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AI-Driven Drone Surveillance Is Leading to Home Insurance Cancellations

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Re: AI-Driven Drone Surveillance Is Leading to Home Insurance Cancellations

#61

Expanding on this idea - can health insurance companies fly a drone over my house and see me in my hard eating a cheeseburger and cancel my coverage? Can an auto insurer do the same and cancel my coverage because they see me doing burnouts in my driveway? Seems like a giant privacy violation but I'm no legal expert.

If you think about it, the logical conclusion here is that insurance companies could end up with no customers at all. The ideal customer for them is someone with almost zero risk. But if their algorithms get advanced enough to accurately assess who’s a safe bet, anyone they do insure might as well take it as a sign that they don’t actually need insurance in the first place.

It's a self-defeating cycle. As the models improve, they'll start excluding anyone who might ever need to file a claim. The more they optimize, the less relevant they become. In the end, insurance might evolve into something entirely different or become obsolete altogether. It's the ultimate paradox of trying to reduce risk to zero: You end up with no business at all.

Re: AI-Driven Drone Surveillance Is Leading to Home Insurance Cancellations

#62
post #54

Earlier quoted context omitted.

Do the drones need to be directly over the property to capture images? It can easily be done from the streets/sidewalk, which won't infringe on anyone's property rights.

I'm not an aficionado on latest drone tech, admittedly, but the old DJI my friend had - maybe could see on a shotgun house or something right on the street. There's no way it would be able to see mold on my house's roof at that distance without encroaching the property line, unless it was way worse than the homeowner was claiming here and lit up like a big grassy knoll.

>unless it was way worse than the homeowner was claiming here and lit up like a big grassy knoll.

The author is cagey about the extent of the moss growth. He brings up that "A small amount is largely harmless", but for whatever reason refuses to connect either parts of statement (ie. "small amount" or "largely harmless) to his roof specifically. The only thing we know about his roof is that "the moss was dying". My totally unfounded speculation is that the moss growth was actually pretty bad, but he didn't want that to get in the way of his 1500 word article about how companies are using AI to oppress consumers.

Re: AI-Driven Drone Surveillance Is Leading to Home Insurance Cancellations

#63
post #53
post #28

We had such a notice, for moss and mold (in a hot, dry climate). The images were accurate enough. The insurance company relented after we remediated and sent photos. Image recognition is not really "AI-driven", and the low numbers make that replaceable with humans. It's the cost and legality of drone roof photos that make this possible. The risk represented in the photos was relatively small, but it's a risk easily a…

>The real beneficiary is roofing companies, raising the question of illegal tying. Insurance is required by mortgages, so homeowners have no choice but abate with roofing services, which creates an opportunity for the insurance company and roofers to share value extracted in various ways. How is the insurance company going to get a share of the "value extracted"?

A “referral bonus” or such would do the trick.

Re: AI-Driven Drone Surveillance Is Leading to Home Insurance Cancellations

#64
post #53

Earlier quoted context omitted.

>The real beneficiary is roofing companies, raising the question of illegal tying. Insurance is required by mortgages, so homeowners have no choice but abate with roofing services, which creates an opportunity for the insurance company and roofers to share value extracted in various ways. How is the insurance company going to get a share of the "value extracted"?

A “referral bonus” or such would do the trick.

Any evidence this is actually happening?
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