Live data from Hacker News

We built an air-gapped Jira alternative for regulated industries

plane.so

61–70 of 201 posts

Re: We built an air-gapped Jira alternative for regulated industries

#61

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

> Turns out when you eliminate all network latency, things get snappy. Same experience with JIRA. I read all these negative comments here and elsewhere about how slow and clunky JIRA was, and I couldn't relate at all. Then I realized all those who complained was using JIRA Cloud and we were using on-prem, and it all made sense. We've since moved to JIRA Cloud ourselves, and I understand now. We moved and none of the…

Our org used Jira on-prem for 2k engineers and 3k additional staff and it was slow as molasses.

The dialogues and context menus took forever to show and page navigation was beyond painful.

We had dedicated engineering for maintaining our Jira and Bitbucket, and they still fell over. We eventually moved back to GitHub. (Our usage went from GitHub on-prem pre-MS -> Bitbucket on-prem -> GitHub cloud post-MS.)

I hate Jira regardless of where it's deployed. It's a beast.

Re: We built an air-gapped Jira alternative for regulated industries

#62
post #32

Earlier quoted context omitted.

I have had the opposite experience with Jira at a relatively large corporation (years ago). Our local Jira was probably just configured weird or on underpowered hardware though.

Having adopted a number of development tools, including Jira and Confluence, it’s amazing people let them sit there chugging away on underpowered machines with hundreds of users quietly complaining about the speed. Throwing some extra CPU cores and memory is so cheap for the quality of life improvement, let alone the productivity gain.

The concurrent (human) user counts at even large companies is probably a couple dozen at most.

Usually with these tools, the performance problems magically vanish if you disable all the integrations people have set up. My company is constantly denial of service attacking Jira with Github updates, for example.

Edit: typo

Re: We built an air-gapped Jira alternative for regulated industries

#63

Earlier quoted context omitted.

> Turns out when you eliminate all network latency, things get snappy. Same experience with JIRA. I read all these negative comments here and elsewhere about how slow and clunky JIRA was, and I couldn't relate at all. Then I realized all those who complained was using JIRA Cloud and we were using on-prem, and it all made sense. We've since moved to JIRA Cloud ourselves, and I understand now. We moved and none of the…

> Then I realized all those who complained was using JIRA Cloud and we were using on-prem, and it all made sense. Even Atlassian doesn't use Jira cloud. Btw it's not "JIRA".

What a weird time to enforce British rules for acronyms.

JIRA stands for JIRA Isn't Really Awesome.

Re: We built an air-gapped Jira alternative for regulated industries

#66

Earlier quoted context omitted.

> Turns out when you eliminate all network latency, things get snappy. Same experience with JIRA. I read all these negative comments here and elsewhere about how slow and clunky JIRA was, and I couldn't relate at all. Then I realized all those who complained was using JIRA Cloud and we were using on-prem, and it all made sense. We've since moved to JIRA Cloud ourselves, and I understand now. We moved and none of the…

> Then I realized all those who complained was using JIRA Cloud and we were using on-prem, and it all made sense. Even Atlassian doesn't use Jira cloud. Btw it's not "JIRA".

Atlassian very much do use Jira cloud. Source: I worked there for 10 years. Not apologising for it's performance however.

Re: We built an air-gapped Jira alternative for regulated industries

#67
I am also building https://docmost.com, a self-hostable Confluence alternative that can run fully air-gapped.

It has support for spaces, real-time collaboration, a rich-text editor, built-in diagrams support and more.

We launched on HN 1 year ago: https://news.ycombinator.com/item?id=40832146

Re: We built an air-gapped Jira alternative for regulated industries

#68

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

Itar ruins all the fun

Re: We built an air-gapped Jira alternative for regulated industries

#70
post #30
post #23

Earlier quoted context omitted.

How do you handle compliance in confirming that the product is only used for the license duration? (Or is it more of a one time purchase plus recurring fee for updates?)

At this level (govt, 6 figure+ deals) I would at least consider if this problem should have a non-tech solution, and instead have a legal/lawyer solution. In my experience (not US based though) the govt contracts are under compliance programmes as well so the govt agency’s legal/contract mgmt team would probably follow up internally on expiring contracts (ie licences) and require the owning stakeholder to either rene…

Largely agree but I want to challenge this bit at the end.

> probably be much cheaper than building and maintaining an air-gapped licence solution

I think this is an unwise attitude to take. There's something to be said for a simple picket fence. Even though someone could easily hop it if they wanted to, they lose plausible deniability and in most cases that's all that really matters at the end of the day.

Post reply on HN