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JetBrains defends removal of negative reviews for unpopular AI Assistant

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Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#61

Post by thfuran »

TZubiri wrote: post #55
ziddoap wrote: post #5

> a JetBrains employee said that reviews were removed because they mentioned issues that had since been solved That shouldn't be considered a valid reason to remove a review. I could maybe understand down-weighting reviews as they age and as issues are resolved, but as a potential buyer of some product/service/whatever, knowing that something was released with a bunch of issues (even if now solved) is a valuable sign…

If they are both marketplace and seller, and if this is a policy they apply to all vendors, seems fine to me.

It's a bad policy even if it's not anti-competitive. At the absolute bare minimum, they should also be removing every positive review that mentions any feature that has been changed since the review was written. Then, once they're all out of reviews that actually mention the software in any way, they can institute a sensible policy of not deleting reviews.

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#62

Post by pacman1337 »

pandemic_region wrote: post #4

The whole Jetbrains product suite is sliding downhill quality wise. Can we go back to the days of yore where it was just a lightning fast Java code editor and it did that extremely well?

Agree ever since Roman Elizarov left that company has gone downhill big time. Crashing all the time, stuff that should be rock solid because it so common. Like the other day syntax errors stopped being highlighted. I never update because every time something will be broken guaranteed.

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#63

Post by cle »

buremba wrote: post #35

They have much superior product compared to VSCode in terms of pretty much everything, except AI. Not sure why it’s so hard for them to catch up with Cursor. They have everything they need but somehow they focus on just something that they don’t have much expertise, building models instead of better integration. It’s a shame seeing such good product going downhill considering AI is becoming fundamental for dev produc…

> They have much superior product compared to VSCode in terms of pretty much everything, except AI

Disagree, I keep trying Jetbrains once in a while and keep walking away disappointed (used to be a hardcore user). I use VS Code bc it is seamlessly polyglot. Jetbrains wants me to launch a whole separate IDE for different use cases, which is just horrible UX for me. Why would I pay hundreds for a worse UX?

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#64

Post by ilrwbwrkhv »

nojs wrote: post #38
buremba wrote: post #35

They have much superior product compared to VSCode in terms of pretty much everything, except AI. Not sure why it’s so hard for them to catch up with Cursor. They have everything they need but somehow they focus on just something that they don’t have much expertise, building models instead of better integration. It’s a shame seeing such good product going downhill considering AI is becoming fundamental for dev produc…

They’re in a difficult position because half their users want more AI but the other half complain loudly when it’s forced on them. Cursor is beating them because they can deeply embed AI everywhere without worrying about this.

The classic disruption of a startup. This is actually a good thing. This allows new startups to come into the market.

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#65

Post by persavon »

unfunco wrote: post #51

I cancelled my JetBrains license a few days ago after I was required to agree to new terms and conditions, they expended no effort and took zero time to explain the changes, what has changed and why, I was shown a ridiculously long legal document and asked to agree or get fucked. There was no feedback option when cancelling the subscription, they clearly don't care.

Didn’t you read the ridiculously long legal document and agreed to it when you got the license in the beginning as well?

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#66

Post by ilrwbwrkhv »

pacman1337 wrote: post #62
pandemic_region wrote: post #4

The whole Jetbrains product suite is sliding downhill quality wise. Can we go back to the days of yore where it was just a lightning fast Java code editor and it did that extremely well?

Agree ever since Roman Elizarov left that company has gone downhill big time. Crashing all the time, stuff that should be rock solid because it so common. Like the other day syntax errors stopped being highlighted. I never update because every time something will be broken guaranteed.

Yeah Jetbrains is going down a very similar path to Borland.

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#67

Post by ilrwbwrkhv »

Yeah, unfortunately, they have to jump on the AI bandwagon because they are forced to by other editors, providing free AI, but they simply do not have the skills to integrate the AI properly. It's a shame, and unfortunately removing negative reviews will not help as people will simply migrate to a different product. You can have three 5 star reviews, but that doesn't help if nobody else is using it.

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#68

Post by azemetre »

Thaxll wrote: post #25
pandemic_region wrote: post #4

The whole Jetbrains product suite is sliding downhill quality wise. Can we go back to the days of yore where it was just a lightning fast Java code editor and it did that extremely well?

Being fast is not enough in 2025.

Yes it is, VSCode is so painfully slow. Maybe I have Vim brain rot but the input latency in VSCode is extremely noticeable and there's the whole having to use a mouse for proficiency that slows you down too.

I'd pay decent money for an editor that could be faster than Neovim but until then they get my yearly donation.

There's so much that can be gained solely on speed alone. Especially for JetBrains products here too.

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#69

Post by owlstuffing »

pandemic_region wrote: post #4

The whole Jetbrains product suite is sliding downhill quality wise. Can we go back to the days of yore where it was just a lightning fast Java code editor and it did that extremely well?

Downhill fast since JB hastily exited its offices in St. Petersburg and Novosibirsk. It’s no coincidence.

Re: JetBrains defends removal of negative reviews for unpopular AI Assistant

#70

Post by kevincox »

lolinder wrote: post #22
ziddoap wrote: post #5

> a JetBrains employee said that reviews were removed because they mentioned issues that had since been solved That shouldn't be considered a valid reason to remove a review. I could maybe understand down-weighting reviews as they age and as issues are resolved, but as a potential buyer of some product/service/whatever, knowing that something was released with a bunch of issues (even if now solved) is a valuable sign…

Yes, it's a terrible excuse, and it's concerning that they think it's a good one. I highly doubt that they make a habit of fielding requests from plugin authors to nuke outdated reviews: you simply can't scale the verification that would require to do honestly. If they don't offer this as an option to others then this move is wrong both for the reasons you give and because they're claiming a privilege in their app st…

I don't think that they think it is a good one. It was just the best excuse they could come up with after being caught. The "good idea" was to remove the reviews without anybody noticing.
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