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BufferBox (YC S12) Solves The Problem Of Missing Packages

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Re: BufferBox (YC S12) Solves The Problem Of Missing Packages

#61
I've been waiting so long for something like this.

The second this shows up in Boston, I can personally guarantee half a dozen users without even bothering to survey. My building has a huge stolen package problem, due to the front door facing a main road, and the UPS driver for our area being an idiot. My last building had a driver who never left anything if you weren't home. While that's better than theft, it's still annoying to take two buses and walk ten minutes to pick up a package by hand. And then walk ten more minutes and take two more buses to carry the thing home. The whole process usually took upwards of two hours.

My only concern is getting the drivers to actually use these things correctly. I've found multiple packages addressed to me left outside the front door, despite explicit instructions not to do that both given by the shipper and posted on the door. Each of these packages were apparently signed for... just not by anyone who lives here. So yeah, getting the driver to follow instructions isn't going to be easy.

Re: BufferBox (YC S12) Solves The Problem Of Missing Packages

#62
post #31

It should be clear on the homepage which cities are currently being served. I signed up, hoping to see a list of locations, but the only option is to edit/cancel my account? Definitely not ready for launch...

On the very form where they collect your email: "Receive your online orders at our new parcel kiosks in the Toronto area"

Very ingenious, that box has just been updated...

Re: BufferBox (YC S12) Solves The Problem Of Missing Packages

#63
post #52
post #38

DHL has those in Germany. In fact over 2400. http://en.wikipedia.org/wiki/Packstation I'm an avid and happy user. Of course something like BufferBox would have been better, but I understand that investment does make a lot more sense as a parcel delivery service, as you bind customers to you. I hope they break up that monopoly at some point. The question is why nobody did something like this before BufferBox in the US…

> The question is why nobody did something like this before BufferBox in the US? Because there is a post office in almost every US town with postal mailboxes available? You can use that to have all USPS packages and mail delivered. There are also UPS Stores, Fedex Kinkos, 7-Elevens, etc. which offer the same service, plus allow from delivery from private carriers. On top of that, for 99% of Americans, having your pac…

I'd use it. I have a UPS Store box for receiving deliveries, but it closes early enough that I can only check it on Saturdays, and it costs as much as recurring semi-weekly BufferBox deliveries (which is more than I would use). A post office box would be worse than that, in closing earlier and refusing private shippers. I have yet to see an Amazon locker in a 7-Eleven; it's a good idea but useless when you order from anyone else (which of course is partly why they can justify the effort). I might consider home deliveries if I had a house on a cul-de-sac with an enclosed porch, but it'd be crazy in an office or apartment building full of strangers (which is, what, 1/3 of Americans?)

I was hoping to see Drop Locker (pivot of Laundry Locker, as I understand it) get into this in San Francisco, but so far they seem to just be looking for partners without having found any.

Re: BufferBox (YC S12) Solves The Problem Of Missing Packages

#65
post #64

It sounds great. But will USPS deliver to one of these? Are they even legally allowed to? Or are you limited to private shippers like UPS, FedEx, etc.?

Yes. They are addressed boxes, but are not PO boxes (for some reason).

They aren't located inside of post offices.

Re: BufferBox (YC S12) Solves The Problem Of Missing Packages

#66
post #38

DHL has those in Germany. In fact over 2400. http://en.wikipedia.org/wiki/Packstation I'm an avid and happy user. Of course something like BufferBox would have been better, but I understand that investment does make a lot more sense as a parcel delivery service, as you bind customers to you. I hope they break up that monopoly at some point. The question is why nobody did something like this before BufferBox in the US…

Second that! Love the Packstations in Germany, can't wait to have Bufferbox in SF!

Re: BufferBox (YC S12) Solves The Problem Of Missing Packages

#68

We've watched this team expand their footprint and execute on a complex hardware product in a very short amount of time. Package logistics is a huge problem to solve, but if anyone can do it, they can. Congrats guys!

Huge thanks!! Appreciate the support.

Just curious, how have you guys been doing YC? How many have gone to the US vs stay at the homebase?

Re: BufferBox (YC S12) Solves The Problem Of Missing Packages

#69
These are very useful. Here in Ireland that service already exists as ParcelMotel.

As someone who has used ParcelMotel, I can't help but notice the differences between the things I love about the PM site that aren't on the BufferBox site. BB use uninspiring stock images but PM have commissioned an entire set of custom artwork that's a strong brand and very cutsey and describes their service using metaphors.

PM are very explicit about the pricing. It takes up a big chunk of their homepage. After several minutes I still can't find how much bufferbox costs!

And do BB only email out the PIN? Surely sending it to everyone by SMS would be a better idea?

The product is a great idea and it's implemented so well through different companies here in Europe. It's good to see something similar starting off over there also.

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