Live data from Hacker News

Tokyo has an unmanned, honor-system electronics and appliance shop

soranews24.com

61–70 of 108 posts

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#61
post #22

Earlier quoted context omitted.

High trust environments tend to crumble in society when you allow too much immigration. Japan’s xenophobia has worked well in this regard.

Switzerland is a diverse society with lots of immigration and it is also a high-trust society

The huge majority is from Germany, Italy, France, etc. A lot of it is highly vetted, professional migration.

If it adds enough of illegal immigrattion or low-grade legal one, it wont be a high trust society anymore.

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#62
post #34

What the article doesn't mention but the store's website https://tot-go12.com/ does is that you need to pass through facial recognition to enter the store and there are multiple cameras tracking whether you try to leave without paying. (Maybe like Amazon Checkout where there's humans continuously monitoring the video feed.) "High trust society" or not, you need some minimum level of security to avoid becoming a honey…

Pure honor systems don't scale well in cities, even in Japan

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#63

Earlier quoted context omitted.

And they heavily influence (using pressure such as off-the-record interviews, and long detention times during the investigations) the suspect's statements so that it says what they need to make it a crime, even when it isn't. Whatever the suspect may say afterwards, they just have to point out to the signed statement and say "but here you confessed". Source: I have been directly living such occurrence lol. That's wha…

given the stats above, 33 of 100k incarcerated, vs 541 of 100k in the USA. I'm inclined to think that the USA has far more of those types of cases than Japan.

Hmm, the thing is that the hostage justice system does have a deterrent effect.

Its net effect is that you absolutely do not want to have anything to do with the police to help solve your problems in the society (true problems, not merely e.g. asking for directions). And then you really want to avoid problems at all.

So, you cannot think of them as "friendly useful workers to help solve problems", because they are heavily incentivized and biased to find or invent crimes if you give them the opportunity.

Correct me if I'm wrong, but police interviews are recorded in the US?

And also, you always have the right to an attorney? (that's not the case in Japan except if you want to stay 20 days incarcerated while waiting for an attorney, all for a tiny minor dismeanor).

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#64
post #41
post #34

What the article doesn't mention but the store's website https://tot-go12.com/ does is that you need to pass through facial recognition to enter the store and there are multiple cameras tracking whether you try to leave without paying. (Maybe like Amazon Checkout where there's humans continuously monitoring the video feed.) "High trust society" or not, you need some minimum level of security to avoid becoming a honey…

There are plenty of unmanned frozen food shops (gyoza etc.) with one CCTV. On the rare occasion that someone steals food, it is taken seriously and investigated. People have been arrested here for grabbing a medium combini coffee cup and using it to serve a large coffee.

I know this is besides the point, incredibly petty and borderline psychotic, but... if you can fill your medium cup with the amount of a large one, wouldn't that mean that the store is the one cheating on you? The way this is playing in my head is: I grab the medium cup, try to outsmart the universe and pour a large into it, coffee overflows in my hand, and I watch justice being served as my hand gets burn and I cannot scream because that would denounce my scam.

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#65
post #37

Earlier quoted context omitted.

> the police actually showing up and doing something about it when they report a theft. That and this whole concept can only happen in places with low criminality. In Thailand I occasionally find small shops that have a CCTV and that's it (but the total value of goods on display likely does not exceed $100)

I wonder what does it take to get a society to have low criminality. IIUC Japan wasn't always this way. Could other societies become high trust? Singapore is. It wasn't always

If self-checkout stores[0] are a measure of being such a place: Ageing of society. I've read last year's statistics about my country's criminality and two things stand out:

1. It's half what it was 20 years ago.

2. The largest group of perpetrators are people in their mid 30s, not 17-20yo like it was two decades ago and they focus on online fraud, not actually going places to commit crimes.

[0] Specifically corner shops with a self-checkout machine and just one person behind the non-self checkout counter who wouldn't be able to react anyway should anyone leave with the goods.

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#66
post #2

Japan is obviously a "high trust" society, so I feel like this experiment will work. I wish we had a way to make this sort of system work in a low trust society.

The real challenge is figuring out how to build even a fraction of that in lower-trust environments

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#67
post #18
post #8

Even shops with security guards dont work in the UK at the moment. It's a shame this could never be a thing here.

It's tempting to see security guards as a basic response to criminal behaviour. But I wonder if the causality is more complex than that. I can easily imagine growing up under different circumstances to view society as a case of "me" vs "them", and I'd be more inclined to lift from shops run by people who clearly see me as enough of a low-life that they'd pay some thugs to man-handle me out.

I live in a city where self-checkout was implemented for bus rides.

You still had a chance for a random bus inspection, but generally you can just walk into the bus and not pay anything, then walk out.

It was so strange at first, to see everyone paying when there was no authority demanding a payment.

Knowing that government trusts people around me to behave like good citizens, and knowing how many people actually follow the rules, definitely helped me to feel safer in the city.

15 years ago you had to put your wallet in the inner pocket because bags and outer pockets routinely got slashed. Now I can leave my bag on a bench. This difference got erased only when economy became more stable, and employment went up.

But I didn't know that I could leave my bag on a bench before I saw with my own eyes that almost everyone tries to be a good citizen. Even if there is no punishment and a small reward for behaving badly

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#68
post #22

Earlier quoted context omitted.

Switzerland is a diverse society with lots of immigration and it is also a high-trust society

Switzerland is so small, basically a city.

That's irrelevant to how the world works.

There are countries that are equal or much smaller than Switzerland with 10x worse crime and low trust. Just look at Jamaica.

And there are countries 12x bigger than Switzerland (like Japan) with high trust and low crime.

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#69
You still see little islands of high trust in the US. I walked out of an HEB the other day and there were several pickup trucks idling in the parking lot with nobody inside of them. You could open the door and drive off with zero effort if you could find the insanity to do so. I often dont bother to lock my doors at home. The Walmart here doesn't hassle you upon exiting. The local community feels incredibly safe. Drive 20 miles south and you'll find a totally different universe.

Re: Tokyo has an unmanned, honor-system electronics and appliance shop

#70
post #51

Earlier quoted context omitted.

As a counter point, when I came to UK, it was super weird to see self checkout machines. Where I am from (Pakistan), I can't imagine anything like that. Although watched a video recently where in a rural area a guy left a cart of fruits on the side of road for people to buy the fruits and pay by themselves, at the end of the day cash was just little bit less than total amount. These machines in UK felt like I was bei…

You're on multiple cameras for most of the self-checkouts in the UK, with at least some both capturing your face and an overhead view that will trigger a "are you sure you scanned this" complete with replay of what looked to the system of you potentially failing to scan an item before putting it on the scales on the other end if it looks like you move something past the scanner without the scanner triggering. The sys…

I think OP was afraid of making a mistake and stealing by accident.

I also don't like to use those systems if I have many hard to pack items. But at some point I guess you just remove humans completely.

Post reply on HN