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Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

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Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#61

Post by sneak »

userbinator wrote: post #33

a gigabit customer who was paying $50 extra per month for unlimited data was flagged by Cox because he was using 8TB to 12TB a month "Unlimited data" should mean you can saturate the connection 24/7. Anything less is deceptive advertising. For a gigabit connection, that would mean around 300TB per month.

They can lie all they want; they are integrated with the government and they have no consequences for fraud.

I gave Cox over $2000 explicitly for unlimited data and still got nastygrams from them for uploading 4TB of my original digital photos to S3 for backup.

It’s effectively illegal to start new ISPs in America, that’s why this shit happens.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#62

Post by sneak »

createaccount99 wrote: post #32
AyyEye wrote: post #27

Cox advertised gigabit to me. I always wanted it so I took the upsell. After six truckrolls (alternately telling me my signal was too strong -- installing attenuator, then too weak and removing it) for which I had to take a day off work every time, they eventually told me it was a mistake and my neighborhood didn't have gigabit. Then the cherry on top was they wouldn't even put me back on my old plan because it "wasn…

Did you sue? Isn't that false advertising?

It costs many thousands of dollars to bring a lawsuit in the US, and you will almost certainly lose against a huge corporation with their own legal team. They can simply outspend you until you give up.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#63

Post by FredFS456 »

nixosbestos wrote: post #60
ReverseCold wrote: post #46

Earlier quoted context omitted.

I don’t know why they don’t advertise their oversubscription rate. The FCC should probably require this to be disclosed in some standard location. So many people are mad because “I paid for a gigabit and I can’t use the whole thing”… but like you didn’t pay for a gigabit you paid for a gigabit shared among 100 other people, which means peak-of-sums you should usually get gigabit, but it’s not guaranteed. The internet…

Edit: removing an apparently quite inaccurate comment. Apologies.

It /is/ how it works with PON based fibre networks. See https://blog.init7.net/en/overbooking-how-providers-divide-u...

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#64

Post by throwup238 »

ReverseCold wrote: post #46
userbinator wrote: post #33

a gigabit customer who was paying $50 extra per month for unlimited data was flagged by Cox because he was using 8TB to 12TB a month "Unlimited data" should mean you can saturate the connection 24/7. Anything less is deceptive advertising. For a gigabit connection, that would mean around 300TB per month.

I don’t know why they don’t advertise their oversubscription rate. The FCC should probably require this to be disclosed in some standard location. So many people are mad because “I paid for a gigabit and I can’t use the whole thing”… but like you didn’t pay for a gigabit you paid for a gigabit shared among 100 other people, which means peak-of-sums you should usually get gigabit, but it’s not guaranteed. The internet…

If that’s the case they should market the plan’s throttling upfront. “Unlimited mobile data” comes with very clear fine print that isn’t buried in the TOS about how many gigabytes the customer gets before it drops them to 3g speed.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#65

Post by hi-v-rocknroll »

I get 250 Mbps download and 2 Mbps upload on Spectrum (Charter Communications) in semi-rural Texas for $60/month. (I'm itching to switch to GVEC.) Recently, I had Google Fiber 2 Gbps symmetric with an option for 5 and 8 Gbps with a trial for 20 Gbps.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#66

Post by hi-v-rocknroll »

kstrauser wrote: post #37
wincy wrote: post #31

Earlier quoted context omitted.

I dunno, I pay $70 a month for gigabit from Google Fiber and absolutely saturate that thing all day long up and down. A Google PM got me on a call and asked me if I wanted 20 gigabit for $200 a month the other day. No restrictions, I could run my business off my $70 if I really wanted to. I don’t know what Cox is going on about, they need to get with the program.

I pay $50 for 10 gigabits from Sonic. I don’t abuse it by deliberately running a speed test 24/7 or anything like that. I do use it for anything I want, at any time, without pausing to consider how much data it takes. Launch a NAS backup at 2PM on a weekday? Stream 4K video on 2 TVs at the same time? Download a mass of software updates? Without a second’s hesitation. The CEO is on record being very explicit that they…

Sonic is still in business? Had DSL with them 20 years ago.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#68

Post by lotsofpulp »

kstrauser wrote: post #54
lotsofpulp wrote: post #53

Earlier quoted context omitted.

This one is probably in contention: https://epb.com/

Other than being 6x the price though.

I wonder if it’s because EBP is a utility and so has a mandate to run fiber to all homes in its area, as opposed to private ISPs that can pick and choose.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#69

Post by kstrauser »

hi-v-rocknroll wrote: post #66
kstrauser wrote: post #37

Earlier quoted context omitted.

I pay $50 for 10 gigabits from Sonic. I don’t abuse it by deliberately running a speed test 24/7 or anything like that. I do use it for anything I want, at any time, without pausing to consider how much data it takes. Launch a NAS backup at 2PM on a weekday? Stream 4K video on 2 TVs at the same time? Download a mass of software updates? Without a second’s hesitation. The CEO is on record being very explicit that they…

Sonic is still in business? Had DSL with them 20 years ago.

They are so very still in business.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#70

Post by hansvm »

sneak wrote: post #62
createaccount99 wrote: post #32

Earlier quoted context omitted.

Did you sue? Isn't that false advertising?

It costs many thousands of dollars to bring a lawsuit in the US, and you will almost certainly lose against a huge corporation with their own legal team. They can simply outspend you until you give up.

You can often take telcos to small claims for the few dozens or hundreds they owe you, and they won't bother to show up. You'll get a default judgement for the cost of court filing (varies, $20-$100 usually). If they don't pay, you bring the sherrif to one of their offices to start dragging out an equivalent resale value of equipment unless somebody writes a check in ahurry.
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