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The lifespan of large appliances is shrinking

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61–70 of 194 posts

Re: The lifespan of large appliances is shrinking

#61

I mean, it's cool to pin it on manufacturers trying to increase margins, or on "planned obsolescence" - but a lot of it is our doing. We're willingly enabling it. There are manufacturers that make simple and serviceable appliances; for example, most Frigidaire fridges don't have cool-looking displays, wifi connectivity, and other bells and whistles. But how many Frigidaire products are sold every year, compared to LG…

"This day and age, the knowledge is at our fingertips."

I disagree, there's lots of 'information' at your fingertips, but not knowledge. It's really a ton of work to find well designed and built appliances, that can be repaired etc, but that also have modern efficiency and essential features.

You can no longer necessarily even trust the expensive brand names, as many of them seem to be cashing-in on their, um, cachet, and reputation, and churning out similar junk to the rest of them.

Re: The lifespan of large appliances is shrinking

#62

Earlier quoted context omitted.

> hard to maintain a revenue stream if your product is good enough to last Servicing. High-end appliances seem to last just fine.

Do any appliance brands still do in company servicing? At least near me Wolf/Subzero and competitors outsource service.

[deleted]

Re: The lifespan of large appliances is shrinking

#63

Here in Norway, for large appliances there's a 5-year statutory warranty[1], 2 years for smaller appliances etc. It covers anything that's not a wear-item breaking due to normal use. The shop who sold it has the burden of proof in case they want to claim it's been exposed to non-normal usage. The shop has the right to try to repair the damage, but after two times (for the same issue), you have the right to get your m…

I think it is good idea to delegate QA to shops. It aligns the incentives to don't sell me crap.

And I have no clue about what dishwasher is crap or not, and they do.

I wonder what amount of years would be good for an absolute guarantee. Maybe something like 10 years and then 5 years of some limited sort?

The guarantee probably need some odometer limit though to prevent commercial or multi housing usage on the long guarantee.

Re: The lifespan of large appliances is shrinking

#64

Earlier quoted context omitted.

> hard to maintain a revenue stream if your product is good enough to last Servicing. High-end appliances seem to last just fine.

I had a certified GE service technician come to my home and install a electric glass top range that came with the home because it had broken from my cast iron sitting on it while the glass cooled. I turned off the range with my Cast Iron on it, the cast iron cooled slower than the glass and the glass cracked. Poor design not built for cast iron. This happened twice. That meant I got to spend good time chatting with t…

> cost of fixing is higher

Paying a human to do anything is so expensive. And it makes sense when you break it down by what their costs probably are.

I don't think anyone is even making a lot of money there is so much overhead costs.

Re: The lifespan of large appliances is shrinking

#65

Here in Norway, for large appliances there's a 5-year statutory warranty[1], 2 years for smaller appliances etc. It covers anything that's not a wear-item breaking due to normal use. The shop who sold it has the burden of proof in case they want to claim it's been exposed to non-normal usage. The shop has the right to try to repair the damage, but after two times (for the same issue), you have the right to get your m…

Just to be clear, within the entire 5 year period a defect is assumed to be a manufacturing fault? If not, isn’t it easy for the seller to claim damage/wear and tear etc?

We have 6 years in the UK but only in the first 6 months is a defect assumed to be a manufacturing defect, which is naturally the period with your strongest rights and when it’s easy to get a repair or replacement. After that, you need to argue quite a lot

Re: The lifespan of large appliances is shrinking

#66
post #58

Aside from the typical planned obsolescence for the purpose of recurring revenue, I found this particular example very interesting: https://news.ycombinator.com/item?id=32462954 It’s classic greenwashing - a more efficient fridge is obviously better, right? Except they use extremely thin oil so it dies in a few years. Another interesting narrative is how Segway shut down the production of their scooter because they w…

Green/eco almost always means cheaply made and cheap materials. It certainly provided and provides manufacturers cover for cutting quality.

It’s getting even more ridiculous these days. “Green underlay “ which is just recycled plastic. “Green clothing” oh also recycled plastic.

Re: The lifespan of large appliances is shrinking

#67
post #51

I have a friend who works in production. I cannot remember exactly what his education is, but it's a type of engineer. If you want something produced that you have invented, he can get it done. He has mentioned that they have software that can calculate the average lifespan of the finished product by entering the different components that goes into the product (like this piece has this amount of iron, this amount of…

Trade: If the company at ANY POINT calculates a lifetime analysis for the whole or any sub-component, the SHORTEST LIFETIME DURATION, MUST be advertised at the same print scale size and next to the price of the product at all times.

