfully (maybe) LLMs.ate great at generating text,which is believe will help streamline some of the more paperwork-generating processes.

Re: When a stadium adds AI to everything, it's worse experience for everyone

#62

Post by [deleted] »

throwaway48476 wrote: post #48
kulahan wrote: post #46

Earlier quoted context omitted.

Who even reads all of that? Is it just all in there so someone who says "I really care about , so I want to make sure they're represented", or is someone actually sitting down and reading 350 pages of job allocations??? I can't imagine a worse punishment, honestly.

On a society level I think everyone realizes the ship is sinking and just looting everything they can before running for the lifeboats. Bureaucracies became a spoils system. In the 60s the civil rights movement would boycott companies and then demand favors. Minority groups realized the moral weakness of western society and are just in it to loot whatever they can. For them the 350 pages of spoils are very important.

[deleted]

Re: When a stadium adds AI to everything, it's worse experience for everyone

#63

Post by tumnus »

sleazebreeze wrote: post #35
influx wrote: post #14

Earlier quoted context omitted.

Lumen Field in Seattle just installed some Amazon Just Walk Out vendors this year. I'm happy to report you don't need to be logged into Amazon or have an app. I double clicked my phone to swipe my Apple Pay before I walked in, grabbed a beer and walked out. It was fantastic.

Aren't all these transactions checked by a human after the fact? IIRC I interviewed someone who worked on this and thats what they said.

Yes, it was the mechanical turk solution.

Re: When a stadium adds AI to everything, it's worse experience for everyone

#64

Post by glkindlmann »

caminanteblanco wrote: post #53

Circle K has had these rolled out in Arizona for several years now, and honestly they're pretty flawless there. I've used the self checkout hundreds of times at this point, and Circle K has a pretty huge selection of products. When it's 2AM and you're waiting to buy a monster, it's nice not having to wait 45 seconds for the one clerk to finish that they're doing so they can ring you up. I'm not sure why the performan…

Circle K in Chicago has them too. Employees are constantly needed to monitor things at checkout. If items aren't clearly separated (which is easy to do out of haste, not malice) it will under-count. The same cashiers at the same store were much faster at checkout than these machines are.

Re: When a stadium adds AI to everything, it's worse experience for everyone

#66

Post by dwd »

baggachipz wrote: post #8
ryandrake wrote: post #3

> You place all your items on the white shelf with some space between them. Although they were clearly designed to be a self-checkout experience, the stadium had a staff member rearrange your items, then for about 30 seconds the kiosk would be thinking. After, it would pop up all items on the menu, and the staff member would have to tap to confirm what each item was. Maybe we're just calling all forms of automation a…

> Imagine if each grocery store self-checkout required a human staff member to scan items, re-arrange things, and confirm checkout. They always have at least one person going between each self-checkout kiosk helping confused and upset customers. Meanwhile, 1 traditional checkout lane is open with a long line. Self checkout is great to use if you know how and have a handful of items, but it sucks with a full cart due…

Australia has had self-checkout in supermarkets and larger retailers for nearly 2 decades now.

Usually you will have a single staff member responsible for 4-10 checkouts to override the machine when your product doesn't register a weight, or you move items off the scale too quickly, and it wants them to check it.

It generally just works and is a lot quicker if you're just scanning a few items; surprised it hasn't really taken off in the US.

Most of the issues these days are when they introduce new features like less tolerance on the weight (sometimes adjusting already scanned items trips an error) or auto-scanning fruit and vegetables.

Re: When a stadium adds AI to everything, it's worse experience for everyone

#67

Post by gruez »

throwaway48476 wrote: post #36
potato3732842 wrote: post #34

Earlier quoted context omitted.

>If the public spends less on material they can afford to build additional bridges Except what happens is that now that we can build them cheaply they waste the same amount of money by turning what could have been simple I beams into a mirror finish exercise in "art" nobody asks for and was bike-shed into oblivion until the whole budget and more was used up. So the public doesn't actually reap any benefit. It just ma…

Its not the fault of the engineers, they just did a job. The parasites come from elsewhere. I read that in order to build a reactor in the UK they spent 350 pages in the plan discussing how jobs would be given to various minority groups. Everything government touches is a racket now.

Source? A section about how it benefits minorities seems plausible but 350 pages does not.

Re: When a stadium adds AI to everything, it's worse experience for everyone

#68

Post by wildzzz »

dwd wrote: post #66
baggachipz wrote: post #8

Earlier quoted context omitted.

> Imagine if each grocery store self-checkout required a human staff member to scan items, re-arrange things, and confirm checkout. They always have at least one person going between each self-checkout kiosk helping confused and upset customers. Meanwhile, 1 traditional checkout lane is open with a long line. Self checkout is great to use if you know how and have a handful of items, but it sucks with a full cart due…

Australia has had self-checkout in supermarkets and larger retailers for nearly 2 decades now. Usually you will have a single staff member responsible for 4-10 checkouts to override the machine when your product doesn't register a weight, or you move items off the scale too quickly, and it wants them to check it. It generally just works and is a lot quicker if you're just scanning a few items; surprised it hasn't rea…

I think the major difference is whether or not the machine weighs the bagging area. When it's not weighing it, you can scan fast and any weirdness is ignored. If it does check the weight, you have to not only deal with wrong weights in the system but also moving anything around or very light items will trip the alert. Generally the nicer the neighborhood, the better chances you'll have finding a non-weighing self-checkout.

I'm not stupid, I know why these measures exist but there's likely a smarter way to let the small things go. Find a way to add percentages to the alerts so that it won't trigger if I rearrange the bags. Factor in the price of an item as well so that it's triggering on meat that doesn't weigh right versus a can of beans.

Re: When a stadium adds AI to everything, it's worse experience for everyone

#69

Post by teeray »

bgirard wrote: post #23
influx wrote: post #14

Earlier quoted context omitted.

Lumen Field in Seattle just installed some Amazon Just Walk Out vendors this year. I'm happy to report you don't need to be logged into Amazon or have an app. I double clicked my phone to swipe my Apple Pay before I walked in, grabbed a beer and walked out. It was fantastic.

The big issue I have with this experience is that you don't get a clear charge price before you leave. So you have to check a page either some minutes or hours later and hope that the total is correct. Like the article said, I don't love the idea of being charged for 3 overpriced bottles of water when I only took two. I'd rather just settle my transactions in the moment than try to remember what my total was and disp…

> you don't get a clear charge price before you leave. So you have to check a page either some minutes or hours later and hope that the total is correct

Oh, I’m very much sure this is a feature. Because, you see, only some percentage of people will actually look at the receipt. Some fraction of them will notice the error. Some fraction of those people will actually be motivated to spend their time on the phone clawing back an extra $8 water. The complement of that small percentage is a lucrative chance to sell the same overpriced water more than once.

Re: When a stadium adds AI to everything, it's worse experience for everyone

#70

Post by HelloUsername »

heyheyhey wrote: post #42
CGMthrowaway wrote: post #13

By "Everything" I guess the author means "Concessions checkout"? I was looking for another example and never got one.

And that wasn't really AI, it was more like automation. Was hoping the article would be about stadium experiences like the announcer, jumbotron, etc. all being AI-driven. When I judge the experience of gameday, concessions are like third on that list. Disappointed with the content.

At least they added a photo of him and his pall Greg
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