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The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

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Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#61
post #52

Earlier quoted context omitted.

I want my advocates to have skin in the game, I assume "neutral" just means "undisclosed private agenda". Put your money on the table!

This is a very cynical take. People and organizations can be neutral with ulterior motives

> People and organizations can be neutral with ulterior motives

Doesn't this mean exactly what the person you're replying to said?

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#62
post #52

Earlier quoted context omitted.

I want my advocates to have skin in the game, I assume "neutral" just means "undisclosed private agenda". Put your money on the table!

This is a very cynical take. People and organizations can be neutral with ulterior motives

They can. But more often than not, you end up with OpenAI. I'd rather we just straight-up skip to business, and go the Anthropic Public Benefit route.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#63
post #8

I really liked the plans Samsung employees had to give old phones a new life. I have a box of mostly working phones from different companies and I often wish there was an easy way to use them for different automation tasks around the house. Anyway, I'm not surprised it didn't work. Engineers see possibilities while lawyers only think about how something goes very wrong and the company ends up in court.

One frivolous lawsuit destroys the revenue from multiple happy customers. Unfortunately.

> One frivolous lawsuit destroys the revenue from multiple happy customers.

And there's little or no downside for freelancing plaintiffs' lawyers to file questionable lawsuits in the hope of extracting a nuisance-value settlement. So the mentality tends to be, what the hell, let's give it a shot. (A.k.a. "moral hazard.")

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#64

Earlier quoted context omitted.

In the case of that specific phone, it seems to be a bit more niche (not that I obsess over the phone industry, but this is the first time I've heard of it, and as a frequent phone shopper, I'm not sure that I've seen it offered by any of the US carriers, but again, my perspective is limited). It does seem that given the amount of effort they put into a teardown, they limit their teardowns (which is way more comprehe…

Well, they clearly report on niche phones that they feel have a decent repairability. For example they call out the Fair Phone (which is awesome, but according to wikipedia they've only sold 400k phones across all models). It seems if they have limited resources they should focus on the most repairable models of all major phone manufacturers and tip the needle that way.

The niche phones I see, as you've mentioned, tend to stand out in some way (open source based, new foldable models, etc), rather than being a variant of a brand they've covered dozens of times.

I'm willing to bet that Samsung has hundreds of different SKUs, across their different categories: rugged enterprise phones, S class, A class, etc.

At my local Microcenter, they literally have 27 different phones across about a dozen model number of Samsung (A05, A15, A25, etc). Most of them are all built on similar manufacturing processes, so I'm guessing that the repairability of a closely related one is comparable.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#65

Earlier quoted context omitted.

In the case of that specific phone, it seems to be a bit more niche (not that I obsess over the phone industry, but this is the first time I've heard of it, and as a frequent phone shopper, I'm not sure that I've seen it offered by any of the US carriers, but again, my perspective is limited). It does seem that given the amount of effort they put into a teardown, they limit their teardowns (which is way more comprehe…

The Xcover is more of an enterprise product. It's not really interesting for consumers because the bang for the buck is low, due to the price being aimed high so that they can offer bigger discount to the enterprises buying 10k of these in one go. They aim these at front line workers, eg warehouses, public service etc. For consumers they had the galaxy S Active line which sadly has been discontinued..

In the sense that most enterprise products are company-issued, the likelihood of self-repair is probably pretty low.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#66
post #40
post #8

I really liked the plans Samsung employees had to give old phones a new life. I have a box of mostly working phones from different companies and I often wish there was an easy way to use them for different automation tasks around the house. Anyway, I'm not surprised it didn't work. Engineers see possibilities while lawyers only think about how something goes very wrong and the company ends up in court.

> while lawyers only think about how something goes very wrong and the company ends up in court. To be fair to the lawyers -- that's primarily what companies hire them to do.

Maybe a lot of executives and lawyers start from this perspective, but if so it's a bad position. Lawyers are supposed to be educated risk mitigators, working to maximize value not just minimize risk. I see so much CYA that they adopt a "better safe than sorry" attitude that doesn't accurately blend likelihood and impact, to the detriment of the company. They also rely on thin case law and current events which is basically just anecdotal evidence; they rarely look at data or have the skills to interpret it. You're better off hiring an actuary to run your GRC team.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#67

Earlier quoted context omitted.

> I also think iFixit’s business selling repair tools and parts is inappropriate. Good grief, I hope you phrased that poorly and don't actually mean what you seem to mean.

[flagged]

Confirmation bias confirmed!

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#68

In my opinion, if you are going position yourself as a neutral arbiter of device repairability, it does not pass the smell test to enter into for-profit business relationships with the companies manufacturing the devices you rate. Providing consumers with information on where to find reputable companies selling repair parts would be a much more palatable alternative to selling them yourself. > “I don’t know why Samsu…

> it does not pass the smell test to enter into for-profit business relationships with the companies manufacturing the devices you rate

This is too shallow. Yes, it's possible that this can go wrong. Doesn't mean it will. If they're showing you on video how easy or hard it is to repair something, that doesn't leave a lot of room for the sort of thing you're hinting at.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#70
post #4

> Wiens sips a Diet Coke and settles in as I start explaining the framework of our conversation. He interrupts me politely to get a big caveat out of the way related to confidentiality terms iFixit still has with Samsung. I really struggle to read these types of interviews. If I wanted to read the novel I would buy the book… but if I’m reading an article I don’t want the fluff…

It's invading everything, too. Ninja warrior used to be a show about amazing athletes conquering the courses, with a quirky backstory thrown in sometimes. Now, almost everyone has a lengthy backstory that is told at least once per season, and it's a significant amount of the runtime of the show. It's gotten to the point that even athletes that have basically no backstory still end up with a lengthy segment on themsel…

Or maybe, just maybe, it’s because viewers tested more positively to the backstories and the connection helps them choose someone to root for and therefore be more invested in the show. The showrunners didn’t do it for shits and giggles, they did it because it makes them more money. If you want just the sport bits, you can always watch Sasuke, the original, which I believe has less backstory interstitials.
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