Re: The lifespan of large appliances is shrinking

#68
post #37

The annoying thing is that you see arcticles in paper and clips on tv that you have to upgrade all your old equipment from the 60s so you can "save energy". Who wants some iFridge/iOven when the equipment made in the 60s was built to survive two zombies apocalypse and one nuclear war and won't connect to the internet for a firmware update. Also the CIA can't hack your fridge so you get salmonella from your chicken be…

I am very curious as to whether the money you save in energy bills from today’s more ‘energy-efficient’ appliances outdoes the money spent in replacing the things so much more frequently.

Older appliances may cost more to run but it’s possible they pay themselves off by virtue of not having to re-buy them every few years.

Speculation, of course. I wonder if anyone’s done the math on this.

Re: The lifespan of large appliances is shrinking

#69

Here in Norway, for large appliances there's a 5-year statutory warranty[1], 2 years for smaller appliances etc. It covers anything that's not a wear-item breaking due to normal use. The shop who sold it has the burden of proof in case they want to claim it's been exposed to non-normal usage. The shop has the right to try to repair the damage, but after two times (for the same issue), you have the right to get your m…

Quebec, Canada one-ups on this! Our warranty law essentially says a "product must work for as long as is reasonable". There is also a very easy way for citizens to apply to a commission, including past judgements, with a simple form and no cost.

One can also look at past judgements.

So far, the logic is that an expensive fridge should last 10 to 20 years. Same for other appliances. And if companies give the run-around, those costs are added to judgement costs too.

These laws, such as Norway's and this one in Quebec, are vital. And to anyone saying they care about the environment, creating a massive appliance like this, and then making it purposefully bork early to kick a replacement, is absurd. The environmental cost of production, shipping, and then trashing such an appliance is silly, just to pad the pocket book.

Note: I'm the first to say profit = awesome. Let the market decide. But LG (for example) is famous for having a compressor issue with fridges, to the extent that there have been class action lawsuits against them. And on top of that, having an inability to get any parts... so people cannot even get fridges fixed! Replacing fridges every 2 years (an example) instead of once a decade is probably incredibly bad for the environment... for no valid reason!

From:

https://www.opc.gouv.qc.ca/en/consumer/good-service/goods/ap...

What is a “reasonable lifetime”?

The reasonable lifetime warranty provides that an appliance must serve for normal use for a reasonable period of time. However, the law does not specify, for example, that a stove must have a lifetime of 10 years. Why? Because several factors, such as the price paid, the contract, and the conditions of use, must be taken into account to determine the reasonable lifetime of the item. Thus, a $700 stove cannot be expected to last as long as another one with the same features, but that costs $1,500.

Also, add to the above another bit of logic I've heard. If you buy a clothes washer, and use it 3x every single day, obviously that might fall into "non-consumer use" or "excessive use", thus shortening the above "reasonable lifetime". Meanwhile, if you're a bachelor that uses the washer once a week, the inverse is true! It should last longer.

Re: The lifespan of large appliances is shrinking

#70

I mean, it's cool to pin it on manufacturers trying to increase margins, or on "planned obsolescence" - but a lot of it is our doing. We're willingly enabling it. There are manufacturers that make simple and serviceable appliances; for example, most Frigidaire fridges don't have cool-looking displays, wifi connectivity, and other bells and whistles. But how many Frigidaire products are sold every year, compared to LG…

Regulation fixes:

Life cycle ownership: Just like handling hazmat in industrial processes is considered the ownership of the entity using the materials, so too should the waste stream resulting from the end of life of the product. Encourage products that are easy to dis-assemble into mostly parts that can be usefully recycled (used by someone else!)

TCO and Right to Repair assistance. All service manuals and instructions should be public domain. Parts with various cryptographic keys and enclaves must also be serviceable by future end users; physical access (and possibly installed jumpers or other easily replaced parts) to reset and enroll in a new security domain must be part of the design. (I would like to see PCs ship with a 'jumper' connected to a physical key position. Enabling that jumper would E.G. allow BIOS updates, including changing the installed / enabled list of allowed signing authorities, including locally provided options. Empower the end user.)

Firmware blobs for the various chips on a product should also be submitted to the copyright office(s) and ownership of the product constitutes a valid license to obtain a new copy of the blob (for programming / replacement of any chips).

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