It's being shoved down our throats at work, which is really annoying. Beyond being able to search for documents, there is little utility beyond what a local Even the "productivity" suggestions in teams are ridiculous - one of them is "roast me by my calendar"...wtf is that? How is that related to productivity at all?
Microsoft 365 Copilot's commercial failure
61–70 of 173 posts
Re: Microsoft 365 Copilot's commercial failure
#62Github Copilot is a pain too. Somehow they are capable of building potentially world changing LLM's, but can't build a working subscription billing system? I'm completely locked out of my Copilot access, that I paid for, with no response from support. Whole experience has somewhat soured me on relying on Microsoft for any critical part of my workflow if the response when things go wrong is complete silence.
Put the LLM on answering (or at least triaging) your support tickets faster.
Re: Microsoft 365 Copilot's commercial failure
#63Earlier quoted context omitted.
> That little copilot icon is sitting there in the task tray, clickable and usable. I'm using Win 11 and I didn't even notice Copilot on my task bar until you mentioned it... I think that is a wakeup call for me to finally flash my pc to linux
I get what you - a HN user - mean. But for the broader planet of Windows users, it just becomes this thing you click to get some general info from on whatever general topic, question, or need comes to mind. I think it is rapidly becoming quit banal - a thing people think of as just being another part of using their computing device. No fanfare; no fireworks; no hand-wringing over rights or privacy or training data: j…
Was this generated with an LLM?
Re: Microsoft 365 Copilot's commercial failure
#64Since when has Microsoft had a hit product before version 3? It's simply not in their corporate DNA.
Besides, I just recently saw a review of the newest Copilot for Excel by a serious spreadsheet jockey, and he was truly blown away. Basically, it knows everything Excel can do, how to do it, and it now truly understands numbers as numbers and when to use formulas, etc. etc. Basically, it went from smart automation to full on AI.
If Microsoft doesn't fall for short term thinking, the product will eventually succeed.
Re: Microsoft 365 Copilot's commercial failure
#65Earlier quoted context omitted.
That little copilot icon will sit there unused and unloved by people who will, much like with online ads, screen it out whilst they do what they actually want to do.
Ads make money because people click on them.
A very tiny number of people is all you need.
Re: Microsoft 365 Copilot's commercial failure
#66My company’s security and legal are super paranoid and cannot be convinced to let us use it. So already it’s a dead deal
Re: Microsoft 365 Copilot's commercial failure
#67Earlier quoted context omitted.
For some, but what about the others? The reddit mentality of "everyone hates LLM AI tools" is just a very loud segment. What about everyone else? What about a random Joe who asks it questions to find some path through figuring out why their computer is acting all wonky? What about the people who don't know the first thing about dealing with their water heater suddenly going south, and ask it some basic questions of h…
> What about the people who don't know the first thing about dealing with their water heater suddenly going south, and ask it some basic questions of how to approach that problem? Why would you trust an LLM's advice about an appliance that can hideously disfigure you when they regularly fuck up basic advice about computers?
Unfortunately the majority of people don't know what they don't know. I've seen plenty of cases where an LLM is grossly wrong, but those don't seem to be publicised as much as "LLM does $awesome_thing" in the mainstream media.
Re: Microsoft 365 Copilot's commercial failure
#68I perceive MS as just being in the "get people using it, accustomed to it, used to it, habituated to using it throughout their day" phase for the default free Win10/11 tier. That little copilot icon is sitting there in the task tray, clickable and usable. I think people will, to whatever degree makes sense for them, get used to making some use of the basic free tier. Monetization / restrictions requiring some degree…
if the generic public start associating all AI with the useless "Copilot" then Microsoft will succeed in killing off the entire AI industry
Just like using bing by default even if it's outright terrible (to the point of randomly suggesting the suicide hotline if you use it as a calculator), I make it do dumb bullshit for more Microsoft Rewards Points. It pays for xbox game pass for myself and several friends any time we've needed it
Re: Microsoft 365 Copilot's commercial failure
#69Earlier quoted context omitted.
That little copilot icon will sit there unused and unloved by people who will, much like with online ads, screen it out whilst they do what they actually want to do.
For some, but what about the others? The reddit mentality of "everyone hates LLM AI tools" is just a very loud segment. What about everyone else? What about a random Joe who asks it questions to find some path through figuring out why their computer is acting all wonky? What about the people who don't know the first thing about dealing with their water heater suddenly going south, and ask it some basic questions of h…
Because a new icon in the system tray means nothing to people. People screen out most of what is in the system tray.
If they want to find something via AI, they’ll use their web browser and go to ChatGPT or Gemini.
Re: Microsoft 365 Copilot's commercial failure
#70In my limited experience using copilot at work, i think it has been a game changer for non-technical computer users. Many of my coworkers and i use it as the first attempt at research especially now that it is connected to SharePoint within my company and provides references to the documents it is pulling from. Saves hours for things like compiling international regulations or standards documentation. Additionally, it has super charged (maybe too strong of a word) document search within our environment... Sharepoint search is the worst.