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Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems

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61–70 of 206 posts

Re: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems

#63
post #25

Earlier quoted context omitted.

thanks for the validation of the problem! totally open to feedback about the solution, and totally get that you only need something simple for now. I want to point out that we do have a pay-as-you-go tier which is $20 for 200 operations, and have a handful of indie devs finding this useful for back-office style automations. ALSO - something I think about a lot - if a all/most of the HumanLayer SaaS backend was open s…

My gut feeling is with where we're headed we'll clear that 200 pretty quickly in production cases, so we'd be interested in bit higher volume. Our dev efforts would probably clear that 200/mo. If the flow/backend was open-source that'd be a total game changer for us as I see it as an integral part of our product. edit: I want to add here that while ycomb companies like yourself may have VC backing, a lot of us don't…

If your use would be 500/mo, you’d just pay them $40 or $60 per month.

Re: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems

#64
post #35

Interesting tool, congrats on the launch! I was wondering: have you thought about automation bias or automation complacency [0]? Sticking with the drop-tables example: if you have an agent that works quite well, the human in the loop will nearly always approve the task. The human will then learn over time that the agent "can be trusted", and will stop reviewing the pings carefully. Hitting the "approve" button will b…

this is fascinating and resonates with me on a deep level. I'm surprised I haven't stumbled across this yet.

I think we have this problem with all AI systems, e.g. I have let cursor write wrong code from time to time and don't review it at the level I should...we need to solve that for every area of AI. Not a new problem but definitely about to get way more serious

Re: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems

#66

We must do whatever we can to stay above the API: https://www.johnmacgaffey.com/blog/below-the-api/

Oh man, the API call for hl.human_as_tool() is a little ominous. Obviously approving a slack interaction is no big deal, but it does have a certain attitude towards humans that doesn't bode well for us...

Re: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems

#67
post #55

Earlier quoted context omitted.

My gut feeling is with where we're headed we'll clear that 200 pretty quickly in production cases, so we'd be interested in bit higher volume. Our dev efforts would probably clear that 200/mo. If the flow/backend was open-source that'd be a total game changer for us as I see it as an integral part of our product. edit: I want to add here that while ycomb companies like yourself may have VC backing, a lot of us don't…

that makes sense - and have wondered a lot even more generally about the price of software and what makes a hard problem hard. Like Amjad from Replit said on a podcast recently "can anyone build 'the next salesforce' in a world where anyone can build their own salesforce with coding agents and serverless infra" I think in building this some of the things that folks decided they don't want to deal with is like, the st…

I’m just armchair quarterbacking here but I feel like you should just do all features for every user with a single $/action rate, then give discounts for volume and/or prepayment. Even saying $20/200 is a clunky statement. You could just say $0.10 per action (the fact that you’re actually requiring me to make a $20 payment with a $20 charge once it gets to $10 or something like that isn’t even important to me on a pricing page, although when you mention it later in the billing page make sure you also tell people it’s a risk-free money back guarantee if that’s the case)

If there’s something that truly has an incremental cost to you, like providing priority support, that goes into the “enterprise pricing” section and you need to figure out how to quote that separately from the service. My guess is most people don’t want to pay extra for that, or perhaps they’d pay for some upfront integration support but ongoing support is not too important to them. Idk, that’s just my guess here.

Re: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems

#69
This is a great idea- I hope that you are wildly successful.

I’m an AI skeptic mostly because I see people rushing to connect unreasoning LLMs to real things and as a result cause lots of problems for humans.

I love the idea of human-in-the-loop-as-a-service because at least it provides some sort of safety net for many cases.

Good luck!

Re: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems

#70

We must do whatever we can to stay above the API: https://www.johnmacgaffey.com/blog/below-the-api/

I wonder if we can stay above the API if we manage to stay in control of the prompt.

Prompt == "incentive" for the AI, we are still the boss but the AI is just an underling coming to us with TPS reports.

That was a very interesting read, thanks!

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